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Phil

Phil

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Phil
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  • Yes, you can. You can move your license among domains until it is not registered on two domains at once and the previous website has been removed. FYI, subdomains and staging domains do not count toward registration limits. You can register unlimite…
    in The licence is not working Comment by Phil July 2023
  • Hi, 500 errors are referred to the server. There is a possibility that your server does not meet theme requirements. Please contact your hosting provider and ask to check it. Best regards
    in how to fix this error while installing website ? Comment by Phil July 2023
  • Hi, Unfortunately, there is no option to add a separator for this. If you would like to see this feature in future updates, please let us know on the following topic: https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-u…
    in Number Formatting Comment by Phil July 2023
  • Hi, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to th…
    in BeCustom Error Comment by Phil July 2023
  • Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this f…
    in Shopping Cart Comment by Phil July 2023
  • Hi, Did you check if the same thing happens with another theme? If not, please temporarily switch to e.g. Twenty Twenty, and check if the problem persists. When you do that, please let me know. Thanks
    in Error menu widget elementor Comment by Phil July 2023
  • Hi @brofix, This script has its own Id, which is: mfn-scripts-js-after, so you can exclude it by its ID. https://docs.wp-rocket.me/article/976-exclude-files-from-defer-js Best regards
    in Location of file of Custom JS Comment by Phil July 2023
  • Hi, 1) The colors of the cookie bar can be changed in Betheme -> Theme options -> GDPR & Cookies -> Design. https://forum.muffingroup.com/betheme/uploads/642/WBESNCT1FBDE.png 2) Go to Betheme -> Theme options -> Performance, and s…
    in Blue colour icons when loading and button on cookies notice Comment by Phil July 2023
  • Hi, Did you check if the same thing happens when you switch to the parent theme? Or you can remove the WooCommerce directory from your child theme or update the template files you need. Best regards
    in vassilis_stavropoulos Comment by Phil July 2023
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in monitor resolution Comment by Phil July 2023
  • Hi, There are various methods to create image sliders. You can use Slider element, Query Loops, or Slider Revolution. I suggest two first methods as Slider Revolution is a heavy tool. https://support.muffingroup.com/video-tutorials/how-to-use-the-lo…
    in how do I create a Image Slider ? Comment by Phil July 2023
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in sticky header on mobile Comment by Phil July 2023
  • Unfortunately, at the moment, there is no option to do that with margins. We will take a look at why it is happening, but for now, you can use the section I created below your current one. https://forum.muffingroup.com/betheme/uploads/065/B73JW7JS88…
    in Non looped element in Query Loop Wrap Comment by Phil July 2023
  • You have deprecated the "Move up" option set for the wrap with this image. https://support.muffingroup.com/faq/what-deprecated-in-the-bebuilder-means/ You should change this option to a negative margin or offset. Please see the following v…
    in Responsive Problem Comment by Phil July 2023
  • The login credentials you sent are not working. Please resend them. https://forum.muffingroup.com/betheme/uploads/882/VAF22ZFZ0AQK.png Remember to attach the link to this forum discussion. Thanks
    in Menu not showing up unless logged in as admin Comment by Phil July 2023
  • Please do not create duplicate the same question among discussions. I will answer you in the new discussion you created. Best regards
    in which plugin is betheme/bebuilder compatible for auto post to social media Comment by Phil July 2023
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in my video thumbnails are showing in wordpress but when i switch to betheme only text shows Comment by Phil July 2023
  • In your media library, there is no such image: https://forum.muffingroup.com/betheme/uploads/343/MTXPEF277FFK.png You should choose/reupload this image again. Best regards
    in Parallax picture not showing Comment by Phil July 2023
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check that. Notice! Please attach a link to this forum discussion. Sending incorrec…
    in Non looped element in Query Loop Wrap Comment by Phil July 2023
  • I was able to reproduce this in my environment. I have passed this to the dev team, and we will take a look at this issue. Best regards
    in template Comment by Phil July 2023
  • Are you sure that you disabled all plugins? I can see that there is a class that does not come from our theme and causes this issue. https://forum.muffingroup.com/betheme/uploads/872/PD2EVACTXQH1.png If you are sure, please send us WordPress dashboa…
    in Menu not showing up unless logged in as admin Comment by Phil July 2023
  • Hi, Go to Betheme -> Theme options -> Header & Subheader -> Subheader, and check the option to hide the Subheader. https://forum.muffingroup.com/betheme/uploads/564/07O4F1AUNPZS.png Best regards
    in Creating a new page - Page shows WordPress title & breadcrumbs Comment by Phil July 2023
  • 1) To update the theme, you must have the license key registered in Betheme -> Dashboard. 2) If you want to hide this part of side cart, use the following CSS code: .mfn-cart-holder .mfn-chft-subtotal, .mfn-cart-holder .mfn-chft-row-shipping{    …
    in Licence not working Comment by Phil July 2023
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Responsive Problem Comment by Phil July 2023
  • Hi, Please try to set negative right and left margins to the slider element. https://forum.muffingroup.com/betheme/uploads/115/EZESHL539JUS.png Best regards
    in desktop vs mobile view Comment by Phil July 2023
  • Hi, Please do not publicly share your login credentials and license key because others can see them. If you are having issues with deregistering your license key, want to manage your license key, or, most importantly, want to deregister a website th…
    in Deregister the theme from a website and reregister it to another one. Comment by Phil July 2023
  • Hi, Since version 26.4 Header Builder is not a plugin but an integral part of the Betheme package. Please see the following link: https://muffingroup.com/betheme/header-builder/ There you will find more information about it. Best regards
    in Header Builder plugin disappeared Comment by Phil July 2023
  • Please attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please ensure the page is not under maintenance before you prov…
    in Non looped element in Query Loop Wrap Comment by Phil July 2023
  • Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum dis…
    in Global section Comment by Phil July 2023
  • Hi, Can you check if the same view shows with another theme, like Twenty Twenty, please? If yes, you should contact Elementor support regarding this problem. If not, please let me know, and we will check what might be causing this. Best regards
    in BeTheme responsive issues on tablet only - can't seem to fix Comment by Phil July 2023
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