Phil
Phil
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Hi, It can be done by creating a staging domain and with Import/Export feature (if the header was made with Header Builder). See the following links: https://support.muffingroup.com/how-to/how-to-import-export-muffin-builder-content/ https://support…
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Hi, As I can see, the image with a man is not part of the background. Did you try placing this image lower in the slider? Best regards
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Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this fo…
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Sorry, what is that? Did you send a private message through the contact form? I did not receive any message from you yet. Best regards
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I received the same pages as previously. The first two digits are 95. Best regards
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Hi, Now it is a stretch wraps option which can be found in sections options in Advanced -> Positioning. https://support.muffingroup.com/video-tutorials/flexbox-positioning-with-bebuilder/ Best regards
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Hi, 1) Are there any steps to reproduce this issue? I was able to add products to the cart without any obstacles on my device. https://forum.muffingroup.com/betheme/uploads/810/POXR52FNGPYE.png 2) Product titles are too long and do not fit in the ta…
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In your place, I would check the extensions you have installed by disabling them one by one and clearing the cache and cookies. Best regards
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Hi, Go to Betheme -> Theme options -> Responsive -> General, and enable the Off-canvas sidebar there. https://forum.muffingroup.com/betheme/uploads/325/I0AQFBAGDYH2.png Best regards
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Please use the following CSS code: .woocommerce-cart .wc-proceed-to-checkout .button{ background-color: #fff!important; } .woocommerce-cart .wc-proceed-to-checkout .button:hover{ background-color: #ff0054!important; } Put it in Betheme -> T…
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We have corrected it on your website, and we will include this fix in the upcoming update. Please check it out. Best regards
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Unfortunately, I cannot share with you the IP address. Can you whitelist a country? We are located in Poland. About the working time, we work Mon-Fri from 9 AM to 5 PM, and send answers three times a day at 12 PM, 2 PM, and 4 PM. Best regards
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You are using a demo that has a header made with the header builder. You need to edit the template, add the icon element, and set it up as cart. https://forum.muffingroup.com/betheme/uploads/162/MKWT3W5IQ00P.png Best regards
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Do not share login credentials publicly on the forum because others can see it. Please use the contact form I provided above and attach all required data. Thanks
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Hi, Firstly I suggest creating a backup of your website with the Duplicator plugin, so if anything breaks while updating and registering process, you will be able to easily get back to a working website or put it on a localhost to copy the design to…
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1) Adding more icons there requires modifying the theme files in which we do not provide support. But for changing the hover color, you can use the following CSS code: .share-simple-wrapper .facebook:hover i{ color: #0f0!important; } You can change…
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Hi, All options for the Search page can be found in Betheme -> Theme options -> Search -> Page. https://forum.muffingroup.com/betheme/uploads/442/ZHPC6V5J3VFS.png Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, The message says that you have Header Builder active. Did you try changing your logo there? You can click on the link in the message. https://forum.muffingroup.com/betheme/uploads/051/WWMPSPYE62X1.png Best regards
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Hi, Please see the following video tutorial: https://support.muffingroup.com/video-tutorials/order-on-mobile/ There you can find out how to handle this problem. Best regards
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Good to see that you manage to resolve that. If you encounter this problem again, please let me know, and we will take a closer look at this. Best regards
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Hi, Please go to Betheme -> Theme options -> Global -> Advanced, and change the Content top padding option to Hide. https://forum.muffingroup.com/betheme/uploads/851/MN3UJ6GY0YM5.png Best regards
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Unfortunately, there is no option for that. But you can work around it by not assigning the template to your products with conditions that show while saving the template. Instead, create a special template with this element and assign it in the prod…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Glad I could help. If you have any other questions or problems, feel free to ask. Best regards
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Hi, You must deregister the license key from Betheme -> Dashboard and register it there again. Best regards
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Hi, Please see the following video tutorial: https://www.youtube.com/watch?v=UWhyvgONQU0 Best regards
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Hi, It is an issue that the Slider Revolution team fixed in the last update. Please update it through Betheme -> Plugins, and you will be able to edit this template again. Best regards
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Sorry, I did not receive your message because of the weekend, but now I have them. How did you translate those pages? I noticed a couple of plugins we do not support, so for troubleshooting, I disabled them, and a regular WPML translation works prop…