Phil
Phil
About
- Username
- Phil
- Joined
- Visits
- 8,791
- Last Active
- Roles
- Moderator
Comments
-
Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. If this will not help, download a fresh copy of Betheme from Themeforest, and re…
-
Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please ensure that the page is not under maintenance…
-
It should work. But when you choose to modify the theme file, I suggest using a child theme for that, so you will not lose your changes after the update. https://support.muffingroup.com/documentation/installation-updates/#child-theme Best regards
-
Your server does not meet the requirements. https://forum.muffingroup.com/betheme/uploads/657/BIQ1TH11HS7L.png Please contact your hosting provider to increase these values to the required ones, and the problem should be gone. Best regards
-
Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
-
Unfortunately, there is no setting to hide them all by default. Best regards
-
We need to take a look at your files. Please also send FTP access like previously through the contact form. Remember to attach a link to this forum discussion. Thanks
-
In your product template, you have an Image Gallery placed right below the Product Image element. https://forum.muffingroup.com/betheme/uploads/846/ULU2SR3M5SDF.png After I hide it, the product view is correct. https://forum.muffingroup.com/betheme/…
-
Hi, This is not an error but just information. This element just displays the content you put in the product edit from the description field and the Builder content. https://forum.muffingroup.com/betheme/uploads/661/BDV2WKPSHNRX.png https://forum.mu…
-
Please, put the following CSS code in Betheme -> Theme options -> Custom CSS & JS -> CSS: @media only screen and (max-width:767px){ .mcb-sidebar{ z-index: 1!important; } } Thanks
-
Hi, I can see that you are using the Header Builder. Please, check the following video tutorials about it: https://support.muffingroup.com/video-tutorials/building-mobile-headers/ https://support.muffingroup.com/video-tutorials/header-builder-2-0/ …
-
Hi, Only the Page Tile option should be checked. https://forum.muffingroup.com/betheme/uploads/524/MTLTKRM0Q701.png Best regards
-
This font is Ubuntu Blod Italic, but the effect on the text is handmade. Best regards
-
We have corrected it on your website. Please, check it. Thanks
-
You wrote beyond my working time, and I could not answer you. https://forum.muffingroup.com/betheme/discussion/comment/225592#Comment_225592 Should it look exactly like in your first message? Can you send me an image/screenshot showing how it should…
-
There is no option to do that on the product list page, and it can only be done on the product page. If the last point is not possible, how can i configure to add to cart and return to last page automatically for continue shopping? Sorry, but I quit…
-
Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. If this will not help, keep minifying plugins off because I need to look closely…
-
Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please ensure that the page is not under maintenance…
-
Hi, Please, check the following link: https://support.muffingroup.com/documentation/menus/ There you will find an explanation about it. Best regards
-
Hi @christianbobo1992, Please attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please ensure that the page is not under…
-
So, in that case, my help will be limited, as I mentioned. Please, check if the same thing happens when you activate another theme like Twenty Twenty and with other plugins disabled. Best regards
-
Hello, Please, turn off all of the plugins except Slider Revolution, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
-
The gallery displays correctly for me. https://forum.muffingroup.com/betheme/uploads/539/D9MHVQBWC7AX.png Did you handle it, or are there any extra steps to reproduce this issue? Maybe it happens on a particular page? Best regards
-
Hi, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to thi…
-
Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please ensure that the page is not under maintenance…
-
Did you remove this JS from your website? If yes, please, put it back, and I will check what might be the reason. Thanks
-
The Header Builder plugin is deprecated. You should now use Header Builder 2.0, which is part of the theme (is not a plugin) and can be found under the Templates tab. Please, check the following video tutorial: https://support.muffingroup.com/video-…
-
Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this fo…
-
I could not replicate it. Did you handle it? Best regards
-
Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum discussi…