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Phil

Phil

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Phil
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  • Hi, Please, check the following link: https://support.muffingroup.com/faq/how-can-i-get-back-to-the-old-muffin-builder/ But can you explain in more detail why you find our builder "horrible"? Best regards
    in How can i turn this horrible new builder off? Comment by Phil January 2023
  • Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this fo…
    in Elements dissapear Comment by Phil January 2023
  • Hi, Please, go to Betheme -> Theme options -> Menu & Action Bar -> Menu, and check the option Hide Border between Items. https://forum.muffingroup.com/betheme/uploads/636/22BSABLWD9KU.png Thanks
    in Dele vertical line menu Comment by Phil January 2023
  • Temporary access does not work anymore. Can you renew it, please? Thanks
    in FAQ Element > Inline font changes not displaying on live page Comment by Phil January 2023
  • Sorry, but you send access to your database, not FTP. Please, check the following link, especially step 3.: https://themeisle.com/blog/what-is-ftp-wordpress/ Thanks
    in can't translate "Procced to checkout" button and text from dropdown menu Comment by Phil January 2023
  • The Jetpack plugin causes this issue. After disabling it, the problem is gone. https://forum.muffingroup.com/betheme/uploads/882/QOU3OPBVR5TD.png https://forum.muffingroup.com/betheme/uploads/941/F5WYY1HADB9A.png I took both these screenshots after …
    in Add content to slider Comment by Phil January 2023
  • Hi, Do you have the newest version of Betheme? If not, please, install it. Also, please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
    in Cannot edit the content Comment by Phil January 2023
  • Hello, It can be disabled in Betheme -> Theme options -> Global -> Advanced. https://forum.muffingroup.com/betheme/uploads/503/ALCZLKNE9HL5.png Best regards
    in Disable BeBuilder Comment by Phil January 2023
  • Hi, Products in the wishlist are saved in the browser cookies, which is why it differs for mobile and desktop. There is no option to conjoin these at the moment. If you would like to see this feature in future updates, please, leave your suggestion …
    in Wishlist issue Comment by Phil January 2023
  • Great that you found it. Is there anything else I can help you with? Best regards
    in Logo is disappearing on scroll instead of staying on the menu Comment by Phil January 2023
  • Hi, Please, do not share your login credentials on the forum, as others can see them. Check the following link: https://support.muffingroup.com/documentation/installation-updates/ There you will find step-by-step instructions for Betheme installatio…
    in Unable To Install For Wordpress 6.1 Comment by Phil January 2023
  • Hi, You need to edit a Sticky version of your header. https://forum.muffingroup.com/betheme/uploads/485/3WPOSNOVAI4Q.png Best regards
    in Top Bar in Sticky Header different Comment by Phil January 2023
  • Hi @lewisr90, We support bbPress. You can find the list of supported plugins on this page in the sidebar: https://themeforest.net/item/betheme-responsive-multipurpose-wordpress-theme/7758048 https://muffingroup.com/betheme/#plugins Thanks
    in MEMBERSHIP PLUGIN Comment by Phil January 2023
  • Hi, Did you try using bbPress? We support this plugin, and it should work correctly. If problems persist with it, please let us know and attach screenshots showing them. Best regards
    in Can we get members and memberpress plugin to work? Comment by Phil January 2023
  • Hi, If you would like to see such a feature in future updates, please, put your suggestion as a comment on the following topic: https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-updates#latest Best regards
    in How can I change the adaptive width please? Comment by Phil January 2023
  • Hi, There is no option to do that currently. If you would like to see such a feature in future updates, please, put your suggestion as a comment on the following topic: https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future…
    in how to edit title/category with BeBuider Comment by Phil January 2023
  • Hi, Currently, it is not possible to achieve that. However, in the upcoming update, we introduce dynamic data with which you can create such a layout. Best regards
    in Spacing and Order in Article Pages Comment by Phil January 2023
  • Hi, So did you handle it, or do you still need help with that? If you need help, please, attach screenshots showing your problem, and you can describe in more detail what is happening. Best regards
    in Masonry tiles syled elements don't work on mobile Comment by Phil January 2023
  • Hi, Currently, it is not possible to achieve that. However, in the upcoming update, we introduce dynamic data and query loops with which you can create such a layout. Best regards
    in Is it possible to add category box on featured image in components? Comment by Phil January 2023
  • Hello, Please, turn off all of the plugins except basic WooCommerce without additional extensions, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
    in Account menu not translated Comment by Phil January 2023
  • Hi, Please go to Settings -> Permalinks, and if you have the Permalink structure set to Plain, change it to any other. https://forum.muffingroup.com/betheme/uploads/225/V9CG7O3VB27K.png If it is set to a structure other than Plain, resave this se…
    in I can't edit my header (error 404) Comment by Phil January 2023
  • 1) Editing Portfolio with Elementor can be set up in Elementor -> Settings -> General. https://forum.muffingroup.com/betheme/uploads/339/W9TULIEWPJCD.png 2) In the Portfolio settings, set the template option to Builder. https://forum.muffingro…
    in Betheme builder item - portfolio grid: how to add the posts? Comment by Phil January 2023
  • It will be fixed in the upcoming update, so to prevent this in the future just update your Betheme when it will be available. Best regards
    in Footer Template Builder Comment by Phil January 2023
  • Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this fo…
    in Page Not Saving Comment by Phil January 2023
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Another way to edit widgets and sidebar is to use Customizer (Appearance -> C…
    in Widgets Page Blank Comment by Phil January 2023
  • Hi, Please, check the following link: https://support.muffingroup.com/faq/bebuilder-content-different-from-frontend-missing-styles/ There you will find out how to handle this problem. Best regards
    in my settings arent displayed correctly Comment by Phil January 2023
  • Hi, The error message refers to WordPress files. Please reinstall WP on your website, and check if the problem persists. https://forum.muffingroup.com/betheme/uploads/148/RQD2TDWC3K5D.png Thanks
    in Theme Update Comment by Phil January 2023
  • Hi, This change requires writing a custom CSS code. You can place your custom CSS in Betheme -> Theme options -> Custom CSS & JS -> CSS. If you need help, please, let me know and attach a link to your website. Best regards
    in Mansory portfolio Comment by Phil January 2023
  • Hi, Please, check the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-create-sidebars-and-manage-them/ Thanks
    in how do I decide what goes into the sidebar? Comment by Phil January 2023
  • Hi, Both your links show that these pages are under maintenance. https://forum.muffingroup.com/betheme/uploads/918/L6FBFAN1NBDW.png Did you set the offset for a header on the home page to "No" in the Header Options? https://forum.muffingro…
    in TEMPLATE HEADER BACKGROUND TRANSPARENT Comment by Phil January 2023
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