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Phil

Phil

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Phil
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  • Where did you send it? I do not manage the mailbox, so it would be better if you send it here. Thanks
  • Hi, You can activate the Blank page template in the page edit. https://forum.muffingroup.com/betheme/uploads/029/KVKW60FLDOAR.png Best regards
  • Hi, See the following link: https://support.muffingroup.com/faq/bebuilder-content-different-from-frontend-missing-styles/ There you will find out how to handle this problem. Best regards
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum discussi…
  • Hello, Did you try contacting your server administrator as the error message says? If not, please do that. In the meantime, please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child them…
  • We have corrected it. In your menu, you placed links with HTML entities, and it was causing this problem. Best regards
  • I have generated Lorem ipsum 1400 words long, added it to Uncategorized category, and it worked properly. https://forum.muffingroup.com/betheme/uploads/057/5UKBDBRKAV7Y.png https://forum.muffingroup.com/betheme/uploads/444/RFSKEZVEW12S.png Does it h…
  • I have chosen the logo in theme options again, saved theme options, cleared the WP Rocket cache, and it shows the correct alt tag. https://forum.muffingroup.com/betheme/uploads/772/49VV2AG90IF7.png Best regards
  • Oh, ok, now I get it. Thanks for posting it there. We will take your suggestion into account. Best regards
  • 1) Please see the following video tutorial: https://support.muffingroup.com/video-tutorials/sidebar-menu-vertical-header-builder/ Check ~4:00 min. 2) You can try the following CSS code: .mfn-sidemenu-tmpl .mfn-sidemenu-menu li.menu-item-has-children…
  • You have an empty menu which was assigned as Social Menu Top. This type of menu displays instead of icons if it is created and selected. https://forum.muffingroup.com/betheme/uploads/454/G8I3YZ97CGLB.png I have unchecked this option, and social icon…
  • Sorry, but we didn't get any message from you yet. Please check your mail inbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Ensure you sent all the required inf…
  • You can do that if you base your loop on posts. You need to create posts with the format set to Video and video selected in post options. https://forum.muffingroup.com/betheme/uploads/904/UZF537WAEQQX.png When you do that, create a query loop based …
  • Hi, There is no option to open a popup with the link in the element. Currently, you can open it with a button or plain HTML. To open it with HTML you to link you need to add the class open-mfn-popup, and attribute data-mfnpopup, like this: https://f…
  • Hi, 1) Before Query Loop wrap, you can put a regular wrap with the heading. https://forum.muffingroup.com/betheme/uploads/254/B029VTIDD7N6.png 2) If you think that this should be a feature, please let us know on the following topic: https://forum.mu…
  • Hi, You can set logo size in Betheme -> Theme options -> Global -> Logo. https://forum.muffingroup.com/betheme/uploads/161/5C52P8TMFFTK.png Best regards
    in Size edit Comment by Phil July 2023
  • Are you sure that you enabled filters in the portfolio element? https://forum.muffingroup.com/betheme/uploads/085/OMIUHOTUYTDT.png Best regards
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Header option Comment by Phil July 2023
  • Can you explain greater how you want to style it, please? Thanks
    in SHOP SIDEBAR Comment by Phil July 2023
  • It does not matter which device and network I am testing, I cannot achieve such bad results. Can you send a screenshot showing which part of your website takes the longest to load, please? Best regards
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • Hi, Great to see that you handled it, and thanks for sharing your solution. I will be helpful to others. Best regards
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum discussi…
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Footer color Comment by Phil July 2023
  • Hi, Please update Betheme to the newest version and check if the problem persists. If this will not help please edit the header template and try to re-add the hamburger menu element. https://support.muffingroup.com/video-tutorials/building-mobile-he…
  • Hi, Sorry, but I do not get the purpose of such options. How should it look and work? Anyway, if you want to provide a suggestion for updates, please do it on the following topic: https://forum.muffingroup.com/betheme/discussion/113/your-suggestions…
  • Hi, If you can see that pages imported in the WP -> Pages, please, go to Settings -> Reading, and assign hompepage. https://forum.muffingroup.com/betheme/uploads/365/PTT2TFCK7JNE.png Best regards
  • Hi, Sorry, but I quite do not understand. Can you explain that in more detail, please? Also, if you want to suggest a feature for future updates, please put it as a comment on the following topic: https://forum.muffingroup.com/betheme/discussion/113…
  • Hey, This message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-thi…
  • Hi, When I tried to enter your website, there was a redirect loop, and some weird websites and prompts appeared. It might mean that your website is infected. Regarding this, you should contact your hosting provider. Best regards
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