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Phil

Phil

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Phil
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  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Logo mobile problem Comment by Phil January 2023
  • Hi, This part is translated automatically by WooCommerce based on the site language, and the profile language set in WordPress settings. Best regards
    in Can't translate modal login in header Comment by Phil January 2023
  • Hi, Please, check the following link: https://support.muffingroup.com/faq/builder-seo/ Thanks
    in Yoast SEO and BeBuilder? Comment by Phil January 2023
  • Hi, Please, click on your forum avatar, and go to View profile. https://forum.muffingroup.com/betheme/uploads/014/X1NVYEHPWQ04.png Then on the right side, you can find the discussions you created. https://forum.muffingroup.com/betheme/uploads/746/31…
    in Where ? Comment by Phil January 2023
  • Hey, This message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-thi…
    in Theme Update Comment by Phil January 2023
  • Hi, Can you explain your issue in more detail, please? It would be best if you attach screenshots showing your problem. Thanks
    in Updates won't save Comment by Phil January 2023
  • Hi, Please, put the CSS code from below to Betheme -> Theme options -> Custom CSS & JS -> CSS. @media only screen and (max-width: 767px){    #Subheader ul.breadcrumbs {    display: block!important;  } } Best regards
    in How to insert the breadcrumbs also in the mobile version: porfolio and other pages Comment by Phil January 2023
  • It should be released in the upcoming update. I suggest following our changelog: https://support.muffingroup.com/changelog Best regards
    in The background image does not work in the new dynamic fields Comment by Phil January 2023
  • After deregistering, you will not have access to some of Betheme's features, but the website will stay untouched, and you can register a new license key. So if you deregister the license key only for a time when registering it on the main domain, no…
    in Website is moved to staging domain and now we can't update the theme on the staging domain Comment by Phil January 2023
  • Are you using a regular header from theme options, or header template made with Header Builder? Best regards
    in Dele vertical line menu Comment by Phil January 2023
  • 1) With BeBuilder, you could easily adjust this display with a Style tab. https://forum.muffingroup.com/betheme/uploads/377/LMQQQ1VDW4LJ.png https://forum.muffingroup.com/betheme/uploads/550/PIRHPAX3EHRE.png With Elementor, you need to write a custo…
    in Betheme builder item - portfolio grid: how to add the posts? Comment by Phil January 2023
  • We found out that this problem is present with Contact Form 7 active. To check the root cause, we need your FTP access. Please, send it as you did previously with dashboard access through a contact form. Remember to attach a link to this forum discu…
    in Account menu not translated Comment by Phil January 2023
  • Hey, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to th…
    in Critical error when trying to Edit with BeBuilder Comment by Phil January 2023
  • In the theme options, you had set the sidebar globally. I have created a new one based on yours, but I gave it a name without spaces (sidebar names should be without special characters), and it works. https://forum.muffingroup.com/betheme/uploads/46…
    in how do I decide what goes into the sidebar? Comment by Phil January 2023
  • Did you follow the steps from the video tutorial in my first message? Did you try with another browser? As you can see in my last message header template edit works correctly. Please, recheck that. Thanks
    in Be Biker theme don't work properly Comment by Phil January 2023
  • Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this fo…
    in Header missing Comment by Phil January 2023
  • Hi, WP automatic updates have their scheduled time. https://forum.muffingroup.com/betheme/uploads/058/XPFYZMC85VIO.png You can check that by opening theme details in Appearance -> Themes, so please, wait a little more. If the update does not inst…
    in automatic update does not work Comment by Phil January 2023
  • Hi, Please send this information privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussion. Thanks
    in Cart page layout Comment by Phil January 2023
  • There seems to be an issue with the theme. I have passed this info to the dev team, and we will look closely at it. For now, please, use the following CSS code: @media (max-width: 767px){    .mcb-section-7864af0f1 {         background-image: url(htt…
    in The background image does not change in mobile mode Comment by Phil January 2023
  • Hi @stevenh54, Can you explain your issue in more detail, please? Did you check the video from the previous message? Best regards
    in Header builder Comment by Phil January 2023
  • Hi, I have passed this info to the dev team. We will add this in the upcoming update. If you want to achieve that now, you can add an Image element, set Featured Image dynamic data there, and put text on this image with Absolute positioning. https:/…
    in The background image does not work in the new dynamic fields Comment by Phil January 2023
  • Hi, I can see that you do not have the newest version of Betheme installed. Please, update it, and check if the problem persists. Thanks
    in Header missing Comment by Phil January 2023
  • Hi, Great that you found it. Is there anything else I can help you with? Best regards
    in The package could not be installed. The theme is missing the style.css stylesheet. Comment by Phil January 2023
  • We decided to separate header settings from the template, and you can set all the settings in the Header Builder. Please, check the following video tutorial: https://support.muffingroup.com/video-tutorials/header-builder-2-0/ Thanks
    in How can i turn this horrible new builder off? Comment by Phil January 2023
  • Sorry, I looked wrong at it and thought that bbPress would substitute Membership & User Role Editor Plugin. If you would like this plugin to work with our theme, please, leave your suggestion as a comment on the following topic: https://forum.mu…
    in Can we get members and memberpress plugin to work? Comment by Phil January 2023
  • There is no setting to change that. As a workaround, you can put two Portfolio Photo elements in two columns next to each other and set different categories to display (if you do not have any categories, you need to create them). https://forum.muffi…
    in Betheme builder item - portfolio grid: how to add the posts? Comment by Phil January 2023
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum discussi…
    in how do I decide what goes into the sidebar? Comment by Phil January 2023
  • Hi, What you are referring to is the action button. Please go to Betheme -> Theme options -> header &subheader -> extras and change the action button. See here: https://forum.muffingroup.com/betheme/uploads/718/MCVXMWPXDKVH.png We somet…
    in How to remove the "Buy Now" button in the menu Comment by Phil January 2023
  • Hi, I have passed this to the dev team, and we will look closely at it. For now, as a workaround, please, use the following CSS code: #Subheader .container{    z-index: unset; } Put it in Betheme -> Theme options -> Custom CSS & JS -> C…
    in Problem with the submenus Comment by Phil January 2023
  • It seems that you changed something in the Slider settings. As I do not know what modifications you performed, please, import a slider from that demo again, and compare it with yours. https://support.muffingroup.com/video-tutorials/how-to-import-pre…
    in Not sure how to get this to work like the theme I imported Comment by Phil January 2023
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