Phil
Phil
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- Phil
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We have corrected it on your website. Please do not enable the minified version of JS files in the Theme options for now. Also, you have enabled the caching plugin, and the caching option is enabled in the Theme options. It is not recommended to mix…
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Sorry, but this is not a link to your PHPINFO file. Please recheck this article to see how it should look: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Thanks
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Hello, Please, turn off all of the plugins except Elementor, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. If this will not help, keep minifying plugins off, cause I need…
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Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this fo…
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Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
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1) Open the style tab, and set the margin on the sides in the Item tab. https://forum.muffingroup.com/betheme/uploads/060/U64EWL7MD0LF.png 2) Please, go to WooCommerce -> Settings -> Products, and uncheck the Enable AJAX add to cart buttons on…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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We cannot recommend any plugins other than the ones we support. You can find the list on this page in the sidebar: https://themeforest.net/item/betheme-responsive-multipurpose-wordpress-theme/7758048 and here: https://muffingroup.com/betheme/#plugin…
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Hi, Please, check the following video tutorial: https://support.muffingroup.com/video-tutorials/flexbox-positioning-with-bebuilder/ There you will find instructions on how to achieve that. Feel free to ask if something is unclear or you have any add…
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Hi @pixelgraficadesign, You can hide it in Betheme -> Theme options -> Global -> Navigation & share. https://forum.muffingroup.com/betheme/uploads/136/0V4IFP9ACVEH.png Best regards
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What you have in the style tag, you can put in Betheme -> theme options -> Custom CSS & JS -> CSS. Test of the code put in the Column Text element on the page. Best regards
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Hi, You can place three wraps in the top and bottom one, put some text, and in the middle one image with text on the sides. https://forum.muffingroup.com/betheme/uploads/013/IXJP097QRMZC.png Best regards
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I have checked your website, and the changes I made on the home page were saved properly. Do you have AdBlock installed and active on your browser? Can you check if the same thing happens with this extension disabled and on another browser, please? …
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Sorry, somehow, we missed this message. I am going to answer you there. Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, These pages and sidecart take their styles from theme options. If you want to style these, you need to use custom CSS as you mentioned. Best regards
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Please attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please ensure the page is not under maintenance before you prov…
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Do you have any caching tools enabled on your server? If yes, please disable it and see if it works correctly. If you are unsure about it, please, contact your server administrator, and ask about it. Thanks
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Hi, To show variation in the archive page, the option Show in loop? must be enabled in the attribute options. https://forum.muffingroup.com/betheme/uploads/029/0UTNV8UAKWF5.png However, variations display in the area with add to cart button, and if …
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Sorry, but you did not send the username for the FTP account, and when I tried with the previous one, it did not work. Please, send it again with complete data. Thanks
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Hi, I passed this info to the dev team, and we will take a look at this. For now, please use the solution you mentioned with display: none. Best regards
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1) The mask I added by default can be hidden with a custom CSS code. If you send me a link to the page with the video I will prepare the CSS code for you. 2) Thanks. We are aware of this issue, and it will be fixed in the upcoming update. Best rega…
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Hello! If you are having issues deregistering your license key, want to manage it, or want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffingroup.com/betheme/discussion/36219/canno…
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1) Can you describe in more detail how it blocks adding new elements? Are the new blocks you add erased, or can you not edit with BeBuilder? 2) Please, check the following link: https://support.muffingroup.com/faq/bebuilder-content-different-from-fr…
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Yes, it is due to decorations. They have a higher z-index and cover content behind them, which is why the button/link was not clickable. Best regards
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Hi, Glad to see that you found a solution to it. Is there anything else I can help you with? Best regards
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Hi, Forms take their styling from Betheme -> Theme options -> Colors -> Forms, and you can edit that there. https://forum.muffingroup.com/betheme/uploads/264/KNF1MJYCLVNP.png Best regards
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Oh, sorry, I misunderstood you. If you would like to see such a feature in future updates, please, let us know on the following topic: https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-updates#latest Best regards
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Hi, But the filters with the rest of the categories should be visible, right? If yes, then there is no option to achieve that. But if only this category should be displayed, you can change the portfolio page template to default, put the portfolio el…
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Sorry, but we did not test this plugin with our theme, and I do not know how it works. It would be best if you contact this plugin author regarding your question. Best regards