Phil
Phil
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- Phil
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Comments
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Your server is poorly configured. Please, check the following link: https://support.muffingroup.com/faq/why-muffin-builder-content-does-not-save/ Contact your hosting provider, and ask to increase the server limits to recommended ones. Thanks
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, You can install/update the bundled plugin from Betheme -> Plugins. If the newest version is not available yet, please wait for it. The plugins you buy with the theme are not premium plugins. If you want instant updates, you have to purchase t…
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Glad I could help. If you have any additional questions or problems, feel free to ask. Best regards
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Hey, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to th…
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Hi, I can see that the Subheader is there, but the Image is missing. https://forum.muffingroup.com/betheme/uploads/492/OPGQCD4WLQHP.png Please, ensure that you did not remove this image. If so, please, reupload it. Thanks
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Hi, "Blog" should not be included in the portfolio URL. Are you sure that you created and assigned the Portfolio page correctly? https://support.muffingroup.com/video-tutorials/how-to-set-up-the-blog-and-portfolio-pages/ Please attach a li…
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Hi, Please, visit our support center: https://support.muffingroup.com/ Video tutorials are placed here: https://support.muffingroup.com/video-tutorials/ You should check the videos about Global wraps and sections, Header, Footer builders, and Shop, …
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You are looking in the wrong tab. Please, go to the Summary tab. https://forum.muffingroup.com/betheme/uploads/978/V0WHH2UFLETZ.png Thanks
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Please, try the following code: @media only screen and (max-width: 767px){ #Content{ padding-top: 0!important; } } Thanks
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Hi, 1) There are already a couple of features you can disable in Betheme -> Theme options -> Performance. https://forum.muffingroup.com/betheme/uploads/736/TM3OSR6W9TO6.png 8) For wraps and sections, indeed, we do not have presets, but you can…
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Hi, The product Search element should have submit button by default. https://forum.muffingroup.com/betheme/uploads/532/1J9WGA0IDLTR.png Do yours not have it? Can you attach a link to your website, please? Thanks
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Yes, it will be fixed in the next update. Note that we released an update yesterday, but this is not this update. ? Best regards
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Hi, What plugin for SEO are you using? Did you regenerate Builder content with the Builder -> SEO option? https://support.muffingroup.com/faq/builder-seo/ Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hey, This message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-thi…
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Sorry, I overlooked that part in your message. However, I checked the page you sent and could not replicate this problem there either. Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, switch to an…
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Sorry, I overlooked your website link from the title. 1) Please share with us your PHPINFO file. It's really necessary right now. If you do not know how to do it, please check this topic: https://support.muffingroup.com/how-to/how-to-create-phpinfo-…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Please, use the following CSS code: .next-prev-nav .button i{ color: #fff!important; } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Thanks
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You need to use the shop archive template. Best regards
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Please, use the following CSS code: .woocommerce #Subheader .title{ font-size: 40px; line-height: 44px; } .woocommerce #Subheader .breadcrumbs{ font-size: 20px!important; line-height: 26px; } Put it in Betheme -> Theme options -> C…
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Great to see that you handled it. Is there anything else I can assist you? Best regards
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I have checked that on my environment, and single-page import works for that page. https://forum.muffingroup.com/betheme/uploads/200/0JTB0GW4RXMD.png Do you have the newest version of Betheme installed? Best regards
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Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum discussi…
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Unfortunately, we could not replicate your problem on two different devices with either Firefox or Chrome. What we noticed is that even your WP panel works really slowly, and our theme does not influence it. It means your server is not handling this…
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Sorry, but we didn't get any message from you yet. Please check your mail inbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Be sure that you sent all of the req…
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Hi, Please, check the following link: https://support.muffingroup.com/faq/why-muffin-builder-content-does-not-save/ There you will find out how to handle this. Thanks
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It is due to the option Builder local styles: Inline in header enabled in Betheme -> Theme options -> Performance. When you switch to the External file, the 404 page will load correctly. I have passed this problem to the dev team. Best regards
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Sorry, but the user you sent credentials to does not have admin rights. Please, change this user's privileges to admin cause I could not check that. Thanks