Phil
Phil
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- Phil
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Please check it out now. I have used the {featured_image:url} dynamic data instead. Best regards
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Hi, It should work without any problems, and you can register it just like the regular license through Betheme -> Dashboard. Note that in this situation, as your client will not have access to the internet, she/he will have to update the theme ma…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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I received your private message with credentials to your website; however, even with the user you sent access to, I have a coming soon page, so I could not check that. Please correct that, so I can check your live website. Best regards
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I have checked that, and consulted it with the dev team, and they told me that custom fields for attributes are not supported, unfortunately, and custom fields will work for posts only. At the moment, the only workaround for that would be achieving …
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Hi, The video you sent does not work for me. Please put it on some video hosting service, or attach a link to an example website with the header you want to achieve. Best regards
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Hi, The code you put in theme options is executed only on the frontend, and robots cannot access your backend with that. Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Thanks
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Hi, Do you have the newest version (28.1.4) of Betheme installed? If yes, please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we…
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Hi, To achieve that, you would have to build it with the Sidebar Menu template, but it can be triggered only with the Menu Burger element available in the Header Builder. https://support.muffingroup.com/video-tutorials/header-builder-2-0/ https://su…
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Hi, You can use the Order option for that. See the following video tutorial: https://support.muffingroup.com/video-tutorials/order-on-mobile/ Thanks
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Hi, I do not see them on your website. Did you handle this in the meantime? Best regards
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Hi, Please see the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-create-a-simple-slider/ It might be pretty old, but the basics of creation remained the same. Best regards
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Hi, Please see the following video tutorial: https://support.muffingroup.com/video-tutorials/flexbox-positioning-with-bebuilder/ Best regards
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In that case, the answer seems to be at the beginning of your previous message. The only thing that changed and could have an impact on your site performance is your hosting. Please contact your hosting provider regarding this. Best regards
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I have received your private message, but the login credentials you sent do not work: https://forum.muffingroup.com/betheme/uploads/084/3FSIS1PBGOTG.png Please correct them, or send another message with working data. Thanks
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Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, When you changed your domain, did you change the hosting and server as well? Did you also follow the tips mentioned in this article?: https://support.muffingroup.com/how-to/how-to-speed-up-my-site/ Thanks
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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If you want to have only content set to full width, then use the Content only option. Or you can set Full width for the sections in the Advanced tab. https://forum.muffingroup.com/betheme/uploads/715/PHEQE71SAO0L.png Best regards
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Hi, 1) In Betheme there is no feature enabling auto slide for the product images. 2) Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us wh…
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Please add some top padding to the first section on this page. Best regards
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When I open this product category, it redirects me to the home page. Are you sure that this link is correct? Best regards
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Nothing happens by itself, and without being able to replicate the issue, our help is extremely limited. At the moment, I can only suggest turning off all of the plugins, except the ones we support, and checking if the problem persists. Thanks
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Hi, See the following article: https://support.muffingroup.com/how-to/how-to-change-url-path-in-muffin-builder/ Best regards
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Hi, That is because you added a blur effect to the wrap that contains the menu burger. When you remove the blur, the issue is gone: https://forum.muffingroup.com/betheme/uploads/699/MSEC42YAR4BK.png Anyway, you can use the following CSS code: .mfn-h…
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2) Is there any product at the moment that does not have a template assigned? Do you remember performing any actions before it happens? Did you try disabling your plugin to see if none of them causes this? Best regards
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As I mentioned earlier, there is no need to write almost the entire message in all caps. Regular text is more pleasant to read. Yes, please create a new user with admin rights, and send it through the contact form I provided earlier, along with a l…
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Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum …
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Did you try putting this dynamic data manually there instead of choosing it from the modal? If yes, and it did not work, please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themefor…