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Phil

Phil

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Phil
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  • Hi, Can you tell me how you put it on your website, please? Did you use some plugin for that or a custom script? If it was a plugin, can you tell me the name of it, please? Thanks
    in Correct view on BeBulider preview but destroy finally product page. Comment by Phil April 2023
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. If this will not help, please send us the WordPress dashboard and FTP access pri…
    in I have a problem with the BeBuilder Comment by Phil April 2023
  • 1) Please use the following CSS code: .mfn-header-menu .mfn-menu-li:hover > a {    background-color: #004899 !important;    color: #fff !important; } .mfn-header-menu .mfn-menu-li:hover .sub-menu .sub-menu li:hover a{    background: #fcdc0a!impor…
    in New Header style Comment by Phil April 2023
  • Hi, We do not build demos with WPBakery. Demos are available in two versions: BeBuilder, and Elementor. WPBakery works with our theme, but if you want to use it, you must create your website from scratch. Best regards
    in WPBakery Not Working Comment by Phil April 2023
  • Hi, Did you set it up in the header template? You can find an option for that in Header Options. https://forum.muffingroup.com/betheme/uploads/035/7CL6SS007Q5J.png Remember to click on the Sticky button in the top right corner to customize it. Best…
    in Sticky menu is not sticky Comment by Phil April 2023
  • Hi, You choose a font that does not have this character. https://forum.muffingroup.com/betheme/uploads/538/H9SGWW9QQWV0.png https://forum.muffingroup.com/betheme/uploads/226/DDKIKV2TXSD4.png You should choose another one. Best regards
    in Foreign characters not showing in menu itens and titles Comment by Phil April 2023
  • Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this for…
    in BeBuilder - Not Able to Edit Elements Comment by Phil April 2023
  • I already set it up for you on your page. See the following screenshot: https://forum.muffingroup.com/betheme/uploads/563/KHQ7MQG6JWCY.png The categories filter is visible. Also, as I mentioned in my last message, I already answered you regarding yo…
    in ITSERVICE Slider Comment by Phil April 2023
  • Sorry, but you edited your message, and it is empty now. Did you handle it? Can I help you with anything else? Best regards
    in New portfolio item from template Comment by Phil April 2023
  • You can add it in Betheme -> Theme options -> Header & Subheader -> Header in the Top bar background section. https://forum.muffingroup.com/betheme/uploads/936/N1LX5TBWCWR3.png Best regards
    in How change this menu background? Comment by Phil April 2023
  • Hi, This error refers to your server and its size limitation. In that case, you should ask your server administrator to resolve this problem. Best regards
    in 413 Request Entity Too Large Comment by Phil April 2023
  • Hello, 1) I cannot find the block from your first screenshot. Did you remove it, or is it placed on another page? 2) If you need to have different content on each product, edit your products with BeBuilder. https://forum.muffingroup.com/betheme/uplo…
    in stuck to create custom product pages Comment by Phil April 2023
  • Please share with us your PHPINFO file. It's really necessary right now. If you do not know how to do it, please check this topic: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Thanks
    in Slow website performance when WPML plugin is activated Comment by Phil April 2023
  • So does the font not work with a child theme active only? Is it, not the correct font currently on your website? https://forum.muffingroup.com/betheme/uploads/612/E0DRWGY8NY3S.png Best regards
    in Front page problem Comment by Phil April 2023
  • Please send this information privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum discussion. Thanks
    in Various bugs Comment by Phil April 2023
  • Another person manages the mailbox, and if you did not attach a link to this forum discussion, I did not receive them. However, did you follow the suggested steps? Moreover, there is a possibility that your website changes the URL from http to https…
    in Broken Website Comment by Phil April 2023
  • Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this fo…
    in Using Template in woocommerce product Comment by Phil April 2023
  • Head to Betheme -> Theme options -> Colors -> Header, and change the Header background to white. https://forum.muffingroup.com/betheme/uploads/073/6F0CT9QXIQLZ.png Best regards
    in Why do my Header Look Like this? Comment by Phil April 2023
  • After many attempts to correct that and searching to correct it, we found out that WordPress had changed this functionality and did not prepare any documentation regarding this. We will keep investigating this, but for now, this option cannot work p…
    in Auto-update is on but the theme doesn't update Comment by Phil April 2023
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
    in Live search Comment by Phil April 2023
  • Please also try the following code: @media only screen and (max-width: 767px){  .archive.woocommerce .button{    padding-right: 15px;    padding-left: 15px;    font-size: 12px;    line-height: 14px;  } } Thanks
    in button too big for product field display Comment by Phil April 2023
  • Hi, A theme does not know which styles and options you will use, and it generates all sizes so that all functionalities will work properly. Currently, there is no setting to disable them, but I will pass it to the dev team, and we will look at how i…
    in The ability to disable unused image size. Comment by Phil April 2023
  • Hi, You can change it in Betheme -> Theme options -> Blog & Portfolio -> Portfolio, under the advanced section. https://forum.muffingroup.com/betheme/uploads/439/BMJERVZDD7HT.png Best regards
    in portfolio permalink Comment by Phil April 2023
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
    in Header menu Comment by Phil April 2023
  • Hi, Please do not create duplicate discussions. I will answer you in the first one you created. Best regards
    in Fonts not working on child theme Comment by Phil April 2023
  • Hi, Please go to Betheme -> Theme options -> Social, and add links to your social media there. After they should appear in Footer automatically. Best regards
    in Social icon in footer Comment by Phil April 2023
  • Hi, Thanks for reporting. We are aware of this issue, and it will be corrected in the upcoming update, which should be released on Monday. Best regards
    in Bug report: page content deleted after Ctrl + Z Comment by Phil April 2023
  • Hi, Great to see that you handled it. Is there anything else I can help you with? Best regards
    in .section .section-decoration.top { Comment by Phil April 2023
  • I have made some modifications to your header (turned off the fixed option; it is not needed when you have a sticky header), and now it does not appear on the scroll on the mobile version. Please check that. Thanks
    in Mobile menu Comment by Phil April 2023
  • Did you change anything on the website? After I logged in, and was navigating on the dashboard critical error appeared. Best regards
    in Be Theme issue Comment by Phil April 2023
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