Phil
Phil
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- Phil
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We changed an action that adds pages for BeCustom edit in its files. Hence I suggest not uninstalling this plugin because you will lose these changes. We are investigating why this happens, and when we find the root cause, the fix will be included i…
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Hi, I can see that you are using the Header Builder. There is an item that you can add to have a hamburger menu. https://forum.muffingroup.com/betheme/uploads/333/SL6STHDYCEAA.png https://support.muffingroup.com/video-tutorials/header-builder-2-0/ T…
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Hello, The Full Width option can be enabled in the Advanced section settings under the dimensions tab. https://forum.muffingroup.com/betheme/uploads/664/NABU9HHOVUX1.png Best regards
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Hey, This message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-thi…
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Please send screenshots showing what is incorrect and what it should look like, so I will know what I am supposed to check. Best regards
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Hello, Please, check the following video tutorial on how to handle it: https://support.muffingroup.com/video-tutorials/wordpress-6-1-update-issue/ Thanks
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Hello, None of the links you have sent are not working. Can you send the correct ones, please? Thanks
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Hello, It is placed in the shop template and can be edited/removed there. Please, check the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-create-custom-template-for-the-shop/ Best regards
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Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this for…
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Hello, Please, go to Betheme -> Theme options -> Header & Subheader -> Header, and change the Header height to zero. https://forum.muffingroup.com/betheme/uploads/757/26UOITDI9WQI.png Thanks
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Hello, We hold on releasing the WPBakery update because the newest version of it has many bugs reported, and they did not release an update fixing them yet. https://forum.muffingroup.com/betheme/uploads/110/602F68E232D2.png https://codecanyon.net/it…
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We turned off the DivideBuy plugin, edited the template, updated it, and it assigned to the whole website. Best regards
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The new ones you have sent are not working either. Before sending them did you ensure that they are correct in some FTP clients like FileZilla or TotalCommander? Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, This would require writing a custom CSS code. I can help you with that, but I will need a link to your website. Best regards
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Understandable. If you have any other questions or problems, feel free to ask. Best regards
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Hello, Can you disable the preloader on your website, please? I need to investigate what is happening on the page load, and it covers the whole website content. Best regards
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This is how we intended the builder to look. It should display the closest view of the page without the need of generating a preview. You can leave your suggestion of changing it under the following topic: https://forum.muffingroup.com/betheme/discu…
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Hello, Please, check the following video tutorial to handle this problem: https://support.muffingroup.com/video-tutorials/wordpress-6-1-update-issue/ Thanks
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Great to hear that. If you have any other questions or problems, feel free to ask. Best regards
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Hi, Please, try to use the following CSS code: .woocommerce .products .product .mfn-li-product-row-title{ min-height: 70px; } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Thanks
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Please, check the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-create-a-simple-slider/ Thanks
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You have a custom CSS that overwrites it. https://forum.muffingroup.com/betheme/uploads/491/CDLYUNXIY5MX.png You will find it in Appearance -> Customize -> Additional CSS. Thanks
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Hello, Sorry, but I do not understand. Can you explain that in more detail, please? Thanks
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If you have the Column text editor set to Code in the Builder settings, then you can use the table generator in the Column text element. https://forum.muffingroup.com/betheme/uploads/896/KA0H9J9E5TWV.png https://forum.muffingroup.com/betheme/upload…
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Please send us WordPress dashboard access to the website where you want to get the footer, and to the website where you want to insert it privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact …
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Hi, Great to hear that it is solved. If you have any other questions or problems, feel free to ask. Best regards
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Hello, Do you have a shop page assigned in WooCommerce -> Settings -> Products? https://forum.muffingroup.com/betheme/uploads/120/BDW75UFOXO6N.png Are you using a shop template? Please, attach a link to your website. Thanks
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After further investigation, we found out that WordPress action for .po/.mo was executed around 20 times, while it should only once. We have corrected it, and you can check it. However, did you use any plugins for translations? Best regards
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No problem, glad I could help. And I removed the message with the link to your website. Best regards