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Phil

Phil

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Phil
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  • I received your dashboard access. You have a low max input vars value set on your server. https://forum.muffingroup.com/betheme/uploads/638/PSJEB18ZH4JI.png Please, contact your hosting provider to increase this value to at least 5000. Thanks
    in When I click on save, it does not save correctly and displays the edited content. Comment by Phil November 2022
  • Please use the condition Include -> Entire site. Thanks
    in Widget in the footer too narrow Comment by Phil November 2022
  • Hi, Do you have the newest version of Betheme installed? Did you have only the required plugins active while demo import? Did you try importing this demo again? Best regards
    in Missing templates Comment by Phil November 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in the minicart number font is white where can i find this color? Comment by Phil November 2022
  • Sorry, but we didn't get any private messages from you yet. Please check your mail inbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Be sure that you sent all o…
    in Custom header, transparent with hamburger menu to full screen overlay Comment by Phil November 2022
  • Please, go to Betheme -> Theme options -> Responsive -> General, and activate the Off-canvas Mobile sidebar. https://forum.muffingroup.com/betheme/uploads/750/14LDNDZZPCV4.png Best regards
    in Filters Comment by Phil November 2022
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussio…
    in Lost all customization Comment by Phil November 2022
  • Hi, I suggest using the Header Builder for that. Please, see the following video tutorial: https://support.muffingroup.com/video-tutorials/header-builder-2-0/ Thanks
    in Sticky Header Comment by Phil November 2022
  • Hi, You can achieve that by writing a custom CSS code, and placing it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Do you need help with writing such code? Best regards
    in space between icon and menu item Comment by Phil November 2022
  • Hi, Sorry, but we provide this forum in English only. Rewrite your message in English, please. Thanks
    in BROWSE OTHER PRODUCTS Comment by Phil November 2022
  • Hello, Do you have the newest version of Betheme? If not, please, update it. Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
    in Betheme editor not working properly Comment by Phil November 2022
  • Hi, All of the themes on the Envato market are under the same license. Details: https://themeforest.net/licenses/standard You can use one license per end product to use any pre-built website you desire or mix them, but you cannot use the theme licen…
    in License registration Comment by Phil November 2022
  • I wanted to know which screenshot is correct. Mine or yours? I do not know how your website looked before. Do you have any screenshots saved? Do you have a backup of your website? Best regards
    in Lost all customization Comment by Phil November 2022
  • 1) There is also a setting for that for mobile display. It can be found in Betheme -> Theme options -> Responsive -> Header. https://forum.muffingroup.com/betheme/uploads/484/X83E356YJHZV.png 2) If you disable the Subheader, this image will…
    in I chose a fixed navigation bar, but part of my product page will be covered, how to solve it？ Comment by Phil November 2022
  • Hi, You can set that in Betheme -> Theme options -> Global -> Sliders. https://forum.muffingroup.com/betheme/uploads/620/K624Y6J1MPTA.png Best regards
    in slider automatically Comment by Phil November 2022
  • Hello, There is no option to achieve that at the moment, unfortunately. However, we are currently working to add such a feature. Best regards
    in Add advanced custom fields and page title Comment by Phil November 2022
  • Hi, This would require writing a custom CSS code. Do you want me to help to write it? Best regards
    in Mobile menu font size Comment by Phil November 2022
  • 1) What you show on the screenshot is a side slide from the hamburger menu. The menu there can be set in the hamburger menu element options. https://forum.muffingroup.com/betheme/uploads/978/SSSOCW7GUU3F.png 2) and secondary menu in my footer (Use …
    in Content and Slider missing Comment by Phil November 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Pre-build theme setting is all gone Comment by Phil November 2022
  • Hi, Please, put it in the Classes field instead, and check if it works then. https://forum.muffingroup.com/betheme/uploads/710/KZ500HHRBH8S.png Thanks
    in Lightbox pop up Comment by Phil November 2022
  • Hi @Henry_F, Do you have the newest version of Betheme? If not, please, update it, and check if the problem persists. If yes, please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http:/…
    in Pre-built website does not complete installation Comment by Phil November 2022
  • Hi, Where did you send the dashboard? Through the contact form at http://themeforest.net/user/muffingroup#contact? Did you get any message back from us? Best regards
    in When I click on save, it does not save correctly and displays the edited content. Comment by Phil November 2022
  • Sorry, but you did not attach screenshots showing your problem, so I am not sure what should I check. Can you send them, please? Thanks
    in Changes doesnt work Comment by Phil November 2022
  • Hi, If the newest version is not available yet, please wait for it. The plugins you buy with the theme are not premium plugins. If you want instant updates, you have to purchase the plugins separately. Thanks
    in Not able to update Slider Revolution Comment by Phil November 2022
  • This one is working correctly. You have deprecated padding settings which affect all resolutions. https://forum.muffingroup.com/betheme/uploads/947/EZ9TAZ74R1C6.png https://support.muffingroup.com/faq/what-deprecated-in-the-bebuilder-means/ You need…
    in Issue with adjusting paddings in mobile version Comment by Phil November 2022
  • Hi, Please go to Settings -> Permalinks, and if you have the Permalink structure set to Plain, change it to any other. https://forum.muffingroup.com/betheme/uploads/387/V2ZKA493CWDD.png If it is set to the other structure than Plain, resave this…
    in Single Product Page template delivering 404 message Comment by Phil November 2022
  • Hi, I have checked your website on iPhone 12, and the display is correct. https://forum.muffingroup.com/betheme/uploads/017/FASWTTABB0WL.png Are there any steps to reproduce it, or does it happens on a particular device? Best regards
    in Footer not displaying properly on mobile Comment by Phil November 2022
  • We found the root cause and it will be fixed in the update, which should be released today. I tried to log into your website to fix it, but I get this: https://forum.muffingroup.com/betheme/uploads/446/X3E3ZL86JSXN.png If you do not need this fix at…
    in Issue with Blog Live Filtering after update Comment by Phil November 2022
  • Hi, I have never seen the website you have seen, and it is not ours, so I am not sure what you refer to. In Betheme -> Pre-built websites you can see a list of all available pre-built websites, and you can use the search option there. https://for…
    in Be Realestate Comment by Phil November 2022
  • This option is at the top of the settings. https://forum.muffingroup.com/betheme/uploads/063/R09NMZZ3VAQP.png You do not have it? Best regards
    in Classic Builder Not Accessible Comment by Phil November 2022
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