Phil
Phil
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- Phil
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Hi, I suggest using Header Builder, where you will be able to customize it. https://support.muffingroup.com/video-tutorials/header-builder-2-0/ Best regards
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Where did you put this code? Please, place it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Best regards
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Hi, Please, deregister these license keys in Betheme -> Dashboard for these websites, and recheck the license manager. Thanks
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Hey, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to th…
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Hello, Please send this information privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact. Thanks
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Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. If this will not help, please send us WordPress dashboard access privately thru the con…
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It might be a problem with the server configuration. Please, check the link below and contact your server administrator: https://stackoverflow.com/questions/10424729/no-video-with-supported-format-and-mime-type-found-what-does-this-mean-and-how Bes…
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With catalog mode, the prices should be visible, and only buttons should disappear. Can you attach a link to a product, please? Also, when does this critical error appear? Best regards
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Hi, Can you explain in more detail, please? Do you mean a pre-built website? Is there any error message? What version of Betheme do you have? Best regards
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Hi, What environment are you using for localhost? Did you set it up so the server meets theme requirements? You can check that in Betheme -> System Status. Did you already install any plugins? Best regards
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To send this information privately, please, use the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum discussion. Than…
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Please, use the following CSS code: @media only screen and (max-width: 767px){ body .fixed-nav{ display: block!important; } .fixed-nav .desc{ width: 120px!important; } } Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Thanks for letting me know which plugin causes it. Is there anything else I can help you with? Best regards
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Hi, Please, check the following link: https://support.muffingroup.com/how-to/how-to-use-templates/ There you will find an explanation of how to use this feature. If you will have any additional questions, feel free to ask. Best regards
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Hi, The icon color is the same as the color you set for the text. https://forum.muffingroup.com/betheme/uploads/489/MWNY7CJR648E.png If you want to style icons separately, you must use a custom CSS code. Do you need help with writing such code? Bes…
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Hello, Please share with us your PHPINFO file. It's really necessary right now. If you do not know how to do it, please check this topic: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Thanks
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That is great you handled it. Is there anything else I can help you with? Best regards
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Hi, With a custom CSS code, you can move the sticky navigation higher. Do you need help with writing such CSS code? Best regards
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Hi, Sorry, but we do not manage licenses this way. You should contact ThemeForest with your question. Best regards
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Hi, I was able to reproduce the problem with the Shop element on a regular page, and I will pass it on to the dev team. On the shop archive template you created, which element you used for product display? Was it "Shop" or "Shop produ…
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Hi, Breadcrumbs can be displayed only in the subheader and in product templates. If you would like to see such an element available in BeBuilder widely (on pages, posts, etc.) please, leave your suggestion as a comment on the following topic: https:…
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Sorry for my mistake. Which "that" plugin did you disable? You only receive an email, or are there any errors/problems on your website? Best regards
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Please go to Settings -> Permalinks, and if you have the Permalink structure set to Plain, change it to any other. https://forum.muffingroup.com/betheme/uploads/513/1RWDJE9P8KWK.png If it is set to a structure other than Plain, resave this settin…
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Hi, Sorry, but we did not test this plugin with the theme. Our policy states that we do not support third-party plugins or custom code, so we cannot help you. Also, we cannot recommend any plugins other than the ones we support. You can find the lis…
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You need to search through services like freepik, unsplash, pexels, or pixabay. Best regards
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Hi, What version of Betheme, PHP do you have? Best regards
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Sorry, but I do not know what you are referring to. Can you explain that in more detail, please? Thanks
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The demo you imported uses Header Builder. To change the font, logo, etc, you need to edit the header template. Check the following video tutorial: https://support.muffingroup.com/video-tutorials/header-builder-2-0/ Thanks
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We have corrected it on your website. Please, check it out. Best regards