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Phil

Phil

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Phil
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  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • Hi, You can try the single-page import feature. See the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-import-single-page/ Best regards
  • HI, The slider element has a pre-defined layout, and it might be hard to customize it as you need. I suggest trying the Query Loops, with which you can create the slider you need. https://www.youtube.com/watch?v=maE0FuFIhjQ&list=PLyfUqkbtW2kxq8A…
    in BeTheme Slider Comment by Phil June 14
  • Hi, Please go to WooCommerce -> Settings -> Accounts & Privacy, and check the option to allow create users on My account page: https://forum.muffingroup.com/betheme/uploads/170/3UECLWEICMWC.png Best regards
  • 1) You added the logo as the header background. Go to Betheme -> Theme options -> Header & Subheader -> Header, and remove the image set in the Top bar background. https://forum.muffingroup.com/betheme/uploads/101/IZOU4RTCAU0G.png https…
  • If it is blank, add [woocommerce_checkout] to it. Best regards
  • Go to Betheme -> Theme options -> Sidebars, and add a sidebar (remember to save theme options): https://forum.muffingroup.com/betheme/uploads/435/X1NR048ZL0UN.png Then go to Appearance -> Widgets, and add Muffin Login widget to that sidebar…
  • You have a child theme with CSS styles that overwrite that: https://forum.muffingroup.com/betheme/uploads/750/6R8L1E3V5JBR.png Best regards
  • Hi, You can use the Duplicator plugin to clone the entire website put it on another domain, and then adjust it. https://wordpress.org/plugins/duplicator/ Best regards
  • I used an option to update the database, and everything seem to be fine. Should I look at a specific page or place? Best regards
  • Hi, Do not worry about it. It will be corrected in the next update, but will not cause any malfunction on your website before it. Best regards
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check that out. Notice! Please attach a link to this forum discussion. Sendi…
  • Edit the section mentioned in the PageSpeed message, and in Advanced -> Dimensions, change from Full screen and switch to Default: https://forum.muffingroup.com/betheme/uploads/318/30DX9P68MOMW.png Best regards
  • Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…
  • Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to thi…
  • Hi, Neither native WooCommerce nor Betheme has such functionality. To achieve that, you would have to use an external plugin, but I cannot recommend any other than the ones we support: https://support.muffingroup.com/documentation/bundled-plugins/#c…
  • Indeed, that is what is going to happen if you make all changes directly in the Betheme catalog and do not create a child theme. Best regards
    in Child theme Comment by Phil June 13
  • We made a correction for that on your website. Please check it out now. Best regards
  • We have corrected it on your website. Please check it out. This fix will also be included in the upcoming update. Best regards
  • We have corrected it on your website. Please check it out. This fix will also be included in the upcoming update. Best regards
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • You have this pop-up assigned to the entire website. Please assign it through Page options instead: https://forum.muffingroup.com/betheme/uploads/434/17QYGOJ7AM4L.png Best regards
  • 1) In the Under Construction setting there is an option to choose the logo: https://forum.muffingroup.com/betheme/uploads/959/IRPC6UVVKU7U.png 2) Can you attach a screenshot showing what you refer to? 3) Creating any template or doing anything in Be…
  • You did not have a Portfolio page assigned in the theme options: https://forum.muffingroup.com/betheme/uploads/448/W917LH9E67U3.png After setting it, the template shows correctly. Best regards
  • I received your private message, but still you did not indicate what exactly you want to center, and I do not know where I should look at. Best regards
  • Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum d…
  • Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check that out. Notice! Please attach a link to this forum discussion. Sendi…
  • Hi, At the top of the theme option, there is information. You have a header template, and options related to the header (including logo) are disabled. I do not quite understand what you mean by having to set the logo everywhere. Except for the heade…
  • I can see that you use WPBakery and custom CSS can be placed there as well. https://kb.wpbakery.com/docs/learning-more/custom-css/ Best regards
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