Phil
Phil
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- Phil
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We have corrected it on your website. Please check it out. Best regards
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Thank you very much for your kind words. ? Always happy to see that and glad I could help. Best regards
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We had to update the tool responsible for single page import on that demo. Please try again. Best regards
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Hi, Please see the following link: https://support.muffingroup.com/faq/bebuilder-content-different-from-frontend-missing-styles/ There you will find out how to handle this problem. Thanks
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Hi, We had to update the tool responsible for single-page import on that demo. Please try again. Regarding the undo button, please ensure you have the newest version of Bethem installed. Best regards
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Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum discussi…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please ensure the page is not under maintenance befo…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this for…
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I do not have access to a device with Ventura 13.3.1, but I tested it on Ventura 13.2 with Chrome, and on Windows with Firefox and Chrome, and the content and edits on this page saved correctly. Please try to edit this page in incognito mode and see…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please ensure the page is not under maintenance befo…
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Hello, There is an option for that. It can be found in Betheme -> Theme options -> Blog & Portfolio -> General. https://forum.muffingroup.com/betheme/uploads/255/CWUMCMVWT172.png The location of this option is misleading, but we will co…
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Can you send me which page you want to import, please? Thanks
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Sorry that you felt that my answer was to blame others. The article I sent and the answers there were not created for no reason, and I have already helped other customers with it. Moreover, it is common that some unsupported plugins or poorly config…
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Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. If this will not help, please send us WordPress dashboard access through the con…
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Hi, BeBuilder elements have the option to add IDs to them. https://forum.muffingroup.com/betheme/uploads/147/NDWVHIO2MBSD.png But inline shortcodes do not have this option available. If you would like to see this feature in future updates, please le…
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Hey, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to th…
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Your favicon extension did not change. https://forum.muffingroup.com/betheme/uploads/860/SAPP4ZDPS12R.png If you have any caching tools enabled, flush the cache and recheck that. Also, ensure that you uploaded the ICO extension. Thanks
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Sorry, my bad. Use this one instead: .portfolio_wrapper .masonry-hover-wrapper .zoom{ display: none; } .portfolio_wrapper .masonry-hover-wrapper .links-wrapper .link i{ display: none; } .portfolio_wrapper .masonry-hover-wrapper .links-wrapper .lin…
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Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Also, please tell me which demo you try to import with single page import? Thanks
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Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
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It is a part of the Shop template. You can edit it in the Templates tab. Please see the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-create-custom-template-for-the-shop/ Best regards
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Hi, Please go to Betheme -> Theme options -> Responsive -> Header, and set some low value to Subheader padding. https://forum.muffingroup.com/betheme/uploads/937/URG2BA9TM8K5.png After that, check if the display is better. Best regards
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Please try to do it through browser incognito mode or another browser. Best regards
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Great to see that you located the culprit. If I can help with anything else, please let me know. Thanks
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This error message means that you do not have enough memory on your server. Contact your hosting provider, and ask to increase it. Thanks
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Hi, This part was made with Slider Revolution, and you need to use this tool to edit it. https://www.sliderrevolution.com/manual/how-to-use-this-manual/ Best regards
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You can leave it as it is, but as this option description says, it might crash some plugins wich load scripts in header, so if you notice any incorrect display and functionality on your website, check this option first. https://forum.muffingroup.com…
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Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this fo…