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• Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…

  in Single Product > Image > Gallery Comment by Phil June 7
• Hi, Please go to Betheme -> Theme options -> Blog & Portfolio -> Blog, and increase the Intro header top padding: https://forum.muffingroup.com/betheme/uploads/554/M0NGA8ZGXYQP.png Best regards

  in Banner of website- what am I doing wrong?:( Comment by Phil June 7
• Hi, Unfortunately, there is no option to achieve that. Best regards

  in Link to toggle element with different auto-open based on link Comment by Phil June 7
• Hi, It would require writing a custom CSS code or creating a custom blog template. About templates, see the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-use-templates-a-step-by-step-guide/ If you want to use a cus…

  in Post / Blog Grid - Maximum Height Comment by Phil June 7
• Sorry, but I do not know what you refer to. As I checked it, the hot spot boxes appears to different sides. Left: https://forum.muffingroup.com/betheme/uploads/876/B4R7D65E0HOH.png Right: https://forum.muffingroup.com/betheme/uploads/058/702U3NJDJXL…

  in Hot spot problems Comment by Phil June 7
• Hi, Sorry, but I do not quite understand. I can see that the builder behavior is correct. Hovering over content in BeBuilder hides the header so as not to cover the editing area. Can you explain in greater detail what your goal is, please? If you wa…

  in Header fades when editing pages Comment by Phil June 7
• But did you log into an account that has language set to English? If you check it without logging in then the language will be as set for the main website language. Best regards

  in How can I change the payment page to English? Where can I change it? Comment by Phil June 7
• Hi, Where can I find the page from your screenshot? Best regards

  in inconsistent banner display Comment by Phil June 7
• Hi, Please do as explained in the article below and check if the problem persists: https://support.muffingroup.com/faq/slider-revolution-does-not-work-properly/ Best regards

  in After I edit the pre-built content in Slider Revolution, the content disappears. Comment by Phil June 7
• Sorry, but you sent an incomplete message and did not attach FTP access. Please send another message with all the required information. Thanks

  in Header backgroung image disappears after saving Comment by Phil June 6
• Indeed, there was a bug in the theme files, but we have corrected it. Best regards

  in Error template product Comment by Phil June 6
• I have changed the permalinks structure and it seems to be fine now: https://forum.muffingroup.com/betheme/uploads/355/DP338E8LMZY1.png https://forum.muffingroup.com/betheme/uploads/082/H9XXY1CA8QMB.png https://forum.muffingroup.com/betheme/uploads…

  in Products and categories not showing after pre-built import Comment by Phil June 6
• I believe that you misunderstood me. You do not have to delete the product. I noticed that the problem occurred when I deleted the product I had created for testing purposes. I made corrections to your theme files, and everything should be fine now,…

  in Error template product Comment by Phil June 6
• Could you please attach screenshots showing what you refer to? Thanks

  in Issues with Missing Icons and Quantity Buttons – Font Awesome Not Loading? Comment by Phil June 6
• You can adjust your CSS to make it work on the header template: https://forum.muffingroup.com/betheme/uploads/727/NSJ5ABDSAI53.png Then edit your header template and remove the section paddings: https://forum.muffingroup.com/betheme/uploads/602/HJ6C…

  in How to create an English version of my website without using plugins? Comment by Phil June 6
• Please attach a screenshot showing the settings of that popup template, and the conditions you used for it. Thanks

  in Pop up with a button Comment by Phil June 6
• In the header template, change the mobile position to Fixed: https://forum.muffingroup.com/betheme/uploads/111/1ZTIDVIDNRJ2.png Best regards

  in beparty 5 issues Comment by Phil June 6
• Hey, Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this fo…

  in Products and categories not showing after pre-built import Comment by Phil June 6
• Hello, Please follow the tips mentioned in the article below and check if the problem persists: https://support.muffingroup.com/faq/troubleshoot-guide/ Best regards

  in be-builder save don't works Comment by Phil June 6
• 4a) Use the Countdown element. https://forum.muffingroup.com/betheme/uploads/161/KYXQDWAELAHB.png 4b) You can use the Icon element: https://forum.muffingroup.com/betheme/uploads/294/3RYSX568R1ZA.png Best regards

  in Homepage Sections – Horizontal Scrollable User Content Comment by Phil June 6
• The construction is entirely different from the single product image in the standard Betheme. Please disable your plugins one by one to see if the display is correct after disabling a particular one. Thanks

  in Thumnails Not Showing & Large Nav Arrows on Product Page Comment by Phil June 6
• I created a new product for a test, and after deleting it, the template was unassigned. Best regards

  in Error template product Comment by Phil June 6
• There are too many changes, so I cannot tell you the specific part that was changed. Best regards

  in Conditional Logic - Unable to hide element with "If <post> isnt <post name>" Comment by Phil June 6
• Indeed, there could be a problem with an ID. I am happy to see that it works properly after all. Best regards

  in wrong 404 page Comment by Phil June 6
• That is weird. Anyway, it is good that it works properly now. Best regards

  in BETHEME LICENCE USED ON SUB DOMAINS Comment by Phil June 6
• I have corrected the logo height. Please check it out. The space is caused by the WooCommerce store notice: https://forum.muffingroup.com/betheme/uploads/583/SGPFJC3PEVUT.png https://forum.muffingroup.com/betheme/uploads/967/0Y9NAD1U4KM1.png https:/…

  in Menu and logo problem Comment by Phil June 6
• Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…

  in Header backgroung image disappears after saving Comment by Phil June 6
• Can you please check it out now. Thanks

  in Broken CSS after last update Comment by Phil June 5
• I opened your header template, and it loads correctly: https://forum.muffingroup.com/betheme/uploads/016/O5RH9XFJKB67.png Other templates work too: https://forum.muffingroup.com/betheme/uploads/033/FPKRGKPMLF4D.png Did you handle this in the meantim…

  in Can't edit templates Comment by Phil June 5
• It seems that it occurred when the product was deleted. We have made a correction for that, and it should not happen anymore. Please check it out. Best regards

  in Error template product Comment by Phil June 5
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