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Phil

Phil

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Phil
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  • Hi, Can you tell me what demo you used for single-page import, please? Please also tell me which parts are missing. Thanks
    in Single Page import Comment by Phil May 2023
  • We found the culprit, which is fixed in the newest update (27.0). Please update your Betheme, and use the new option in Betheme -> Tools, named Analyze Builder content. Best regards
    in Search and Live Search problem Comment by Phil May 2023
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum discussi…
    in How can I override the BeBuilder 404 Template with a Elementor 404 Template? Comment by Phil May 2023
  • Thanks for sharing the solution, I hope it will be useful for others. ? Best regards
    in The main menu is not displayed Comment by Phil May 2023
  • Today we will release an update fixing that. Please update your Betheme and the problem will be gone. Best regards
    in Pre-Order plugin on Product Page Conflicts Comment by Phil May 2023
  • In that case, you should contact the plugin author instead. Best regards
    in The main menu is not displayed Comment by Phil May 2023
  • The plugin from your title should work correctly. You will have to put the shortcode of this plugin into Plain Text/HTML element with the shortcode parser enabled. https://forum.muffingroup.com/betheme/uploads/305/A5HJWA37864Y.png Best regards
    in Evergreen countdown timer Comment by Phil May 2023
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Images in copyright bar not visible Comment by Phil May 2023
  • Are your Header & Footer templates assigned to display on the entire site? With this setting, they should be displayed on the 404 page. Best regards
    in How can I override the BeBuilder 404 Template with a Elementor 404 Template? Comment by Phil May 2023
  • The product description you need to add directly in the product edit, and to display it with the template, you need to use the Product Content element. Best regards
    in Shop page with the tuning template Comment by Phil May 2023
  • Hi, No, we do not have such functionality. You would have to use some WooCommerce extension. You can find them under the following link: https://woocommerce.com/product-category/woocommerce-extensions?categoryIds=1021&collections=product&pag…
    in Compare Products Comment by Phil May 2023
  • https://forum.muffingroup.com/betheme/discussion/comment/235822#Comment_235822 Sorry, but we provide this forum in English only. Can you rewrite your message in English, please? Thanks
    in Export section Comment by Phil May 2023
  • You are welcome. Always happy to help. ? Best regards
    in Be Builder not saving Comment by Phil May 2023
  • Thanks for letting me know. If I can help with anything else, feel free to ask. Best regards
    in Image gallery not working Comment by Phil May 2023
  • Hello, Basic Shop Slider does not have such an option, but instead, you can use Query Loops to recreate that and set up two columns layout for mobile view. https://support.muffingroup.com/video-tutorials/how-to-use-the-loop-builder-introduction/ Be…
    in the number of products at slider for mobile? Comment by Phil May 2023
  • If your installation is on localhost, my help is limited. I can only suggest trying another method of installing WP locally with XAMPP and checking if the problem appears there too. If you have a possibility, you can also try to put it temporarily o…
    in I don't have access to themeoptions, i only have access to prebuilt websites and the builder Comment by Phil May 2023
  • Child themes are used for theme file modifications, so I am unsure what custom templates you refer to. You can learn more about the child theme under the following link: https://support.muffingroup.com/documentation/installation-updates/#child-theme…
    in Blog Slider No Longer Working (jQuery Error) Comment by Phil May 2023
  • Hello, This demo uses Header & Footer, builders. You can check video tutorials about these tools here: https://support.muffingroup.com/video-tutorials/footer-builder/ https://support.muffingroup.com/video-tutorials/header-builder-2-0/ Best rega…
    in How Do I Edit Header & Footer Comment by Phil May 2023
  • Good to see that update helped you. If you have any other questions, please let me know. Best regards
    in Templates cannot be edited with Bebuilder Comment by Phil May 2023
  • Hi, WP Rocket option to remove unused CSS causes this problem. You need to add custom CSS from below in Betheme -> Theme options -> Custom CSS & JS -> CSS: .mcb-section-inner-d632f26e9 .logo-wrapper img{  width: 250px!important; } .mcb-…
    in Issues with Logo Display on Different Browsers Comment by Phil May 2023
  • Hello, You can create a shop archive template and, inside it, put Query Loop with subcategories included in it. https://support.muffingroup.com/video-tutorials/how-to-create-custom-template-for-the-shop/ https://support.muffingroup.com/video-tutoria…
    in Woocommerce Sub Category Display in slider or carousel Comment by Phil May 2023
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, ensure that you have the newest version of Betheme installed. If this will not help, please send us WordPress dashboard access privately thr…
    in Content Page Update not working Comment by Phil May 2023
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, ensure that you have the newest version of Betheme installed. If this will not help, please send us WordPress dashboard access privately thr…
    in BeBuilder won't load. "Refused to connect" Comment by Phil May 2023
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, ensure that you have the newest version of Betheme installed. If this will not help, please send us WordPress dashboard access privately thr…
    in BeBuilder creates issue on templates Comment by Phil May 2023
  • Hello, In the header template options, you must set the Body offset for the header to Yes in the Mobile header part. https://forum.muffingroup.com/betheme/uploads/209/P90J47WKWBMA.png Best regards
    in Slider or Header section hidden behind headear on mobile Comment by Phil May 2023
  • Instead of setting the popup in the Page Options, set all your popups conditions to show on the entire site. Best regards
    in How to make popup on button click? Comment by Phil May 2023
  • Hey @CamJo24, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a l…
    in Error while setting up the demo website Comment by Phil May 2023
  • Hello, 1) You should be able to deregister the previous license key without any problem through Betheme -> Dashboard. https://forum.muffingroup.com/betheme/uploads/205/AWOYC7JYOM53.png 2) If the links are still pointing to the old domain after th…
    in I cant deregister + bad file name image Comment by Phil May 2023
  • Hello, You can try to change the color in the Column Text element with inline CSS. https://forum.muffingroup.com/betheme/uploads/679/25B0ZVJVKVP9.png https://www.w3schools.com/css/css_howto.asp Best regards
    in Astrophytum Comment by Phil May 2023
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Footer menu colour is not displaying as settings Comment by Phil May 2023
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