Phil
Phil
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- Phil
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Comments
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Hi, Please try to do as described in the following video tutorial: https://support.muffingroup.com/video-tutorials/advanced-custom-fields-in-action-with-bebuilder/ Best regards
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The root cause is that your domain is misconfigured. In the WP settings, you have the URL address set to http://marinapp.co, while the actual one is http://188.166.0.219:7777/marinapp.co/wp-admin. You should contact your hosting provider and domain …
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1) You created the Sidebar menu template with language switcher, but did not assign this template to your menu burger element in the header template: https://forum.muffingroup.com/betheme/uploads/431/N2C6LW9RR05H.png Edit your header template and as…
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Hi, You had WP and Site addresses misconfigured. You had HTTP while it should be HTTPS: https://forum.muffingroup.com/betheme/uploads/579/KOYED5IUA19D.png After my correction, it seems to work correctly now. Please check that and confirm. Best rega…
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I have passed it on to the dev team, and we will check that. Best regards
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Hi, I suggest to use the Duplicator plugin to copy your entire website to use on another installation. https://wordpress.org/plugins/duplicator/ Best regards
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Hi, Please go to Betheme -> Theme options -> Global -> Advanced, and uncheck the Shadows option: https://forum.muffingroup.com/betheme/uploads/098/RZVYAIWGS8ZW.png Best regards
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Hi, Did you try contacting your hosting provider as the error message states? https://forum.muffingroup.com/betheme/uploads/994/YAR7IENJEHID.png If not, please do that. If yes, what did they say? Best regards
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Hi, Please open page options, and ensure that you do not have the Full-width option enabled: https://forum.muffingroup.com/betheme/uploads/747/JGJHXJ5BJ846.png Best regards
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Hi, So everything is fine now? Is there anything else I could help you with? Best regards
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Hi, If you are using YOAST then you must also use the Builder -> SEO option. See the following article: https://support.muffingroup.com/faq/builder-seo/ Best regards
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Hi, This is related to the server configuration that changes dots into commas. You should contact your hosting provider to correct that. Best regards
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No worries, I am glad I could help. Best regards
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Hi, You can use the single-page import feature. See the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-import-single-page/ Best regards
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On the Home and M/Y BEE pages, you had the One Page option enabled, which caused it. After disabling this option, it works correctly again. Please check it out. Best regards
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You cannot use two portfolio items with load more/pagination on the same page. If you want to have two portfolio items with different categories, you should set projects number as high as possible for both: https://forum.muffingroup.com/betheme/uplo…
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Purge your browser cache, and recheck that. Thanks
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1) I have passed it to on the dev team, and we will consider implementing such a feature. 2) You can remove it in WooCommerce -> Settings -> Advanced, by emptying the endpoints fields: https://forum.muffingroup.com/betheme/uploads/746/A9B0XQLM…
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https://forum.muffingroup.com/betheme/discussion/comment/271793#Comment_271793 Sorry, but we did not support plugin with the theme. Our policy states that we do not support third-party plugins or custom code, so, unfortunately, we cannot help you. A…
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The WP user you sent access to does not have admin rights, and I was unable to check anything. Please change this user's privileges to admin. Thanks
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Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…
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I checked that, and it is not Elementor itself, but the "Ultimate Addons for Elementor Lite" plugin, which we do not support. I have left this plugin disabled, so you can verify it. Best regards
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Then you can use a video background for the section in the Advanced tab: https://forum.muffingroup.com/betheme/uploads/395/NLAL34ANI4TK.png Best regards
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Did you check that only in the builder (after removing background) or did you save that, and checked it on the live website? Best regards
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Hi, No, there is no option to combine the parallax effect with the video background. Best regards
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I have disabled your plugins, and the issue was gone: https://forum.muffingroup.com/betheme/uploads/485/PH94PRE5SUQB.png To find the culprit, disable your plugins one by one. Best regards
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It is not a Subheader, but a Slider Revolution. Open Page Options, and change the Slider Revolution dropdown to --Select--. https://forum.muffingroup.com/betheme/uploads/376/6DMKTSIDLPWL.png Best regards
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We have corrected it on your website. Please check it out. Best regards
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Hi, This modal displays the username. Please ensure if your username is not the same as the email address. Also, please ensure that you have the newest version of Betheme installed. Best regards
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Hey, Please send us the WordPress dashboard access and your license key privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please att…