Phil
Phil
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- Phil
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You did not have the newest version of Betheme installed. I have updated it, and the issue is gone. Please check it out. Best regards
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I have re-imported that demo, and it seems that the theme options did not import correctly. I have corrected that by exporting settings from my environment to yours. https://forum.muffingroup.com/betheme/uploads/818/VYN54O1KTB3B.png If you would lik…
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I received your private message, but it did not work: https://forum.muffingroup.com/betheme/uploads/768/664M7ADORYPL.png Are you sure that the credentials you sent are correct? Best regards
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Sorry, but we have not get any new message from you yet. Please check your email inbox for our response. Look also inside the spam folder. If you haven't received any message from us, please resend your login credentials. Be sure that you sent all o…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, I believe that it would be best to use the Query Loop wrap for that. See the following video tutorials: https://www.youtube.com/watch?v=maE0FuFIhjQ&list=PLyfUqkbtW2kxq8AY0SivMxX7kf2H9Y-Wf Best regards
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Hi, Please edit the translated templates (in appropriate languages) and save each with the condition to assign to Entire Site. Thanks to that, these templates will be assigned to your languages. Best regards
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Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum d…
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Hi, I have passed it on to the dev team. I will let you know if we can add this. Best regards
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Hi, Please edit this element, and under the Style tab set width for divider to zero: https://forum.muffingroup.com/betheme/uploads/035/8JPJEF0T1A9S.png Best regards
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Hi, We have already thought about that a while ago, but discovered that it would get in conflict with many configurations in the theme files, and could generate many problems and issues, so that is why we did not introduce such an option and only 'p…
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That is because with this option, the header position changes to absolute. To move the content down, add top padding to the first section in BeBuilder. Best regards
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Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact, and we will check what the reason might be. Notice! Please attach a link to thi…
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We have corrected it on your website by saving the permalinks. Please check it out now. Best regards
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Sorry for the confusion. Go to Betheme -> Theme options -> Global -> Advanced, and see if you have slides enabled there: https://forum.muffingroup.com/betheme/uploads/171/10XAVZ9TRXHU.png If slides are checked, then disable your plugins and…
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There is no option to do that for the category images, and for the image element, you must add a link or a popup image, and the over effect must be enabled: https://forum.muffingroup.com/betheme/uploads/587/6ZD241DTQS8U.png Best regards
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Blocks should work properly, and they are already used in some of our pre-built websites. For example, the following one: https://themes.muffingroup.com/be/bookstore/ Please send us the WordPress dashboard access privately through the contact form, …
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Thank you. We are waiting for the message from you. Best regards
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Hi, We provide this forum in English only. Rewrite your message in English, please. Thanks
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Do you mean the Submit button in the contact form? If yes, then there is an information that it will not work there: https://forum.muffingroup.com/betheme/uploads/484/J01YFCT3X6FA.png It is due to the construction of the contact form button. Best r…
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You must edit slides and replace the featured image: https://forum.muffingroup.com/betheme/uploads/063/SAE9TAYEED8Z.png Best regards
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1) That is what I meant. Unfortunately, it cannot be done. 2) You can set the order to Menu order, and then set it in the product edit: https://forum.muffingroup.com/betheme/uploads/878/RSZ2TG42ODNY.png https://forum.muffingroup.com/betheme/uploads/…
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Hey, Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this fo…
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Hi, Is your icon an ICO file? When did you set it? Usually, it takes some time for Google to index such changes. Best regards
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Hello! If you want to manage your license key, or want to check to which domain your licenses are assigned, head to this topic: https://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#latest. …
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Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what the reason might be. I also need to ask if you allow…
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Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what the reason might be. Notice! Please attach a link to…
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You enabled wrap grid, which is not where you define columns for the Query Loop. Go to the Style tab and set the item width: https://forum.muffingroup.com/betheme/uploads/495/LQ3ROQDDV6NO.png Moreover, if you want to add pagination, it cannot be don…
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Hi. Form colors are taken from Betheme -> Theme options -> Color -> Forms. Did you adjust it there? Button styles are from Betheme -> Theme options -> Global -> Buttons. Best regards
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SVG files should work properly. Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Plea…