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Phil

Phil

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Phil
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  • Most likely, it is because of mixed content errors. Please see the following article showing how to handle this: https://support.muffingroup.com/faq/bebuilder-content-different-from-frontend-missing-styles/ Best regards
  • Hello, Please, turn off all of the plugins, and refresh your cache, to see if none of your plugins add this. Moreover, if you use a child theme, switch to parent, and recheck it. Also, go to Betheme -> Theme options -> Global -> Hooks, and …
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • Hi, There is inline CSS that sets up the button width to 1px and causes this problem. https://forum.muffingroup.com/betheme/uploads/258/VBVWTH9YEAUG.png Please disable your plugins, except for Stripe and WooCommerce, and check if the problem persist…
  • It is because of the gallery options you set up. On that page, I created a copy of your gallery where navigation arrows are visible. https://forum.muffingroup.com/betheme/uploads/960/RPRCTHV8VJ44.png Please check its settings. I have hidden this sec…
  • I have adjusted some settings, please check it now. Best regards
  • It is because of SiteGround Optimizer plugin. After I deactivated it, the header appeared correctly. Please check it out. Best regards
  • 1) Regarding the Trailer Box element, I passed this issue to the dev team, and we will take a look at this. 2) Did you check the playlist from my previous message? If not, please do that, there, you can find an explanation of how to use dynamic data…
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Top bar Comment by Phil July 2023
  • It is because of the link structure. Instead, it should look like this: https://educationa3stg.wpengine.com/resources-and-books/#literacy-kits-pre-k-12 Best regards
  • Hello, There is no option to edit the checkout page with BeBuilder. You can try by some plugins but I cannot recommend any, or adjust its display with a custom CSS code. Best regards
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • Hi, You can increase sidebar width globally in Betheme -> Theme options -> Sidebars. https://forum.muffingroup.com/betheme/uploads/090/IM7WPKAEQML8.png Best regards
  • Hi, Please go to Betheme -> Tools, use Analyze Builder content option, and check if the problem persists. https://forum.muffingroup.com/betheme/uploads/489/3W1Z3302TDGN.png Best regards
  • Hi, You should instead contact The Events Calendar support. What is displayed there is controlled by this plugin, and we do not have an influence on that. Best regards
  • Hi, Can you tell me where you make changes, please? You can attach a screenshot showing that. Best regards
  • It is an element - the three stripes next to the button. https://forum.muffingroup.com/betheme/uploads/222/VPPRB2AV2M5I.png Best regards
  • Please share your suggestion on the following topic: https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-updates#latest Thanks
  • It should work anyway, but to check that, as I mentioned before, I would need a link to your website. Best regards
  • Please share your suggestion on the following topic: https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-updates#latest Thanks
  • Hi, See the following video tutorial: https://support.muffingroup.com/video-tutorials/responsive-editing-in-bebuilder/ There you can find how to adjust the mobile view. Best regards
  • Sorry, we were investigating this problem, and we upgraded SR to the newest version. I downgraded it again, and it should work now. We will not be able to check that during the weekend but we will take a second look next week. Best regards
  • For the test, we downgraded your Slider Revolution version, and with it, this problem does not occur. We need to check it further, but I will leave this older version active for now. In the meantime, please tell me, did you (or someone else with acc…
  • Can you tell me the steps to reproduce that properly, please? Thanks
  • Your Menu burger element on mobile did not have menu assigned to it. I have set it up, and correct menu appears. https://forum.muffingroup.com/betheme/uploads/828/B49CH192U90J.png Best regards
  • I have switched from your child theme to parent to check this problem, and I did not notice any problems with anchor links. Are there any steps to reproduce that? Best regards
  • Sorry, but we didn't get any message from you yet. Please check your mail inbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Be sure that you sent all of the req…
  • Please update the Betheme, send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please atta…
  • Sorry, but the message does not have FTP access, and we could not check the source of this problem. Please send another message with complete data. Thanks
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