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Phil

Phil

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Phil
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  • It was corrected in the recent updates. Please, update your Betheme to the newest version. Thanks
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please ensure that the page is not under maintenance…
  • Hi, There is no option to change them. They are pre-defined and hardcoded in the theme files. If you would like to see this feature in future updates, please, let us know on the following topic: https://forum.muffingroup.com/betheme/discussion/113/y…
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • No, it should not crash your current website. You can always create a backup of your website with the Duplicator plugin for safety. https://wordpress.org/plugins/duplicator/ Best regards
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please ensure that the page is not under maintenance…
  • Hi, Your website has Cooming Soon enabled, so I could not check what you showed in your video. Please, turn off caching plugins, refresh your cache, and check if the problem persists. Moreover, ensure that you do not have any caching tools enabled o…
  • Hello, Please share with us your PHPINFO file. It's really necessary right now. If you do not know how to do it, please check this topic: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Thanks
  • Hi, Please, check the following link: https://support.muffingroup.com/faq/bebuilder-content-different-from-frontend-missing-styles/ There you will find out how to handle this problem. Best regards
  • Hi, This icon takes its color from Betheme -> Theme options -> Colors -> Header: Top Bar Right icon color, but it also affects desktop display. https://forum.muffingroup.com/betheme/uploads/451/YE4MGO88B3HI.png If you want to change it on m…
  • Hi, Please go to Settings -> Permalinks, and if you have the Permalink structure set to Plain, change it to any other. https://forum.muffingroup.com/betheme/uploads/025/JLCK7M7W4KZP.png If it is set to a structure other than Plain, resave this s…
  • Please do not share your login credentials on the forum, as others can see them. Also, you did not set the PHPINFO file, as I asked. Moreover, the link to your WP login is not working and shows a 404 page. Have you changed your login URL? Best rega…
  • Hi, Thanks for reporting. I reproduced on my environment this issue and passed it to the dev team. We will take a closer look at it. Best regards
  • Hi, Those are not plugins but features included in Betheme. You can disable them in Betheme -> Theme options -> Global -> Advanced. https://forum.muffingroup.com/betheme/uploads/251/622XZD8H6GO7.png Best regards
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please ensure that the page is not under maintenance…
  • You wrote beyond my working time, and I was not able to answer you. Did you check to hide the page title only? If yes, and it did not work, please send us WordPress dashboard access privately thru the contact form, which is on the right side at http…
  • You have under construction enabled. Can you disable it for a while, please? I need to take a closer look at your website. Best regards
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please ensure that the page is not under maintenance…
  • So everything is correct? Is there anything else I can help you with? Best regards
  • I have corrected this CSS and replaced the previous one in your Theme options. Please, check it now. Best regards
  • Sorry, but we didn't get any message from you yet. Please check your mail inbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Be sure that you sent all of the req…
  • I have opened your website and this page, and the Image fills the whole area you wanted. https://forum.muffingroup.com/betheme/uploads/309/WU54J6A662VV.png Do you still need help with that? Best regards
  • We have to look into your files and need your FTP access. Please, send it like previously through the contact form. Remember to attach a link to this forum discussion. Thanks
  • I have re-added the logo in your Theme options, saved them, and the alt tag appeared. https://forum.muffingroup.com/betheme/uploads/774/QIERAFK9GTP1.png Best regards
  • So everything is fine now? Is there anything else I can help you with? Best regards
  • Sorry, but we didn't get any message from you yet. Please check your mail inbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Be sure that you sent all of the req…
  • Hi, If you choose to import the theme options, then only settings from Betheme -> Theme options were imported, and no pages, posts, products, sliders, etc. You can import another pre-built website over the one you already have, but you need to sk…
  • Hi, Please, go to Appearance -> Widgets, and add widgets to the Plugin | BBPress area. https://forum.muffingroup.com/betheme/uploads/901/PBU7EMH8TRLE.png Best regards
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum discussi…
  • It is an image, it is placed in the Slider, and can be removed/modified with the Slider Revolution. https://forum.muffingroup.com/betheme/uploads/723/P7009A7IZH7C.png Best regards
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