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Phil

Phil

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Phil
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  • Hi, I suggest using Header Builder. Please see the following video tutorial: https://support.muffingroup.com/video-tutorials/header-builder-2-0/ With it, you will be able to customize it in this way easily. Best regards
    in Secondary Menu | depth 2 (Split | depth 5) is not showing on mobile Comment by Phil April 2023
  • Hello, 1, 2) These texts can be translated with WPML string translation. https://forum.muffingroup.com/betheme/uploads/615/4CI9QYFZEHMY.png 3) This can be translated in WooCommerce Multilingual & Multicurrency plugin. https://forum.muffingroup.c…
    in Translating Website Elements with WPML: Upsales Header, Add to Cart Button, Widget, and Product Imag Comment by Phil April 2023
  • Hello, Great to see that. Can I help you with anything else? Best regards
    in How to change the woocommerce product listing thumbnail size? Comment by Phil April 2023
  • Hi, 1) To remove the All tab, you can use the following CSS code: .mcb-item-portfolio-inner #Filters .categories .reset{    display: none; } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. 2) For the order, you can try the…
    in Portfolio Category Filter & Multiple Categories Comment by Phil April 2023
  • Hi, Please go to Betheme -> Theme options -> Menu & Action Bar -> Menu, and check option Submenu | Fold last 2 to the left. https://forum.muffingroup.com/betheme/uploads/137/GGKWO5ZMSKGC.png Thanks
    in Display incomplete of the menu Comment by Phil April 2023
  • 1) Button color can be changed in Betheme -> Theme options -> GDPR & Cookies -> Design. https://forum.muffingroup.com/betheme/uploads/827/HJN7KQ57BVYW.png 2) Please check that in incognito mode. Thanks
    in WP cookies don't work Comment by Phil April 2023
  • Everything seems to work correctly. Please see the following screenshots: https://forum.muffingroup.com/betheme/uploads/976/K7CZ1I9VUDM0.png https://forum.muffingroup.com/betheme/uploads/431/RKSVN19CK4VO.png Are there any steps to reproduce this pro…
    in The Plain Text / HTML element converts entities Comment by Phil April 2023
  • Sorry, but we did not test this plugin with the theme. Our policy states that we do not support third-party plugins or custom code, so we cannot help you. Also, we cannot recommend any plugins other than the ones we support. You can find the list on…
    in Single Product Template not show header, menu and footer Comment by Phil April 2023
  • Styles for pages are saved in separate files on the server, and we tried everything to prevent erasing them, so it is possible that the server itself deletes them. Please contact your server administrator, and ask to take a look at this. When you do…
    in Front end and backend content is different Comment by Phil April 2023
  • I have checked that with various OS and browsers, and it works correctly everywhere. https://forum.muffingroup.com/betheme/uploads/064/DLKJ49Y8TI78.png https://forum.muffingroup.com/betheme/uploads/920/KWWDBBXP858Q.png https://forum.muffingroup.com/…
    in text changes are not saved Comment by Phil April 2023
  • Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this fo…
    in Updating error "bad zip format" Comment by Phil April 2023
  • 1) I can see that you used custom CSS for grayscale. If you want to use it for product images, you need to extend the CSS path like this: https://forum.muffingroup.com/betheme/uploads/476/MZEVKM90K4DG.png .woocommerce .products .product .image_wrapp…
    in Need assistance with a few areas Comment by Phil April 2023
  • It might be the browser cache. Clear it, and check if the problem persists. Best regards
    in Incompatibility issue between Mollie payment provider plugin and BeTheme? Comment by Phil April 2023
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Menu Not Showing Comment by Phil April 2023
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum discussi…
    in licensing WP Bakery Comment by Phil April 2023
  • Hey, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to th…
    in Updating WP to Comment by Phil April 2023
  • Hello, Please see the following link: https://support.muffingroup.com/faq/bebuilder-content-different-from-frontend-missing-styles/ There you will find out how to handle this problem. Best regards
    in Background image not showing up and padding not working Comment by Phil April 2023
  • I will answer you here. However, we didn't get any message from you yet. Please check your mail inbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Ensure you sen…
    in it was getting very annoying.. Comment by Phil April 2023
  • Hi, Good to see that you managed to solve this. Can I help you with anything else? Best regards
    in After update undefined function mfn_builder_print() error Comment by Phil April 2023
  • We do not know what modifications you have in your child theme, and we do not provide help with child theme modifications. https://support.muffingroup.com/documentation/installation-updates/#child-theme In that case, you should contact your web deve…
    in Custom Header Template not working Comment by Phil April 2023
  • Hey, Please send us your WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to t…
    in Critical error in Wordpress 6.2 Comment by Phil April 2023
  • Hey, Please send us your license key, WordPress dashboard, and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attac…
    in All kinds of problems De-registering/Check your license tool Comment by Phil April 2023
  • Glad I could help. If you have any other questions or problems, feel free to ask. Best regards
    in Full width background changing to column width Comment by Phil April 2023
  • Hey, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to th…
    in BeBuilder Blocks Comment by Phil April 2023
  • Hi, To achieve a scrolling effect, add a custom height for the Column Text element and overflow: scroll property in the Custom CSS field for that element. https://forum.muffingroup.com/betheme/uploads/667/U2POXDGEU7A4.png https://forum.muffingroup.c…
    in Can it create a text scrolling effect with a "see more" button? Comment by Phil April 2023
  • 1) I can see that it is visible on your website: https://forum.muffingroup.com/betheme/uploads/249/LAHDCN8QEDH9.png 2) For clarification, it is not a plugin but an integral part of Betheme. We do not have the option to choose which data will be stor…
    in WP cookies don't work Comment by Phil April 2023
  • Glad I could help. Is there anything else I can help you with? Best regards
    in Problem with custom fonts Comment by Phil April 2023
  • Hi, We do not manage license keys. In that case, you should contact ThemeForest support instead. Best regards
    in License purchased through wrong Envato account Comment by Phil April 2023
  • Hi, The pre-built website you downloaded uses Header Builder, and you should change the logo in the header template. https://support.muffingroup.com/video-tutorials/header-builder-2-0/ Can you also tell me which colors you want to change, please? T…
    in Theme options saved are not being updated in the browser Comment by Phil April 2023
  • It could be the reason. Sometimes caching plugins hold settings from before modifications or interfere with files, and I recommend turning this plugin on after you finish working on your website and performing changes. Best regards
    in Header template doesn't work with Jetpack plugin Comment by Phil April 2023
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