Phil
Phil
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- Phil
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There is a new version available. Can we, or can you update it on your website, and check if this problem persists? Best regards
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We released an update, which I installed on your website, and the import is working correctly now. Please, check your website. Thanks
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Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
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Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. If this will not help, please, download a fresh copy of Betheme from ThemeForest…
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I do not know what changes you made in the child theme, and we do not provide help with file customization. You should contact your web developer in that case. Best regards
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Hi, Please, check the following article to handle this problem: https://support.muffingroup.com/faq/bebuilder-content-different-from-frontend-missing-styles/ Thanks
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Today we will release an update fixing this. Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Please, contact your hosting provider and ask if you do not have any caching tool enabled on your server, or for this domain. If you have any, disable it, and check if the same thing happens. Thanks
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Hello, There is no option to change that. The icons there are pre-defined. Best regards
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Did you disable the secondary image on hover? I do not see what you showed on your screenshots. If you turned it off, please, enable it again. Thanks
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Please, use the following CSS code: @media only screen and (min-width: 960px){ .logged-in #mfn-header-template .mfn-header-account-link .desc-wrapper{ display: none; } .logged-in #mfn-header-template .mfn-header-account-link .icon-wrapper:af…
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Today we plan to release an update in which you will be able to turn off the BeBuilder Blocks in the Theme options. When it will be out, please, update the Betheme, and it should be by default hidden. If not, please, go to Betheme -> Theme option…
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Hi, Please, check the following article: https://support.muffingroup.com/faq/bebuilder-content-different-from-frontend-missing-styles/ There you will find out how to handle it. Thanks
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Hello, Sorry, but I do not understand. Can you explain that greater, please? Thanks
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The FTP credentials you have sent are not working. https://forum.muffingroup.com/betheme/uploads/990/YMGLT816W1GW.png Please resend them, and ensure that they are correct. Thanks
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Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
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Can you send me login credentials to your main domain, please? Thanks
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Hello, 1) It can be achieved by activating the sticky wrap. Please, check the following video tutorial at time 2:01: https://support.muffingroup.com/video-tutorials/how-to-create-custom-template-for-the-single-product/ 2) There is only option to tur…
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Did you copy the content from the Export field, and pasted it to Import on another website? https://forum.muffingroup.com/betheme/uploads/205/I33Z3JO7M1FP.png https://forum.muffingroup.com/betheme/uploads/976/DLXY6SZV8T0M.png Best regards
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We need to check that on your website. Please send us WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact. Notice! Please attach a link to this forum discu…
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Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this for…
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Hello, I have passed this to the dev team, and we will take a closer look into that. Best regards
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Hi, 1) There is too much top margin set for the first section. https://forum.muffingroup.com/betheme/uploads/208/OSIM0VFLD8AZ.png You should decrease this margin. https://forum.muffingroup.com/betheme/uploads/486/00S4J2QH4OY4.png 2) There is a CSS f…
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It is impossible to do that, but we are currently working on adding such a feature. However, I cannot tell you the estimated time when it will be out. Best regards
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Please send this information privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussion. Thanks
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Hello, Please, go to Betheme -> Theme options -> Global -> Navigation & share, and uncheck the Sticky arrows option. https://forum.muffingroup.com/betheme/uploads/254/5IUU74K0JVY9.png Thanks
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Hello, The menu link color can be changed in Betheme -> Theme options -> Colors -> Menu. https://forum.muffingroup.com/betheme/uploads/872/DXYQWSBU8EVA.png Thanks
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Hey, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to thi…
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Hello, The Copyright text takes its styling from Betheme -> Theme options -> Fonts -> Family from what you choose in Content, and its color from Betheme -> Theme options -> Colors -> Footer. https://forum.muffingroup.com/betheme/u…