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Phil

Phil

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Phil
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  • Please attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance before …
  • You had an unclosed <p> tag in the GDPR translation: https://forum.muffingroup.com/betheme/uploads/982/TJBG5NRJJHEO.png It was causing this whole mess. After closing it, everything started to work properly. Best regards
  • Hi, Woo pages are translated automatically based on the user's language. If you check it with user that has language set to English, this page will be in English. Best regards
  • I can see that you use an external plugin for the product gallery. Please disable it, and check if the display is correct then. If after disabling the layout is fine, then you should contact the plugin author about your issue. Best regards
  • The plugin you installed is not working properly. Any file opened with it is empty and we are not able to edit anything: https://forum.muffingroup.com/betheme/uploads/046/QCC46DHS0U62.png We tried to correct that without this access, but with no luc…
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • We are checking that. Best regards
  • Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…
  • Hi, You can put these as an image with the image element. Just like we did in the following pre-built website footer: https://themes.muffingroup.com/be/carrental3/ Best regards
  • I believe you misunderstood me. Mega Menus do not work on mobile, and it is not a bug but a planned limitation. Mega menus are too large, and they generate numerous responsive issues, making them difficult to view on small screens. To display menu i…
  • Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…
  • Hi, Did you create the popup template and assigned it it to the button? https://forum.muffingroup.com/betheme/uploads/886/DTAHJAISMFBL.png The popup also should be assigned to Enitre site with conditions or to that specific page where you want it to…
  • Hi, Please try to use a tool from the following article: https://support.muffingroup.com/how-to/how-to-change-url-path-in-muffin-builder/ And check if the problem persists. Best regards
  • Can you tell me what Google insturctions says on where these should be placed, please? Thanks
  • Hi, Sorry, but I quite do not understand. Can you explain that in more detail, please? Thanks
  • Did you use some external plugin to enable cooming soon? If yes, there might be problems with the plugin itself. If not, it might be due to some server configuration. Best regards
  • Hi, The mega menu is disabled for mobiles and will not work there. You must add mega menu menu items as submenu for mobile menu. Best regards
  • Hi, Mega Menu templates do not work with a standard header. To make it work, you must create the header template: https://support.muffingroup.com/video-tutorials/header-builder-2-0/ Best regards
  • 3) That is right, what you say. 4) These options refers to the standard under construction page. https://forum.muffingroup.com/betheme/uploads/400/A71U8S5KIYI7.png When you select a custom page, these options do not have effect, so you must add coun…
  • Hello, 1) Please check if you do not have it disabled in Betheme -> Theme options -> Performance: https://forum.muffingroup.com/betheme/uploads/828/RLMU9O0S8ZUS.png 2) Can you attach a link to your product, please? Thanks
  • Please see the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-set-up-off-canvas-sidebar-for-shop/ Best regards
  • The Polish version does not use the Header Builder template. Did you create it? Best regards
  • 1) There is no setting to change the width of these boxes. 2) You can change the Content position option: https://forum.muffingroup.com/betheme/uploads/919/IPNX5WJTQ7YP.png Best regards
    in Hot spot problems Comment by Phil June 5
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • Hi, You can add this by using the cart template. See the following video tutorial: https://support.muffingroup.com/video-tutorials/cart-checkout-thank-you-page-builder/ Best regards
  • I am glad to see that it finally worked. 😉 If you have any further questions, feel free to ask. Best regards
  • I have created a page for a test, and used BeBuilder only and it works properly: https://forum.muffingroup.com/betheme/uploads/101/K2I8BX8LVXLW.png https://forum.muffingroup.com/betheme/uploads/051/5B3ZFG0NF5XH.png It means that the page you created…
    in wrong 404 page Comment by Phil June 5
  • I went to nationalyouthministry.afm-ags.org, deregistered the license from there. Then, I went to afm-ags.org, registered the license there, and finally went back to nationalyouthministry.afm-ags.org, where I registered the license again, and it wor…
  • Hi, Thanks for reporting. I have passed in on to the dev team, and we will correct this. For now, please use the following CSS code: .comment-form-rating .stars ~ .stars{  display: none; } Put it in Betheme -> Theme options -> Custom CSS &…
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