Phil
Phil
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- Phil
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It does not look at all to me when I open your website. Did you bring back the modified be.css file? There is a possibility that your website changes the URL from http to https, which is incorrect, generates a mixed content error, and styles are not…
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Hello, Please, check the following video tutorial to handle this problem: https://support.muffingroup.com/video-tutorials/wordpress-6-1-update-issue/ Thanks
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Hello, It is placed in the All files & documentation package. Please, check the following link about it: https://support.muffingroup.com/documentation/installation-updates/#child-theme Best regards
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While editing your product open click on the button edit with BeBuilder. https://forum.muffingroup.com/betheme/uploads/842/28FOC80PDA3H.png https://forum.muffingroup.com/betheme/uploads/835/TX94YMCAK2P2.png Best regards
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You should install the package downloaded from Envato. You will not lose any changes because all settings/options/data are stored in a database and not files. Best regards
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Hi, Sorry, but the link you sent is not working. https://forum.muffingroup.com/betheme/uploads/839/WPI1480V3HEX.png Are you sure that you attached the correct link? Are you using BeBuilder or BeBuilder Blocks? Best regards
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Hi, Great to hear that it is solved for you. Please let me know if you have any other questions. Best regards
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Great to hear that you found the solution, and thanks for posting how you resolved it. This might be helpful for others. If you have any other questions or problems, feel free to ask. Best regards
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Please, go to Betheme -> Theme options -> Global -> Sliders, and set there the slide change time. https://forum.muffingroup.com/betheme/uploads/807/MWO5L3U3LQWU.png Thanks
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Hello, Function wp_enqueue_code_editor() is a WordPress one. https://developer.wordpress.org/reference/functions/wp_enqueue_code_editor/ If it is missing that means there is something incorrect with your WP installation. I suggest reinstalling WP fo…
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I can see that you do not have a registered license key on that website. Please, register it, so I will be able to check the root cause properly. Thanks
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I tried to put a new package on your website through the WP upload, but it showed a "The link you followed has expired" message. I checked your server settings with the PHPINFO file, and they are too low. Please, see the following article:…
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Your slider was misconfigured. You had the Fixed on Top option enabled. After I disabled it, the slider showed up. https://forum.muffingroup.com/betheme/uploads/110/9VVTGZ9RG45J.png Best regards
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Hi, What you ask for requires file customization which in reference to the Item Support Policy is not allowed. http://themeforest.net/page/item_support_policy So if you want to modify files and don't know how, you should contact your web developer. …
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Hi, The move-up option from the Theme options refers to the option that became deprecated. However, I can see that you used a negative margin from the Advanced options of the section. Now you need to open the mobile view of this page and set the mob…
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We will take a look at it. I will inform you as soon as we find out how to correct that. Best regards
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Please, do not share login credentials publicly on the forum. Instead, hen they are needed, I will ask you to send a private message. However, I have checked your website. 1) The logo shows correctly in chrome with the newest version (107.0.5304.107…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Sorry, but we didn't get any message from you yet. Please check your mail inbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Be sure that you sent all of the req…
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Hi, 1) Please, put the following CSS code in Betheme -> Theme options -> Custom CSS & JS -> CSS. @media only screen and (max-width: 1240px){ #Top_bar #menu ul li.submenu .menu-toggle::after{ display: none!important; …
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I understood that it is not working on your live site either. In that case, I am afraid that my help will be limited, as it is on your local host. Please open the browser console and check if you have any errors there. What you can also try is to us…
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Please also use this code: .woocommerce .products .product .desc .mfn-woo-product-title{ min-height: 120px; } Thanks
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Hello, There is no option to set it globally for all posts, and it needs to be set up for each of them. If you would like to see this feature in future updates, please, let us know on the following topic: https://forum.muffingroup.com/betheme/discus…
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Hello, I can see that you do not have the newest version of Betheme. Please update it to the newest version, and check if the problem persists. If this will not help please send us the WordPress dashboard and FTP access privately thru the contact fo…
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Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this for…
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1) So I am waiting for your response then. ? 2) I have checked both BeBuilder Blocks, and BeBuilder, and they do not create additional preview pages, but update the one you have open. Please, update Betheme to the newest version to check that there.…
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Glad to see that you found the root cause. If you have any other questions or problems, feel free to ask. Thanks
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Hi, Can you attach a screenshot showing what you refer to, please? I do not know what white line you refer to. Best regards
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Hello, Please, check the following article: https://support.muffingroup.com/faq/bebuilder-content-different-from-frontend-missing-styles/ There you will find out how to handle it. Best regards
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Please send us the WordPress dashboard and FTP access to the live site privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a…