Phil
Phil
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- Phil
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I have checked that on my environment, and single-page import works for that page. https://forum.muffingroup.com/betheme/uploads/200/0JTB0GW4RXMD.png Do you have the newest version of Betheme installed? Best regards
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Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum discussi…
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Unfortunately, we could not replicate your problem on two different devices with either Firefox or Chrome. What we noticed is that even your WP panel works really slowly, and our theme does not influence it. It means your server is not handling this…
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Sorry, but we didn't get any message from you yet. Please check your mail inbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Be sure that you sent all of the req…
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Hi, Please, check the following link: https://support.muffingroup.com/faq/why-muffin-builder-content-does-not-save/ There you will find out how to handle this. Thanks
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It is due to the option Builder local styles: Inline in header enabled in Betheme -> Theme options -> Performance. When you switch to the External file, the 404 page will load correctly. I have passed this problem to the dev team. Best regards
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Sorry, but the user you sent credentials to does not have admin rights. Please, change this user's privileges to admin cause I could not check that. Thanks
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Did you add it to your map? I have checked that on my environment, and it appears. https://forum.muffingroup.com/betheme/uploads/380/EF5BFARHSBHI.png Best regards
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I have updated Betheme on your website. Please, check if the problem persists. Thanks
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1) Please, check the following link: https://support.muffingroup.com/documentation/woocommerce/how-to-set-sidebar/ There you will find out how to set up the shop sidebar. 2) Sorry, but the login credentials to your WP dashboard does not work. Please…
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@vesindejan, Please, check the following link: https://support.muffingroup.com/faq/bebuilder-content-different-from-frontend-missing-styles/ There you will find out how to handle this. Thanks
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Did you update your Betheme? If not, please, do that, and check if the problem is present. Thanks
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Please, use the following CSS code: #Top_bar:not(.is-sticky){ top: 61px!important; } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. After, check if the problem persists. Thanks
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No problem. ? Can I help you with anything else? Best regards
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You have to check on your own which dimensions will work best, but in the screenshot example, as you can see, there is no scroll, and width is set to 1920px, and the height is 2000px. Best regards
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Please add the whole URL before the section ID in the menu item. So it should look like this: https://next-generationpackaging.com/#proposte and not like this: #proposte Best regards
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I do not know what modifications you made in the files, but if you changed the design of the child theme, they will not be visible until you activate the child theme back. Best regards
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Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this fo…
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Changing dimensions should be possible by creating a custom CSS code, and the caption should appear when you hover over the attribute. https://forum.muffingroup.com/betheme/uploads/596/0OFCDEJNT1WY.png Best regards
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Hi, Please, check the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-create-custom-template-for-the-single-product/ Thanks
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Hi, Please, check the following link: https://support.muffingroup.com/faq/bebuilder-content-different-from-frontend-missing-styles/ There you will find out how to handle this problem. Thanks
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Your server does not meet theme requirements. Please, check the following link: https://support.muffingroup.com/faq/why-muffin-builder-content-does-not-save/ Contact the hosting provider to increase these values to ones mentioned there. Best regards
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Sure, I will pass on your message. ? Best regards
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Hi, Please, check the following link: https://support.muffingroup.com/faq/slider-revolution-is-not-showing-up-on-mobile-devices/ There you will find where you can activate an option to disable the slider on mobile. Best regards
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Hi, To hide the header, please, activate the Blank page template in the page settings. https://forum.muffingroup.com/betheme/uploads/677/HWJTH6HI6UQJ.png Best regards
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Glad I could help. If you have any other questions or problems, feel free to ask. Best regards
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Hi, Can you attach a screenshot showing what you refer to, please? I do not want to misunderstand you. Thanks
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Your server does not meet theme requirements. https://forum.muffingroup.com/betheme/uploads/316/QJEDSTCC6Y7J.png Please, contact your server administrator, and ask to resolve all the messages you can see in Betheme -> System status. Best regards
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Hi, The user you sent credentials to does not have admin rights. Please, change its privileges to admin. Also, please, check if you do not have caching tool enabled on your server. If yes, please, disable it, and check if the problem persists. Than…
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Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. If this will not help, please send us WordPress dashboard access privately thru …