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Phil

Phil

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Phil
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  • Sorry, somehow, I missed that. Great to see that it is working fine now. Best regards
    in Prebuild Site Not Installing Comment by Phil February 2023
  • Hi, These buttons can be hidden with a custom CSS code: .clients_slider .button{    display: none!important; } Put it in the Custom CSS field in the Page Options. https://forum.muffingroup.com/betheme/uploads/421/F88DS40ARPS6.png Best regards
    in Client Slider (Remove Buttons) Comment by Phil February 2023
  • What device and browser are you using for testing? I checked on iPhone 12 with Chrome, and the display is correct. https://forum.muffingroup.com/betheme/uploads/193/4RPSG9ZPEF3Z.png Best regards
    in Variations don't work if you add elementor single product template Comment by Phil February 2023
  • Do you mean the My Account page? Content on this page is generated automatically by WooCommerce, and its layout cannot be customized. You can only add new content before/after the part from WooCommerce. Best regards
    in create account page Comment by Phil February 2023
  • This could be due to the TinyMCE editor, which has been enabled by default since some versions ago. Sometimes it parses code in its own way and causes issues like this one. If you use HTML tags, I highly recommend using CodeMirror, which does not in…
    in Unknown Betheme Issue Comment by Phil February 2023
  • Hi, You used the Code element, which is not for parsing code, but if you want to show it on your website. Please, use the Plain Text / HTML element instead. https://forum.muffingroup.com/betheme/uploads/546/BKTURP1TCFG4.png Best regards
    in Want to embed 'scorecard' using iframes? Comment by Phil February 2023
  • You can change it in the style tab in this element options. https://forum.muffingroup.com/betheme/uploads/803/AWOLIT19ERV7.png Best regards
    in Image gallery is shown in different sizes on two pages Comment by Phil February 2023
  • To be sure, everything is fine, now? Is there anything else I can help you with? Best regards
    in Page not imported fully Comment by Phil February 2023
  • Creating such a menu layout is impossible to achieve with the header builder and, unfortunately, would require many custom modifications. We help with rather minor CSS, so if you need help with such customization, I suggest visiting our FB group: ht…
    in Betheme Cart, Checkout pages and WooShop template editing Comment by Phil February 2023
  • Does it happen on all pages or particular ones? Are there any extra steps to encounter this problem? I copied content from your home page to a new page, the "BeSupport test page", and could not replicate that. Best regards
    in Content not updating Comment by Phil February 2023
  • Hi, Please, check the following link: https://support.muffingroup.com/faq/how-to-remove-buy-now-button/ There you will find out how to remove it. If you are using a Header template made with Header Builder, you can remove it there. Best regards
    in How to delete/edit the "Buy Now" button from the menu Comment by Phil February 2023
  • Please, let me know if this will happen again, and if so, try to memorize the steps you proceeded with before it occurred. Best regards
    in Categories not showing Comment by Phil February 2023
  • Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this fo…
    in BeTheme Header Builder unavailable Comment by Phil February 2023
  • With the one page option, a smooth scroll should already be assigned to the menu items. Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we …
    in Menu for desktop, tablet and mobile Comment by Phil February 2023
  • Hi, What you ask for requires file customization, which is not allowed in reference to Item Support Policy. http://themeforest.net/page/item_support_policy So if you want to modify files and don't know how, you should contact your web developer. Ite…
    in Dynamic Blog Comment by Phil February 2023
  • Please install and activate the following plugin: https://wordpress.org/plugins/disable-real-mime-check/. After you will be able to upload and use .ico files. Best regards
    in Favicon not displaying on ipad ios in safari tab Comment by Phil February 2023
  • You can achieve this with a Column Text element, with a list tag inside another list tag, as in the following screenshot: https://forum.muffingroup.com/betheme/uploads/740/JZSHZTJW8791.png Best regards
    in List element - Can items be indented? Comment by Phil February 2023
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please ensure the page is not under maintenance befo…
    in List element - Can items be indented? Comment by Phil February 2023
  • To add a smooth scroll effect to the button, you need to add scroll class to it. Please, check the following screenshot for a better understanding. https://forum.muffingroup.com/betheme/uploads/602/FYMCXMIT1GWQ.png Best regards
    in Menu for desktop, tablet and mobile Comment by Phil February 2023
  • There is a possibility that your website changes the URL from http to https. Your htaccess can redirect your website to http, so you should edit it and change it to https. https://www.freecodecamp.org/news/how-to-redirect-http-to-https-using-htacces…
    in Page not imported fully Comment by Phil February 2023
  • Hi, Do you mean the categories on the sidebar or something else? Can you attach a screenshot showing what you refer to, please? Thanks
    in Categories not showing Comment by Phil February 2023
  • I visited your website, but you have no pages, posts, or anything that could be editable with BeBuilder (previously named Muffin Builder). I created a new page for testing, and everything works. https://forum.muffingroup.com/betheme/uploads/416/E3JH…
    in no muffin builder to be seen Comment by Phil February 2023
  • There are unclosed divs on your website, which broke the layout. Here you have an example on your home page: https://forum.muffingroup.com/betheme/uploads/428/76QTZP9GFVGC.png I corrected it by changing capitalized text to normal and closing the div…
    in Unknown Betheme Issue Comment by Phil February 2023
  • In your website source, I can still see that your favicon has a .png extension. Did you change it to .ico? Best regards
    in Favicon not displaying on ipad ios in safari tab Comment by Phil February 2023
  • Please, go to Betheme -> Theme options -> Header & Subheader -> Header, set up some height value, and check if it is correct then. https://forum.muffingroup.com/betheme/uploads/016/YA8QI1NF4OOR.png You can also add some top padding to t…
    in some bags and need help) Comment by Phil February 2023
  • Hi, Please, check the following link first: https://support.muffingroup.com/faq/bebuilder-content-different-from-frontend-missing-styles/ Follow instructions from there. If this will not help, please, disable maintenance for a while, so I can take a…
    in Content block background image not showing in live site (but does in editor mode) Comment by Phil February 2023
  • Hello, 1) Please, open the BeBuilder settings, and change the Navigation to Modern. https://forum.muffingroup.com/betheme/uploads/619/AMC0TYWEGC38.png 2) You need to click on this element first to open it on the panel on the left and proceed with th…
    in Questions about the editor Comment by Phil February 2023
  • Hello, Please, go to WooCommerce -> Settings -> Products, and uncheck the Enable AJAX add to cart buttons on archives option. After that, check if the problem persists. Thanks
    in Add to cart keeps loading Comment by Phil February 2023
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Link color Comment by Phil February 2023
  • Is this the same problem as you mentioned here?: https://forum.muffingroup.com/betheme/discussion/67727/variations-dont-work-if-you-add-elementor-single-product-template#latest If yes, I will answer you there. If not, please, attach a link to your w…
    in En la ficha de producto me aparecen los campos de variaciones duplicados Comment by Phil February 2023
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