Support Center Visit Demo License manager Get Betheme
Avatar

Phil

Phil

About

Username
Phil
Joined
Visits
8,729
Last Active
Roles
Moderator

Comments

  • Did you change anything in the meantime? Now the images load appropriately for me on desktop and mobile. https://forum.muffingroup.com/betheme/uploads/605/9RZPJUUWICS5.png https://forum.muffingroup.com/betheme/uploads/100/RTC4JKUXOEVQ.png Best regar…
    in Parallax Feature & Image loading Comment by Phil June 2023
  • Hi, Please do not share your login credentials on the forum because others can see them. Anyway, the ones that you send here do not work. Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http:/…
    in tema eror Comment by Phil June 2023
  • You are welcome. Always happy to help. ? Best regards
    in Issues with Header & Footer Comment by Phil June 2023
  • The Subheader padding value causes it. You can adjust it in Betheme -> Theme options -> Header & Subheader -> Subheader. Best regards
    in blog issue Comment by Phil June 2023
  • Hi, Please use the following CSS code: .column_counter .mcb-item-counter-inner{  background-image: none!important; } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Thanks
    in Counter Background Comment by Phil June 2023
  • Sorry, but you did not attach a link to your website and FTP access. Please send another message with all the required data. Thanks
    in Elementor conflict - the preview could not be loaded Comment by Phil June 2023
  • Yes, it will be fixed in the upcoming update.? Best regards
    in BeBuilder does not save/update page template Comment by Phil June 2023
  • Please see the following link: https://support.muffingroup.com/faq/bebuilder-content-different-from-frontend-missing-styles/ There you will find out how to handle this problem. Thanks
    in Issues with Header & Footer Comment by Phil June 2023
  • Hi, Using the header builder is a good approach for that. 1) With this header style, there is no option to put an Action Button next to the hamburger menu icon. To achieve that, you must use the header builder, but at the moment, there is an option …
    in Action button next to hamburger icon Comment by Phil June 2023
  • No, there is no other option to achieve that. Best regards
    in Team-List with Accordion Comment by Phil June 2023
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum discussi…
    in Revolution Slider does not work in Firefox anymore Comment by Phil June 2023
  • Please attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance before …
    in Share Box Comment by Phil June 2023
  • Yes, the update will fix that too. Best regards
    in Unable to find pages/posts in WP Editor of "Column Text" elements Comment by Phil June 2023
  • We have corrected it on your website. Please check it out. Thanks
    in background wrap image doesn`t support {featured_image} Comment by Phil June 2023
  • I do not know how you did it before, but Mega Menu builder works only with the Header template. Please see the following page where I assigned the header template: https://wordpress-983369-3447439.cloudwaysapps.com/besupport-test-page/ You should cr…
    in Mega Menu Stopped displaying after theme update. Comment by Phil June 2023
  • This text should be translated automatically by WooCommerce based on the user/site language. If it is not changing, you should contact WooCommerce and/or Loco Translate support. Best regards
    in stuck to create custom product pages Comment by Phil June 2023
  • Hey, Please send us your license key, the WordPress dashboard, and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please …
    in Cant add Pre-built sections Comment by Phil June 2023
  • One of your plugins causes it. After I disabled almost all your plugins except YOAST, BeCustom, and Redirection, it worked properly. https://forum.muffingroup.com/betheme/uploads/527/9DBZUNEARS88.png https://forum.muffingroup.com/betheme/uploads/54…
    in BeBuilder Editing issue Comment by Phil June 2023
  • Hello, First of all, you should update your Betheme to the newest version. Before that, I suggest creating a backup of your website with the duplicator plugin https://wordpress.org/plugins/duplicator/. When you update Betheme, and the issue persists…
    in muffin builder not saving content, betheme 17.7.1 wordpress 6.2.2 Comment by Phil June 2023
  • Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum dis…
    in Parallax Feature & Image loading Comment by Phil June 2023
  • It will be fixed in the upcoming update. Best regards
    in Wishlist does not have any button Comment by Phil June 2023
  • Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this fo…
    in Elementor conflict - the preview could not be loaded Comment by Phil June 2023
  • Please also try the following CSS code: .blog_wrapper .post .image_frame{    width: 200px; } You are welcome. ? Best regards
    in blog issue Comment by Phil June 2023
  • Hey, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to th…
    in Slider Not Showing Comment by Phil June 2023
  • Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this fo…
    in Set pre-built header. Comment by Phil June 2023
  • What about the demo you used? Which one was that? Best regards
    in Edit pre-built header. Comment by Phil June 2023
  • Hi, You need to add a scroll class to the button. https://forum.muffingroup.com/betheme/uploads/387/47EOSZG1TU4Y.png Best regards
    in Smooth scrolling doesn't work when button is clicked Comment by Phil June 2023
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Counter Background Comment by Phil June 2023
  • Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum dis…
    in Under construction and WPML Comment by Phil June 2023
  • We are constantly using this plugin and never had such a problem. It would be best if you contact Duplicator support regarding this. Best regards
    in Missing images on Media Library and BeBuilder Comment by Phil June 2023
This website uses cookies

We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services.

Neccessary

Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Analytics & Performance

Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.

Marketing

Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.

Cookies are small text files that can be used by websites to make a user's experience more efficient.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. This means that cookies which are categorized as necessary, are processed based on GDPR Art. 6 (1) (f). All other cookies, meaning those from the categories preferences and marketing, are processed based on GDPR Art. 6 (1) (a) GDPR.

This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.

You can at any time change or withdraw your consent from the Cookie Declaration on our website.

Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy.

Please state your consent ID and date when you contact us regarding your consent.