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Phil

Phil

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Phil
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  • Is it currently on the server where this problem appears or on the other one? Can you send dashboard access to the version where this issue occurs, please? Thanks
    in Bug in BeBuilder Comment by Phil April 2023
  • Sorry, you are right. I mistook it for the FTP access. So the FTP credentials are missing. Can you send them, please? Again my apologies for this oversight. Thanks
    in PopUp Builder – PopUps did not appear Comment by Phil April 2023
  • Hi, The logo is replaced with a retina version with JS script. To prevent the replacement, put the retina as the main logo, and lower in the settings set up logo height. Best regards
    in Logo change while loading page on mobile Comment by Phil April 2023
  • I have placed the slider with the Slider Plugin element. We need to look closer at the template settings, but the solution with this element works the same way as the regular slider. https://forum.muffingroup.com/betheme/uploads/037/6VFPZQ18WZXU.png…
    in Header in Product Page Comment by Phil April 2023
  • One of your plugins causes it. I deactivated plugins we do not support, and changes are saved and I am able to edit elements in BeBuilder. I created a new page BeSupport test page which you can check out https://forum.muffingroup.com/betheme/uploads…
    in Bebuilder working with issues and not saving updates. Comment by Phil April 2023
  • When you use the Portfolio element and do not set up a portfolio page, you need to set it in the elements settings. https://forum.muffingroup.com/betheme/uploads/520/EICA0A0PL8CI.png Best regards
    in ITSERVICE Slider Comment by Phil April 2023
  • We need to do a deeper investigation. Please send your FTP access as you did with WP dashboard. Remember to attach a link to this forum discussion. Thanks
    in How to modify the style of the main menu Comment by Phil April 2023
  • Hi, 1) If you are using Header Builder, you need to set up the menu in the header template. Please see the following video tutorial: https://support.muffingroup.com/video-tutorials/building-mobile-headers/ 2) To show breadcrumbs on mobile, please us…
    in I can't set the different menu on mobile. Comment by Phil April 2023
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Themes Header and Hamburger Menu Comment by Phil April 2023
  • Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this fo…
    in Problem with added elements Comment by Phil April 2023
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Website mobile problem Comment by Phil April 2023
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
    in Header problem Comment by Phil April 2023
  • Hi, Elementor Footer works in pairs with their header, and when you use one, you also need to create a second template. Also, as Slider and Subheader are parts of the header, they are removed as well. So, please create a header template, and you can…
    in Enabling Elementor Footer template makes Revolution sliders and nav menu to disappear Comment by Phil April 2023
  • Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. If this will not help please send us WordPress dashboard access privately thru the cont…
    in We have a problem adding a section Comment by Phil April 2023
  • We have made some modifications to your website, and this problem should not occur again. Please check that. From time to time, you can save your progress with revisions, and if this issue appears again, please let me know as soon as possible. Best…
    in BeBuilder disappearing content Comment by Phil April 2023
  • Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum dis…
    in Breadcrumbs problem Comment by Phil April 2023
  • Please try the following CSS code: .woocommerce-page ul.products li.product .mfn-li-product-row-button{  flex-direction: column!important;  margin-right: 0!important; } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Best…
    in button too big for product field display Comment by Phil April 2023
  • Hi, Please go to Betheme -> Theme options -> Colors -> General, and change the Body background. https://forum.muffingroup.com/betheme/uploads/132/6BQXBNNZ0VO6.png Thanks
    in How change this menu background? Comment by Phil April 2023
  • It was made with the Contact Form 7 plugin. You can learn more about it on the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-build-forms-with-contact-form-7-betheme/ Best regards
    in Rev. Slider Templates Comment by Phil April 2023
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in When changing the style and size in Theme Options » Fonts » Family, and after saving it, the changes Comment by Phil April 2023
  • Hi, Please go to Betheme -> Theme options -> Header & Subheader -> Header, and set up some height values. https://forum.muffingroup.com/betheme/uploads/909/VU4BZTHDQUTW.png Moreover, head to Betheme -> Theme options -> Global ->…
    in Product display issues Comment by Phil April 2023
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum discussi…
    in ITSERVICE Slider Comment by Phil April 2023
  • Please use this code instead: .column_counter .mcb-item-counter-inner{  background-image: none!important; } Thanks
    in How to remove counters "stripes" in the bacground? Comment by Phil April 2023
  • Hi, I can see that you have version 26.7.5. Did you handle it? Best regards
    in RE UPDATE Comment by Phil April 2023
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
    in Formatting being stripped? Comment by Phil April 2023
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum discussi…
    in Widgets changing automatically when one is changed on a different page Comment by Phil April 2023
  • You can check the following topic: https://forum.muffingroup.com/betheme/discussion/67038/about-mobile-menu-social-icons#latest Best regards
    in coustom burger menu Comment by Phil April 2023
  • Hello, 1) FIlters can be activated in Betheme -> Theme options -> Shop -> Product list. https://forum.muffingroup.com/betheme/uploads/573/4EPKF7G66O3Z.png 2) You need to edit the product list template. Please see the following video tutoria…
    in How to add the filter to the page and how to change 'Products Catalog'? Comment by Phil April 2023
  • Hi, Please go to WooCommerce -> Settings -> Accounts & Privacy, and there you will find settings for account creation. https://forum.muffingroup.com/betheme/uploads/915/4C3CK1MGWKKY.png Best regards
    in How To make a registration page Comment by Phil April 2023
  • Hi, It is a part of the Action Bar. You can edit it in Betheme -> Theme options -> Menu & Action Bar -> Action Bar. https://forum.muffingroup.com/betheme/uploads/559/7NZOXKAH48CX.png Best regards
    in How To Change this text ? Comment by Phil April 2023
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