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Phil

Phil

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Phil
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  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Footer not updating on website Comment by Phil November 2022
  • Hello, 1) It seems that WooCommerce does not have this word translated into your language. You will have to modify WooCommerce files to change that, or use a plugin for translations. 2) It can be changed in Betheme -> Theme options -> Translat…
    in Change a text in the cart Comment by Phil November 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in BeBuilder breaks page Comment by Phil November 2022
  • Hey, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to thi…
    in Single page import option doesn't work Comment by Phil November 2022
  • 1) To hide the thumbnails, you can use the following CSS code: .offer_thumb .slider_pagination{    display: none; } Please put it in Page options -> Custom CSS field. https://forum.muffingroup.com/betheme/uploads/227/8R250W3B3LHK.png 2) Set the S…
    in Betheme Setup Comment by Phil November 2022
  • Hi, Can you describe in more detail what you want to achieve? I can see that the CSS code you mentioned is working correctly. https://forum.muffingroup.com/betheme/uploads/291/EPUPAGZ0CF2B.png https://forum.muffingroup.com/betheme/uploads/055/X4W2CP…
    in Double images on product gallery Comment by Phil November 2022
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
    in Shop page products list Comment by Phil November 2022
  • Hello, Please share with us your PHPINFO file. It's really necessary right now. If you do not know how to do it, please check this topic: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Thanks
    in Error adding new elements Comment by Phil November 2022
  • Ok, then I am waiting for your response. Best regards
    in Every section I had is converted to Global Section Comment by Phil November 2022
  • Hi, You need to use the Header Builder and set the Hide/Show Under the option for the menu and hamburger menu. https://support.muffingroup.com/video-tutorials/header-builder-2-0/ https://forum.muffingroup.com/betheme/uploads/267/0OTTCUFNA47R.png Bes…
    in Breakpoint ABOVE 1240? Comment by Phil November 2022
  • The mobile version of your Header differs from the desktop one. https://forum.muffingroup.com/betheme/uploads/592/P8K99150VY8P.png On the screenshot on the right side you can see the Desktop version, and on the left the mobile. You need to edit your…
    in whatsapp not opening on iphone Comment by Phil November 2022
  • Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum disc…
    in Mobile Menu Not Working Comment by Phil November 2022
  • Hi, On what browser are you testing? I have checked that on Firefox and Chrome, and the logo does not break at all. https://forum.muffingroup.com/betheme/uploads/080/TZ3NBFN5E7AT.png Best regards
    in Logo breaks after loading Comment by Phil November 2022
  • Hi, You can create these pages manually, and set up them in the WooCommerce settings. https://forum.muffingroup.com/betheme/uploads/543/J02XMU26O6IB.png https://forum.muffingroup.com/betheme/uploads/685/RNGMO69CIPRB.png https://woocommerce.com/docum…
    in profile dasboard (orders, adress, account settings) didn't came with prebuild website Comment by Phil November 2022
  • Hi, So everything works correctly when you activate Slider Revolution again? Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check w…
    in I disabled the slider revolution in the page settings. After that the whole styling is wrong Comment by Phil November 2022
  • We have fixed it on your website, please, check that. Thanks
    in Live Builder not working Comment by Phil November 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in whatsapp not opening on iphone Comment by Phil November 2022
  • Ok, I can see that there was .de missing in the username. I have checked your website, and everything seems to work fine. https://forum.muffingroup.com/betheme/uploads/678/5ES2XUZT92TV.png If you meant that BeBuilder Blocks were missing, we have add…
    in site options away :-)) Comment by Phil November 2022
  • What you can try to do to have Wordfence active is to open the browser console while editing the page with BeBuilder, and when the error 403 appears, add it to the white list. https://forum.muffingroup.com/betheme/uploads/737/B0HBXWJH7IXA.png Best r…
    in An error occured. Please refresh the Bebuilder Comment by Phil November 2022
  • Hello, Please share with us your PHPINFO file. It's really necessary right now. If you do not know how to do it, please check this topic: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Thanks
    in Sections disappearing Comment by Phil November 2022
  • Can I help you with anything else? Best regards
    in Menu background for subpage Comment by Phil November 2022
  • So everything is fine now? Is there anything else I could help you with? Best regards
    in Betheme Setup Comment by Phil November 2022
  • Hi @WillySong, Please, put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Best regards
    in Optimising dropdowns (mobile) Comment by Phil November 2022
  • Hi, I have checked your website, and it show the "Annual Christmas Tree Lighting & Winter Celebration". https://forum.muffingroup.com/betheme/uploads/834/4CLVXTDIHXDN.png Did you handle it? Best regards
    in Page titles do not match the title given to the page Comment by Phil November 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Conflict with Woocommerce composite product plugin Comment by Phil November 2022
  • You can use the span tag inside another tag with an inline style to set smaller font. Like this: https://forum.muffingroup.com/betheme/uploads/872/9H3WXOVC10P5.png <h2>NORMAL TEXT <span style="font-size:20px;">SMALLER</span&…
    in Question Comment by Phil November 2022
  • https://forum.muffingroup.com/betheme/discussion/comment/224598#Comment_224598 Yes, it is because of the option to disable the button. To have this hook you can set it to show the button, and later hide it with the custom CSS. Thanks to that the hoo…
    in 'woocommerce_after_single_product' Hook missing on Single product Page Builder Comment by Phil November 2022
  • Is not that what you wanted to achieve? https://forum.muffingroup.com/betheme/uploads/883/VWEP5NUMSQH3.png How do you want it to look? Best regards
    in Menu background for subpage Comment by Phil November 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Prebuild website (product2) the header doesn't show correctly Comment by Phil November 2022
  • You are using a Blog element that has its own settings. https://forum.muffingroup.com/betheme/uploads/863/CCVHST5R4JCC.png https://forum.muffingroup.com/betheme/uploads/445/U5BH3N2KG3HG.png The options from theme options are the blog page that you s…
    in Blog pages Comment by Phil November 2022
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