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Phil

Phil

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Phil
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  • Please, go to Betheme -> Theme options -> Shop -> General, and disable the Custom Variation Swatches option. After that, check if the problem persists. https://forum.muffingroup.com/betheme/uploads/851/O9RVIUNWPE22.png Thanks
    in Variations don't work if you add elementor single product template Comment by Phil February 2023
  • Hi, All of the themes on the Envato market are under the same license. Details: https://themeforest.net/licenses/standard You can use one license per end product to use any pre-built website you desire or mix them, but you cannot use the theme licen…
    in Domain change Comment by Phil February 2023
  • Hi, Your website has many errors in the console about mixed content. Please, check the following link: https://support.muffingroup.com/faq/bebuilder-content-different-from-frontend-missing-styles/ Ensure that you have URL settings set correctly. Mor…
    in Margins & Appearance Comment by Phil February 2023
  • Hi, This plugin is deprecated. Instead, we recommend using Header Builder 2.0, which is an integral part of Betheme. You can learn more about it on the following video tutorial: https://support.muffingroup.com/video-tutorials/header-builder-2-0/ Be…
    in BeTheme Header Builder unavailable Comment by Phil February 2023
  • Have you checked if the problem is present on another browser? If you can record a video showing your screen, that would be useful. Also, it would be best to put this video on some video hosting service. Thanks
    in The home page does not update Comment by Phil February 2023
  • But with responsive editing, you can customize slide elements and adjust their position. For example, check the 7:30 in the video I sent in my previous message. Best regards
    in screen window is reduced the writing slides up and is no longer positioned as it should. Comment by Phil February 2023
  • Hi, Are these custom icons? They do not look like icons available in the Betheme package. If yes, you can simply remove them. Best regards
    in How to avoid loading unnecessary icon files Comment by Phil February 2023
  • Hey, Please send us the WordPress dashboard, FTP access, and license key privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attac…
    in Can't Install Revolution Slider Plugin - Invalid license code Comment by Phil February 2023
  • You can use the Icon box element. https://muffingroup.com/betheme/elements/icon-box/ Best regards
    in Name of this section Comment by Phil February 2023
  • Hello, Please go to Settings -> Permalinks, and if you have the Permalink structure set to Plain, change it to any other. https://forum.muffingroup.com/betheme/uploads/049/81NNCFWDTK6Z.png If it is set to a structure other than Plain, resave this…
    in Templates editing Comment by Phil February 2023
  • It is a problem related to Firefox. It does not handle flex display with an image; instead of scaling it, it just cuts it off. Below you can see compression side by size in Chrome and Firefox: https://forum.muffingroup.com/betheme/uploads/140/0J6YPG…
    in Product image doesnt show correctly Comment by Phil February 2023
  • 1) For the problem with the header, please, try the following CSS code: #Top_bar:not(.is-sticky){    top: 61px!important; } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. 2) However, contacting the hosting provider, as Pa…
    in Improper alignment in header Comment by Phil February 2023
  • Sidebar can be styled in the Style -> Sidebar in the Menu burger options. Please, check the following screenshot: https://forum.muffingroup.com/betheme/uploads/076/IZ0MPMYGNKB4.png Best regards
    in Betheme Cart, Checkout pages and WooShop template editing Comment by Phil February 2023
  • Hello, Please, turn off all of the plugins except the ones required for that demo, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
    in Unable to install demo theme Comment by Phil February 2023
  • The file should have an extension .ico. Some browsers handle other ones like .png, but still, others have problems with it. To generate .ico file, you can use the following website: Favicon Generator. Thanks
    in Favicon not displaying on ipad ios in safari tab Comment by Phil February 2023
  • Sorry, but you did not write anything in your last message, only quoted your messages. Disabling plugins helped? Is this problem still present? Best regards
    in Issue with prices of products Comment by Phil February 2023
  • If you need to customize this page, create a template for this category. Please, check the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-create-custom-template-for-the-shop/ Thanks
    in Conflict between Template and Woocomerce Page Comment by Phil February 2023
  • Please, try the following CSS code: .single-product .next-prev-nav li a{    background-color: #f2137f; } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Thanks
    in How to change NaV arrows Comment by Phil February 2023
  • Hi, You need to have the My Account page created and assigned in the WooCommerce settings. https://forum.muffingroup.com/betheme/uploads/161/FSDR565R2NCS.png Also, you need to allow customers to account creation. https://forum.muffingroup.com/bethem…
    in create account page Comment by Phil February 2023
  • It depends on your header, but in your case, I would check the logo with 120px hight. Best regards
    in Text Size In SVG Logo too small Comment by Phil February 2023
  • You can show/hide these data in Betheme -> Theme options -> Search -> Page. https://forum.muffingroup.com/betheme/uploads/592/QSA3SP7EXUDW.png Best regards
    in ITSERVICE Slider Comment by Phil February 2023
  • Hi, Yes, you can still update Betheme on your website. The support period refers to access to the forum. After it ends, you will not be able to create new discussions, but you can still see others topics, and as I mentioned at the beginning, you can…
    in Updates after support ends Comment by Phil February 2023
  • Can you rewrite your message in English, please? I do not understand. ? Best regards
    in link at portfolio with specific category Comment by Phil February 2023
  • The server configuration seems to be fine. Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reas…
    in Prebuild Site Not Installing Comment by Phil February 2023
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum discussi…
    in Hide price and show attribute/variant in catalogue mode Comment by Phil February 2023
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please ensure the page is not under maintenance befo…
    in Facebook sharing problem Comment by Phil February 2023
  • Did you handle this in the meantime? I have checked your website, and do not see the problems you showed on your screenshots. https://forum.muffingroup.com/betheme/uploads/191/FSXDV71PRYBQ.png https://forum.muffingroup.com/betheme/uploads/784/9NFC6Q…
    in Page not imported fully Comment by Phil February 2023
  • Hey, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to th…
    in Big problem with the last update Comment by Phil February 2023
  • Hi, Do you have the newest version of Betheme installed? If not, please, update it. If yes, please go to Settings -> Permalinks, and if you have the Permalink structure set to Plain, change it to any other. https://forum.muffingroup.com/betheme/u…
    in edit any template with bebuilder will show 404 Comment by Phil February 2023
  • It is a standard way of troubleshooting. Many unsupported plugins have their own CSS and configurations, which may get in conflict with our theme, and with this process, we can find out what is the root cause. Best regards
    in Single product template Comment by Phil February 2023
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