Phil
Phil
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- Phil
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hello, If you want to contact us privately, please, do it through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact. Thanks
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Hey, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to thi…
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The second discussion is also yours, so I do not know what you refer to. Best regards
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Sorry, I sent you the wrong one. Please, check this: https://support.muffingroup.com/faq/bebuilder-content-different-from-frontend-missing-styles/ Best regards
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Hello! If you are having issues with deregistering your license key, want to manage your license key, or most importantly, you want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffi…
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1) Please, go to Betheme -> Theme options -> Responsive -> Header, and change the header height to zero. https://forum.muffingroup.com/betheme/uploads/025/VKVZQSXCEVXO.png 2) I do not know what black background you refer to. Do you mean the…
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You need to use the responsive options. So if you want to hide the menu on a tablet, uncheck it in Advanced -> Responsive. https://forum.muffingroup.com/betheme/uploads/853/3G7218LHC2LJ.png Then you have to do the same thing with the Menu Burger …
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Hello, I have removed your login credentials from your post. Do you want me to remove this discussion completely? Did you handle your problems? Best regards
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I can see that you are using the Slider Revolution, and it is using the same font family as you mentioned in your first message. https://forum.muffingroup.com/betheme/uploads/969/Y3LN4MUI3WYV.png Did you change the font from there to load from your …
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You can add the language switcher directly to the menu in Appearance -> Menus. https://forum.muffingroup.com/betheme/uploads/231/OUSVZ8BORILX.png Best regards
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Please, use the following CSS code: .testimonials_slider .slider_images:before{ background-color: #213705!important; } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Thanks
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Today we will release an update to fix it. Please, wait for it, update your betheme, and you will be able to import Betheme again. Best regards
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Do you have any caching plugin in your WP or caching tool on your server enabled? If yes, disable them, refresh your browser cache, and check if it still appears. If it will not help, please, attach a link to your website, so I will take a closer lo…
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Hello, Please, check the following article: https://support.muffingroup.com/faq/bebuilder-content-different-from-frontend-missing-styles/ There you will find out how to handle this problem. Best regards
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1) Can you temporarily remove the be.css file or change to the parent theme, and send screenshots showing which colors are not working correctly, and how they should look, please? 2) The missing icons are because of the CORS library, which hasn’t be…
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Did you copy and paste the file I mentioned here?: https://forum.muffingroup.com/betheme/discussion/comment/223593#Comment_223593 Best regards
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We use this function in BeCustom, and while testing, when commented out for each tab from the BeCustom, the page load increased by 10-15s, while the content for these tabs is small (~4KB for each file). Your server has something to this function, bu…
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Hello, Please, open the Portfolio options, and change the Template to Builder. https://forum.muffingroup.com/betheme/uploads/631/N4X4XXH7HFAO.png Thanks
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Hi, Sorry, but we did not test this plugin with the theme. Our policy states that we do not support third-party plugins or custom codes, so I cannot tell and guarantee that it will work with our theme. Also, we cannot recommend any plugins other tha…
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Can you attach screenshots showing that? They would help me to know what places to check and how they should look. Best best regards
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Hello, Today we will release an update to fix it. Please, wait for it, update your betheme, and you will be able to import Betheme again. Best regards
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Hello, Today we will release an update to fix it. Please, wait for it, update your betheme, and you will be able to import Betheme again. Best regards
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Hello, Today we will release an update to fix it. Please, wait for it, update your betheme, and you will be able to import Betheme again. Best regards
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I will answer you there then. Best regards
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Open the Builder settings, change the Column text editor into Code, and refresh the builder. https://forum.muffingroup.com/betheme/uploads/789/P81Q83U4I2AL.png If it is already selected, skip this step. When you do it, put the code you have into the…
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We have fixed that on your website. This fix will be also included in the upcoming update. Best regards
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Your server has a problem with the function inlcude_once, which is used in the BeCustom and is a standard PHP function. We have tested it on your environment and in a couple of other hostings, and it does not happen anywhere. Also, lately, I did not…
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Hello, Please, check the following video tutorial: https://support.muffingroup.com/video-tutorials/wordpress-6-1-update-issue/ There you will find out how to handle this problem. Thanks
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Hello, You can create such a template in the product content with the BeBuilder, using the Column element, and HTML table. https://forum.muffingroup.com/betheme/uploads/820/MAHI1YW5O6K5.png https://www.w3schools.com/html/html_tables.asp Best regards