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Phil

Phil

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Phil
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  • Hi, Please, go to Betheme -> Theme options -> Header & Subheader -> Header, and increase the height value. https://forum.muffingroup.com/betheme/uploads/289/V1QNCNGP1MAW.png Best regards
    in My headers aren't working properly Comment by Phil December 2022
  • You have a low max input vars value set on your server. https://forum.muffingroup.com/betheme/uploads/970/GYPOHDUNF1FE.png Please, contact your hosting provider to increase this value to at least 5000. Best regards
    in Changes doesnt work Comment by Phil December 2022
  • Hello, To move your sidebar above the content on mobile-only, you have to use the Custom JS code. Please, follow all of the steps written on this topic on our support center: https://support.muffingroup.com/how-to/how-to-display-sidebar-above-the-co…
    in How to move the "Product Filter" widget ABOVE "Shop Products" element? Comment by Phil December 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please ensure that the page is not under maintenance…
    in Attributes set, but not visible on the page Comment by Phil December 2022
  • Hi, There is the possibility that someone broke into your website. Evals are unsafe and should not be placed in the Custom JS, and you should remove them as soon as possible. Also, I suggest changing your passwords. Also, ensure that all your plugin…
    in Theme Reverted to "Default" from Pre-built Website Comment by Phil December 2022
  • 1) For the content built with the BeBuilder, you should use BePreview. https://forum.muffingroup.com/betheme/uploads/520/ZMOEN5C480L1.png 2) Please go to Settings -> Permalinks, and if you have the Permalink structure set to Plain, change it to a…
    in editing woocommerce single product Comment by Phil December 2022
  • Do you have Elementor active? If yes, do these warnings appear when you disable it? Best regards
    in BeBuilder breaks page Comment by Phil December 2022
  • Glad I could help. If you have any other questions or problems, feel free to ask. Best regards
    in Footer Templates bug with 1/6 columns Comment by Phil December 2022
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Also, ensure that you have the newest version of Betheme. Thanks
    in Prebuilt Sections not being inserted onto page Comment by Phil December 2022
  • Hi, Stars take their colors from Betheme -> Theme options -> Colors -> Content, from the Theme color. https://forum.muffingroup.com/betheme/uploads/759/FXOSNS3LGKD2.png Best regards
    in Change stars colors Comment by Phil December 2022
  • Most likely, it comes from one of the plugins like Slider Revolution. Under the following link, you can find how to use the local fonts for that plugin: https://www.sliderrevolution.com/faq/uses-your-own-fonts-with-slider-revolution-plugin/ Best re…
    in Local Fonts Error Comment by Phil December 2022
  • WP dashboard access works correctly, but the FTP is not. Please resend it, but ensure that the login credentials are correct. Remember to attach a link to this forum discussion. Thanks
    in Testimonials Comment by Phil December 2022
  • Please, check if the display is correct now. Best regards
    in Team photo should reach from the middle to the right edge on the PC Comment by Phil December 2022
  • Please, put them on some image hosting, and send this information privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a li…
    in Dropdown on Responsive Menu Comment by Phil December 2022
  • Hi, Please go to Settings -> Permalinks, and if you have the Permalink structure set to Plain, change it to any other. https://forum.muffingroup.com/betheme/uploads/025/JLCK7M7W4KZP.png If it is set to a structure other than Plain, resave this s…
    in Error 404 in the Templates Comment by Phil December 2022
  • There is a possibility that you have inactive templates. Please, go to Betheme -> Theme options -> Global -> Advanced, and ensure that templates are not unchecked. https://forum.muffingroup.com/betheme/uploads/982/V347EIBBB7WS.png If it is …
    in How to remove “Buy now” button? Comment by Phil December 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please ensure that the page is not under maintenance…
    in I can't see some element in my website Comment by Phil December 2022
  • You can add it via Elementor. There is no need to place it via BeBuilder. https://forum.muffingroup.com/betheme/uploads/851/CIT3TZHH4JF7.png Mixing two builders on one page is highly not recommended, and there is no option to put one block with BeBu…
    in Underline Tab Comment by Phil December 2022
  • The add to cart button takes its styles from Betheme -> Theme options -> Global -> Buttons. https://forum.muffingroup.com/betheme/uploads/367/H0ADMQ7UJ98K.png Best regards
    in Cart options for quick sales Comment by Phil December 2022
  • Hi, Do you mean the slider at the top of your website? Can you check if the same thing happens when you switch to another theme like Twenty Twenty? With another theme, you will have to put the slider in the Gutenberg content. Best regards
    in Transition Lag between last slider and first Comment by Phil December 2022
  • Hi, You should restore the field named betheme in table wp_options. It should have serialized table and look like this: https://forum.muffingroup.com/betheme/uploads/827/W2HNNQKE881E.png Best regards
    in Site hacked, restore BeTheme Options Comment by Phil December 2022
  • Hi, Your server is running out of memory. In this message, you can read that you have only 40MB avaiable. You should increase that. https://wordpress.stackexchange.com/questions/352882/fatal-error-allowed-memory-size-of-41943040-bytes-exhausted-trie…
    in E-ERROR in class-mfn-builder.php Comment by Phil December 2022
  • Your Betheme was not up-to-date, so I updated it. I deactivated plugins not required for that demo, and after these operations, the installation worked correctly. I also noticed that your server does not meet the requirements. To prevent possible pr…
    in Unable to install Demo Theme Comment by Phil December 2022
  • The code you placed in a column broke the layout. https://forum.muffingroup.com/betheme/uploads/531/3UEKJFZAE5I2.png There was a closed but unopened <div> tag. After correcting that, the layout displays properly. Best regards
    in Footer Templates bug with 1/6 columns Comment by Phil December 2022
  • Hi, Betheme does not remove anything by itself. Can you describe the steps you proceeded with in more detail, please? Do you have a backup of your website? If not, I suggest contacting your hosting provider and asking if they have any. Best regards
    in Content has disappeared Comment by Phil December 2022
  • Empty spaces in the CSS code caused it was not working. I have removed them, and now the CSS works correctly. Best regards
    in product list prices Comment by Phil December 2022
  • Please, try to migrate your website with the Duplicator plugin. https://wordpress.org/plugins/duplicator/ We used this tool many times and never had problems with it. Best regards
    in vassilis_stavropoulos Comment by Phil December 2022
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and I will check what I can suggest you. Notice! Please attach a link to this forum discussion.…
    in Team photo should reach from the middle to the right edge on the PC Comment by Phil December 2022
  • Hi, Please go to Settings -> Permalinks, and if you have the Permalink structure set to Plain, change it to any other. https://forum.muffingroup.com/betheme/uploads/025/JLCK7M7W4KZP.png If it is set to a structure other than Plain, resave this s…
    in When trying to edit footer template error pops out. Comment by Phil December 2022
  • The fonts are downloaded to your server, and everything seems to work fine now. Please, check that. Best regards
    in Local Fonts Error Comment by Phil December 2022
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