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Phil

Phil

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Phil
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  • It should work this way by default. Please, attach a link to your website. Thanks
  • Hi, There is no setting for that, but if you send a link to your website, I will prepare the appropriate CSS for you to do that. Best regards
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum discussi…
  • Hi, Sorry, but I do not understand. Can you explain your problem in more detail, please? Thanks
  • Hi, Please, check the following video tutorial: https://support.muffingroup.com/video-tutorials/building-mobile-headers/ Thanks
  • Please, go to Betheme -> Theme options -> Fonts -> Size & Style. If you have the Auto font size option disabled, you can set the font size for desktop, tablet, and mobile separately. https://forum.muffingroup.com/betheme/uploads/896/L16…
  • There is an empty <p> tag in the Column Text element below that shortcode. Please, edit this element, and remove this empty tag. Also, if you are using BeBuilder, I suggest recreating the section from Elementor in BeBuilder. Best regards
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
  • Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum disc…
  • Hi, Please, go to Betheme -> Theme options -> Custom CSS & JS -> CSS, and put there the following CSS code: #Top_bar:not(.is-sticky){    top: 61px!important; } Thanks
  • Activate the plugins one by one to see which causes this issue. After that contact the plugin author, and report this problem. Thanks
  • Your server is out of memory. Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 28020976 bytes) Please, contact your hosting provider, and ask to resolve this problem. Thanks
  • I have created a new page for testing, copied content from home, added a couple of sections, and this problem do not appears there. Can you recheck that, please? Thanks
  • You used a prohibited name for the category slug. "Category" is already assigned for blog posts, and it generated this problem. https://forum.muffingroup.com/betheme/uploads/468/6QAM74FXV7C7.png I changed the portfolio category slug to &qu…
  • Now it works, but the user you sent credentials to does not have admin rights. Please, change this user privileges. Thanks
  • Sorry, but where can I find this 'Legibility Program' page? Best regards
  • 1) You can switch between header versions, and style them however you want. https://forum.muffingroup.com/betheme/uploads/842/BI7KDH1MHXE3.png I suggest checking the video tutorial I sent previously, and the following one: https://support.muffingrou…
  • The contact form is on the right side at http://themeforest.net/user/muffingroup#contact. Best regards
  • Hi, Please, check the following link: https://support.muffingroup.com/faq/why-muffin-builder-content-does-not-save/ There you will find out how to handle this problem. Thanks
  • Hi, You can change the sticky logo on mobile in Betheme -> Theme options -> Responsive -> General. https://forum.muffingroup.com/betheme/uploads/607/9RVS0V6I1K4B.png Betheme
  • Hi, Please, check the following video tutorial: https://support.muffingroup.com/video-tutorials/building-mobile-headers/ There you will find out how to handle this. Best regards
  • Hi, 1) Please, check the following link on how to handle this: https://support.muffingroup.com/faq/why-muffin-builder-content-does-not-save/ 2) Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the ri…
  • The menu from the demo was not imported correctly or did not assign. Please, go to Appearance -> Menus, and search through menus if you see a menu from the demo. If it is there, assign it in the Header template. If there is no menu, please, creat…
  • Please, attach a link to your website, and I will prepare the appropriate CSS. Thanks
  • Hi, There is no setting to change that. However, there is a "Hide/Show under" option in the responsive settings. https://forum.muffingroup.com/betheme/uploads/622/P7R5P3E4Z7QF.png With it, you can customize all elements when they should ap…
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussio…
  • Hi, Please, check the following link: https://support.muffingroup.com/how-to/how-to-fix-the-link-you-followed-has-expired-error/ There you will find out how to handle this problem. Thanks
  • Hi, Please, go to Betheme -> Theme options -> Shop -> General, and uncheck the Cart checkbox. https://forum.muffingroup.com/betheme/uploads/512/3RQ02VTTZFV0.png Best regards
  • Hi, We did not test this plugin, and I do not know its options. Also, I cannot guarantee it will not generate any conflict with our theme or with the plugins we support, so I suggest using the option from the theme option, but the decision is up to …
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