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Phil

Phil

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Phil
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  • Hi, Please, edit the element, go to Advanced -> Spacing, and change the Margin value to zero. https://forum.muffingroup.com/betheme/uploads/539/3T4P56LQUSEW.png If this will not help, please, attach a link to this page, and I will take a closer l…
    in White side removal Comment by Phil December 2022
  • You can put all this content in the Builder. https://forum.muffingroup.com/betheme/uploads/833/7EYJVH2EB4PQ.png Best regards
    in Betheme Editor , editing an previous template on a product (Woo Commerce) Comment by Phil December 2022
  • Hi, There is no option to achieve what you described and combine two header styles. If you would like to see this feature in future updates, please, let us know on the following topic: https://forum.muffingroup.com/betheme/discussion/113/your-sugges…
    in Overlay menu in mobile Comment by Phil December 2022
  • It is on an image itself. You need to edit this image and remove this space on some graphic editor. Best regards
    in header arrangement Comment by Phil December 2022
  • So we will continue contacting you through email in that case. Best regards
    in Dropdown on Responsive Menu Comment by Phil December 2022
  • You should edit the footer.php file. Best regards
    in `aria-*` attributes Comment by Phil December 2022
  • Hi, You need to check which elements are causing these. You can test that by temporarily removing content from the custom_html blocks and refreshing that page. When you find which ones are the root cause, you will have to rebuild their contents prob…
    in Widget section -The "custom_html" block was affected by errors Comment by Phil December 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please ensure that the page is not under maintenance…
    in a new Question Comment by Phil December 2022
  • I received your credentials, which are working, but the FTP shows an empty catalog. Please, change this user catalog to the WP installation. Best regards
    in BeBuilder Keeps loading Comment by Phil December 2022
  • Hello, You need to create a new menu with for mobile display with this menu item and assign it to the hamburger menu. The menu can be set in the hamburger menu element options. https://forum.muffingroup.com/betheme/uploads/548/QRHTOTO1VIXN.png https…
    in Mobile menu icon menu Comment by Phil December 2022
  • Hi, Mobile view does not have the possibility to show the Mega Menu. You need to create a new menu with a submenu for mobile display and assign it to the hamburger menu. The menu can be set in the hamburger menu element options. https://forum.muffi…
    in Submenus on mobile? Comment by Phil December 2022
  • Hello, In the BeBuilder, you need to open the mobile view and decrease these element sizes. https://forum.muffingroup.com/betheme/uploads/449/TKHEIN36TZ00.png Best regards
    in Image button next to the text Comment by Phil December 2022
  • You have chosen to display these attributes in the widget options (your first screenshot). This sidebar is global for all products. You can create multiple sidebars for different product categories/tags with different attributes and widgets, but you…
    in Sidebar widget product attiributes not loading properly. Comment by Phil December 2022
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
    in Don´t show gallery images Comment by Phil December 2022
  • Sorry, but we didn't get any message from you yet. Please check your mail inbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Ensure you send all the required inf…
    in Dropdown on Responsive Menu Comment by Phil December 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in mobile menu animation Comment by Phil December 2022
  • Hi, With a custom product template, there is no option to put these elements in tabs. They are divided into BeBuilder elements in the product template. To have it displayed from your first screenshot, you need to disable the custom template and use …
    in Product page Comment by Phil December 2022
  • What you ask for requires file customization, which is not allowed in reference to the Item Support Policy http://themeforest.net/page/item_support_policy  So if you want to modify files and don't know how, you should contact your web developer. Ite…
    in Missing auto excerpt Comment by Phil December 2022
  • 1) Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this…
    in BeBuilder Keeps loading Comment by Phil December 2022
  • Hi, 1) I have passed it to the dev team, and we will fix it in future updates, but I cannot tell you the estimated time when it will be released. 2) To add this attribute, you would have to modify the files, but we do not provide help with such cust…
    in `aria-*` attributes Comment by Phil December 2022
  • Great to see that you manage to solve that. Best regards
    in Site hacked, restore BeTheme Options Comment by Phil December 2022
  • Mega Menu cannot be displayed on the mobile view. This is how we intended it to work. Best regards
    in Content and Slider missing Comment by Phil December 2022
  • You need to use this custom CSS code: .style-simple .ui-tabs .ui-tabs-nav li.ui-state-active::after{    background-color: #213705!important; } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Best regards
    in Underline Tab Comment by Phil December 2022
  • Sorry for the misunderstanding. Please, go to Betheme -> Theme options -> Colors -> Header, and change the Top Bar Left background. https://forum.muffingroup.com/betheme/uploads/181/YFJ8EBFU497J.png Best regards
    in Color Header Comment by Phil December 2022
  • Hey, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to th…
    in Save error Comment by Phil December 2022
  • Hi, The image is there, but only the top part of it is displayed. https://forum.muffingroup.com/betheme/uploads/299/UQYLRNAUEOCY.png https://forum.muffingroup.com/betheme/uploads/674/B830H3J1UH9B.png As you can see, when I added the background-size …
    in Subheader image not showing Comment by Phil December 2022
  • Hi, 1) The product template is global for all products, so if you put the buttons in the template, they will be the same buttons on all products. If you need to have different buttons for different products, you must put them in the product content.…
    in Betheme Editor , editing an previous template on a product (Woo Commerce) Comment by Phil December 2022
  • Hi, 1) Does the same thing happen when you open the Header template through Templates? https://forum.muffingroup.com/betheme/uploads/712/3NCBJ2Q4JU48.png 2) We build our pre-built websites with a free version of Elementor, which does not have the He…
    in BeBuilder Keeps loading Comment by Phil December 2022
  • The code you have in Betheme -> Theme options -> Custom CSS & JS -> JS is causing this issue. You should remove it or contact your web developer to correct it. Best regards
    in Testimonials Comment by Phil December 2022
  • Hi, Did you add these attributes to the filter widget? Please, check the following link: https://support.muffingroup.com/documentation/woocommerce/how-to-set-sidebar/ Best regards
    in Sidebar widget product attiributes not loading properly. Comment by Phil December 2022
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