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Phil

Phil

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Phil
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  • Hi, I was able to reproduce this issue in my environment. I have passed this to the dev team, and we will take a closer look at this. Best regards
  • Hello, Please, check the following link. There you will find instructions about improving your website's loading time. https://support.muffingroup.com/how-to/how-to-speed-up-my-site/ Following the tips mentioned in this guide should make your websit…
  • Hi, It might be because of the special characters in the URL. Please change them to Latin letters, and recheck that. Best regards
  • Can you please attach a link to that page, please? Thanks
  • Hi, You can use the Header Builder and Mega Menu Builder for that. Please see the following video tutorials: https://support.muffingroup.com/video-tutorials/header-builder-2-0/ https://support.muffingroup.com/video-tutorials/building-mega-menus/ Be…
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum discussi…
    in site speed Comment by Phil August 2023
  • Hi, For that, you can use the staging domain. See the following article about that. https://support.muffingroup.com/how-to/how-to-set-up-betheme-staging-site/ Best regards
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum discussi…
  • Hi, Please edit this page, and in Page Options change the Slider Revolution to --Select--. https://forum.muffingroup.com/betheme/uploads/481/80V5EH5Y0CZL.png If this will not help, put empty brackets [] in the Slider shortcode field, save your page,…
  • Hi, We offer support through this forum or private message, which you can send through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact. See the following video tutorial: https://support.muffingroup.com…
  • Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this fo…
  • Hi, Try the following CSS code: .sub-menu .menu-item a{    justify-content: center; } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Best regards
  • I passed this to the dev team, and we will take a look at this. Best regards
  • You can do it with a key combination cmd/ctrl+F5. Best regards
  • Please go to Betheme -> Theme options -> Performance, and set the Builder local styles to load Inline in header. https://forum.muffingroup.com/betheme/uploads/844/NEJ7C54P7DO2.png Best regards
  • Hi, Please download a fresh package of Bethem from ThemeForest, install it on your website, and check if the problem persists. Best regards
  • Hello! If you are having issues with deregistering your license key, want to manage your license key, or, most importantly, want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffingr…
  • The browser console shows mixed content errors on your website. https://forum.muffingroup.com/betheme/uploads/666/3NIFTZ9A30KF.png Please see the following article: https://support.muffingroup.com/faq/bebuilder-content-different-from-frontend-missin…
  • I do not manage the mailbox, and if you did not send a complete message, the person who is in charge of it does not know what the credentials are for and do not forward credentials to me. Anyway, I used the credentials you sent here, but everything …
    in template Comment by Phil August 2023
  • Always happy to help. If you have any other questions or problems, feel free to ask. Best regards
  • Instead of replacing, try to choose it again and recheck that. Best regards
    in site speed Comment by Phil August 2023
  • I did not notice that you edited it. FYI, it is better to post another message than edit it, so I will not overlook that. ? This could be due to hidden BeBuilder in Betheme -> Theme options -> Global -> Advanced. https://forum.muffingroup.…
  • I have checked that, and it loads correctly for me. https://forum.muffingroup.com/betheme/uploads/693/55HGMRV6UOV7.png Are there any extra steps to reproduce this issue? Best regards
  • Hi, Please edit your header template and add some padding to the wrap with this cart icon. Best regards
  • Hello! If you are having issues with deregistering your license key, want to manage your license key, or, most importantly, want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffingr…
  • Hi, Please update Betheme to the newest version and check if the problem persists. Best regards
  • Hello, Great to see that you found it. Is there anything else I can help you with? Best regards
  • Use the following code: .shop_slider .slider_pagination .slick-active a:after{  display: none; } .shop_slider .slider_pagination .slick-active a{  height: 12px;  width: 12px;  border-radius: 50%;  top: 0; } Put it in Betheme -> Theme options ->…
  • You are welcome. If I can help with anything else, please let me know. Best regards
  • Hi, It can be changed in this plugin options if you use SEO plugin. If you do not use any SEO plugins, go to Settings -> General, and change it there. https://forum.muffingroup.com/betheme/uploads/844/C6XFWSB9LP3N.png It can also be overwritten i…
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