Phil
Phil
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- Phil
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Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to the parent, and recheck it. Thanks
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As I mentioned in my previous message, we have started working on the solution. Best regards
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Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…
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I was checking that with F12. In the website source, it displays as for you. I have passed it on to the dev team. Best regards
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It is a problem that after you install WPML, it might not assign products (posts, pages, etc.) to any language, and the template is trying to load a product that it assigned anywhere. We are looking for a solution to that. Best regards
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You were completely right, sorry for our mistake. We have corrected that. To correct that on the main domain, copy the following files from the staging one: functions/builder/class-mfn-builder-woo-helper.php visual-builder/classes/visual-builder-cla…
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As always, I am happy I could help. Best regards
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As I mentioned in my previous message, you have two different sections for desktop and mobile. You must adjust both. https://support.muffingroup.com/video-tutorials/responsive-editing-in-bebuilder/ Best regards
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If you want to display a different image for each variation, then you must add each in the product edition and assign images for them. https://forum.muffingroup.com/betheme/uploads/798/XE4A5E8YD1RW.png Best regards
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Hi, Please go to Betheme -> Tools, use the CSS update option and check if the problem persists: https://forum.muffingroup.com/betheme/uploads/893/AXO8CAQ3IA8T.png Best regards
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Just like I mentioned in my previous message these <ul> tags are not empty. Please see my screenshot: https://forum.muffingroup.com/betheme/uploads/971/EGMA3I9WT3VT.png Best regards
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1) The line break did not work because you should use the short description field for that: https://forum.muffingroup.com/betheme/uploads/752/FLWS6XCCWYZV.png https://forum.muffingroup.com/betheme/uploads/602/58MQZQH84IDY.png 2) The Add to cart butt…
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You forgot to change it in the sticky version of your header: https://forum.muffingroup.com/betheme/uploads/797/7Q0WC0LDK8L8.png Best regards
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https://forum.muffingroup.com/betheme/discussion/comment/272552#Comment_272552 Thank you for the link. We have checked that, and we have started working on a possible solution to that. Best regards
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Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum d…
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In the Blog element put slugs of the categories you want to display: https://forum.muffingroup.com/betheme/uploads/649/H6501QBGQHNM.png If you refer to the main blog page, you can exclude categories you do not need in Betheme -> Theme options -&g…
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Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover if you use a child theme, switch to parent, and recheck it. Thanks
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The access you sent does not have admin rights, so I could not check anything. Please change this user's privileges. The FTP does not work either: https://forum.muffingroup.com/betheme/uploads/471/WYGTKKU62LRG.png Thanks
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I'm happy to see that you handled it. If you have any other questions or problems, feel free to ask. Best regards
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Hi, We have it on our to-do list, but there is no such exact feature yet. At the moment, you can use the Tabs element and put non-js-based shortcodes in them. https://muffingroup.com/betheme/elements/ Best regards
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No worries. If you have any other questions or problems, feel free to ask. Best regards
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I am glad we could help you. If you have any other questions or problems, feel free to ask. Best regards
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There is at least one <li> element in the live search: https://forum.muffingroup.com/betheme/uploads/190/MM2CRP7SNDLF.png As you can see, they have a group of search result titles. Should I look at some specific place? Best regards
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Yes, please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this fo…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, It is something that you must do on your own. Get to your old domain, deregister the theme through Betheme -> Dashboard, and remove the theme files from that domain. Then go to the new domain and register again in Betheme -> Dashboard. If …
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These are built-in theme variation swatches. You can see how to create them in the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-use-woocommerce-attribute-swatches/ Best regards
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Then I misunderstood you because the image displays correctly when variations are selected: https://forum.muffingroup.com/betheme/uploads/958/7KGO8L0V5WUK.png Could you explain your issue in greater detail, please? Thanks
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Hi, Please go to Betheme -> Theme options -> Global -> Logo, and reduce the padding value: https://forum.muffingroup.com/betheme/uploads/913/EP7MDIA1MTTR.png Best regards
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Hi, I do not see it on your website. https://forum.muffingroup.com/betheme/uploads/274/Z6S5XWVHI408.png Did you remove it? Best regards