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Phil

Phil

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Phil
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  • The user icon also appears on Chrome for me. https://forum.muffingroup.com/betheme/uploads/461/AG1CLEBCNE3H.png Also, I do not see that icon on the mobile version, and the menu opens without any problems. https://forum.muffingroup.com/betheme/upload…
    in User Profile Box In Header Menu Comment by Phil November 2022
  • Hi, You have an empty Subheader that appears behind the Header. https://forum.muffingroup.com/betheme/uploads/880/1BSO89ANGTN8.png It can be disabled in Betheme -> Theme options -> Header & Subheader -> Subheader. https://forum.muffingr…
    in strange menu in a page Comment by Phil November 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in How can I change the contact form 7 warning box when field is not filled Comment by Phil November 2022
  • Hi, In the Icon Box Style tab under the Container, please, add some padding. https://forum.muffingroup.com/betheme/uploads/215/1F8B1KSHU5UF.png Thanks
    in How to make image zoom effect not crop the image Comment by Phil November 2022
  • If you have a shortcode of this widget, you can put it in the Column Text element. https://forum.muffingroup.com/betheme/uploads/370/RU4KFIQCBF3I.png Best regards
    in mailchimp widget Comment by Phil November 2022
  • I have imported the Header to your website. Best regards
    in Pre Build Theme Comment by Phil November 2022
  • Hi, This is pagination. It will appear when you have options Load More and Infinite Load disabled in Betheme -> Theme options -> Blog & Portfolio -> Blog. https://forum.muffingroup.com/betheme/uploads/101/HPECNJBJ8A90.png The option to …
    in Blog pages Comment by Phil November 2022
  • Hello! If you are having issues with deregistering your license key, want to manage your license key, see which license is registered for which domain, or most importantly, want to deregister a website that has been removed without deregistering it …
    in how to know which license is fow which domain Comment by Phil November 2022
  • Do you have the newest version of Betheme installed? If not, please, update it. I tried to reproduce this issue in my environment, but I could not. Best regards
    in Add content to slider Comment by Phil November 2022
  • Hi, I contacted the person who manages private messages, and he said that he answered you. Please, check your mailbox. Best regards
    in Problem purcase code Comment by Phil November 2022
  • Hey, This message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-thi…
    in It won't let me add pre-built sections Comment by Phil November 2022
  • It was fixed in 26.6.3, but the newest version is 26.6.4. https://forum.muffingroup.com/betheme/uploads/159/E7YEUQCQ2I1Q.png Best regards
    in Security Issue Comment by Phil November 2022
  • We received your email, and we are checking what might be the reason. Best regards
    in no home page Comment by Phil November 2022
  • We released an update, and now it will work correctly. Best regards
    in BeTheme in Network pre-build demo not importing Comment by Phil November 2022
  • Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum disc…
    in Lots of issues with Theme - help with updates Comment by Phil November 2022
  • Please, head to this topic: https://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#latest There you will find instructions and a link to our license tool. Deregister your license key if it is…
    in Receiving critical error after we upgraded the theme Comment by Phil November 2022
  • Hi, Sorry, but what you ask for requires file customization which in reference to the Item Support Policy is not allowed. http://themeforest.net/page/item_support_policy So if you want to modify files and don't know how, you should contact your web …
    in Change default image on the shop page Comment by Phil November 2022
  • Hi, To do this, please, use the Header Builder. https://support.muffingroup.com/video-tutorials/header-builder-2-0/ Thanks
    in Personnalize the style of the sticky header Comment by Phil November 2022
  • Hi, What version of PHP, WP, and Betheme do you have? Please, try to disable all of the plugins, to see if none of them interfere with it. Moreover, if you are using a child theme, switch to parent, and recheck it. Thanks
    in Why my build builder keep loading content Comment by Phil November 2022
  • This setting is global, so you do not have to set it for every page separately. Best regards
    in What is the purpose of "special fields" under page SEO Comment by Phil November 2022
  • Hi, You would have to use the same heading for desktop and mobile. There is no other option to prevent that. However, if you need to have a different size of the heading for desktop and mobile, you can set that in the Style tab of the Heading elemen…
    in Crawl & H1 Comment by Phil November 2022
  • Sorry, I just noticed that you are using the Header made with the Header Builder. Please, edit this template, and in the Header Options set the Body offset for header to Yes. https://forum.muffingroup.com/betheme/uploads/380/ZEBGEV1M8GXK.png Thanks
    in My Account Page Comment by Phil November 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in How to change the Stay In Touch Section Comment by Phil November 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in center the header and reduce the width of the background Comment by Phil November 2022
  • We had to update a plugin for single page import on that pre-built website. Please, try to use this feature again. https://forum.muffingroup.com/betheme/uploads/991/PL24V0R5MZU1.png But this section has an Offer slider, and the single page import do…
    in Content and Slider missing Comment by Phil November 2022
  • Hi, The social icons will appear in the footer when you put links to your socials in Betheme -> Theme options -> Social. https://forum.muffingroup.com/betheme/uploads/542/GCIP85CB1AS9.png If you want to show them at the top of your website, yo…
    in How do you add social media icons to website Comment by Phil November 2022
  • Custom CSS can be placed in Betheme -> Theme options -> Custom CSS & JS -> CSS. You can try the following one: #Side_slide #menu ul li.submenu .menu-toggle::after{    font-size: 30px; } But if it will not work, you will have to write it…
    in enlarge Toggle submenu Comment by Phil November 2022
  • It should not occur again. But if it will happen, or you will notice any other issue/bug, please, let me know as soon as possible. Thanks
    in I can't install the template plugins Comment by Phil November 2022
  • Hi, They are set in the deprecated options. On the following link you can find where to find these settings: https://support.muffingroup.com/faq/what-deprecated-in-the-bebuilder-means/ Best regards
    in How do I change these background images Comment by Phil November 2022
  • There is 520px bottom padding assigned to a section. https://forum.muffingroup.com/betheme/uploads/219/CP9E6YYG7CGY.png It is set in the deprecated options. On the following link you can find where to find this setting: https://support.muffingroup.c…
    in How do you reduce space at the top and bottom of each element and each wrap Comment by Phil November 2022
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