Phil
Phil
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- Phil
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Comments
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Hi, Please, check the following link https://support.muffingroup.com/faq/why-muffin-builder-content-does-not-save/ There you will find out how to handle this. Thanks
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You have some cache on your server (like Cloudflare), which causes this issue. After every change, you should clear this cache, or you can use the inline CSS option (I already activate it on your website), and the CSS will load inline in your websit…
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The FTP you have sent redirects to an empty catalog. Please change that, so I will have an access to WP files. Can you also tell me which plugins you try to install? I can see that you have most of them already installed. Best regards
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Sorry, but we didn't get any message from you yet. Please check your mail inbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Be sure that you sent all of the req…
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We found out that you have a very low memory limit and post size on your server. https://forum.muffingroup.com/betheme/uploads/285/TRDOG4DIE5Y0.png Please, contact your hosting provider, ask to increase these values, and check the product updates th…
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Please do not create duplicate discussions. We send answers three times a day at 12 PM, 2 PM, and 4 PM (we are located in central Europe), Monday-Friday. WordPress.org and WordPress.com are not the same. WordPress.com has many modifications, and we …
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Hi, Please, check the following link: https://support.muffingroup.com/how-to/how-to-remove-empty-space-in-header/ There you will find out how to handle this. Thanks
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Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
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Please, check the following discussion: https://forum.muffingroup.com/betheme/discussion/67006/updates-not-saving-error#latest There you will find steps on how to resolve that. Best regards
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Hi, Please, tell me which page you are trying to import. Thanks
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Sorry, but we do not support wordpress.com. We support wordpress.org and self-hosted websites, so, unfortunately, I cannot help. Best regards
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Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
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You have the coming soon page enabled. Please, turn it off for a while. Thanks
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Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. If this will not help, please send us WordPress dashboard access privately thru the con…
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Hey, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to th…
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I have reproduced the steps you mentioned on the home page, and the update worked flawlessly every time. Please, check if the same thing happens when you switch to another browser. Thanks
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You are right. I have passed this info to the dev team, and we will add this option in the upcoming update. Thanks
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Hi, Did you add this page to the menu in Appearance -> Menus? Please, check the following link: https://support.muffingroup.com/documentation/menus/ Best regards
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Please, check the following link: https://support.muffingroup.com/how-to/how-to-remove-empty-space-in-header/ There you will find out how to handle this. Best regards
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Please, check the following link: https://support.muffingroup.com/documentation/woocommerce/wishlist/ There you will find out how to add it. Best regards
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Hi, If you want to remove them only from a product, you must use a custom CSS code. Do you need help with writing it? If yes, please, attach a link to your product. Thanks
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https://forum.muffingroup.com/betheme/discussion/comment/229301#Comment_229301 Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and …
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Hi, Did you put the API key in the theme options and ensure it is correct? Please, check the following link: https://support.muffingroup.com/faq/google-maps-not-working/ Best regards
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Hi, You can renew/extend support on a theme forest on the Betheme page. https://forum.muffingroup.com/betheme/uploads/769/YVPEGIMA5MB3.png Please, notice that support refers to access to the forum, and even when it expires, the license key on the we…
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Hello, Please share with us your PHPINFO file. It's really necessary right now. If you do not know how to do it, please check this topic: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Before that, please, turn off all of th…
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Do you have the newest version of Betheme installed? There was a bug falsely showing two versions available for a pre-built website, but with the newest version it does not occur. Best regards
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You can change that in Betheme -> Theme options -> Translate -> Blog & Portfolio. https://forum.muffingroup.com/betheme/uploads/330/0TTET3CL66T3.png Glad I can help. ? Best regards
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Please, attach a link to your website, and tell me how you want to style it, and I will help you with CSS. Best regards
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Hi, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to thi…
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Please, leave your suggestion as a comment on the following topic: https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-updates#latest Thanks