Phil
Phil
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- Phil
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Comments
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Please edit your header template, and in the Header Options set the Body offset for header to Yes. https://forum.muffingroup.com/betheme/uploads/733/4XPOYKKDJ2KA.png Thanks
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Hello, Please install the Classic Widgets plugins, and check if the problem persists. You can also check if the same thing happens with another theme like Twenty Twenty. Thanks
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I think that reorganizing it now would lead to confusion among people who uses Betheme for years. Also in my opinion options are rather well organized, but I understand that it might be kind of hard to know where to find a particular option for fres…
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Hello, Are you using a header created with the Header Builder? These features work only with the header template and do not work with standard headers from the theme options. https://support.muffingroup.com/video-tutorials/header-builder-2-0/ Best …
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Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussio…
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Yes, with the newest version of Betheme, you will occur no problems with logging into the WP dashboard. Best regards
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As you can see that there is an option to add an ID to the button, but GTM does not recognize it. However, I will pass this information on to the dev team, and we will check that. Best regards
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@Glahachan, We have fixed that, and I imported that demo on your website. Please check that. Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hello, It is placed as the Subheader background. Please, go to Betheme -> Theme options -> Header & Subheader -> Subheader, and there you will find to change this background. https://forum.muffingroup.com/betheme/uploads/336/6UPY5PZPD4N…
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The root cause is one of the SiteGround plugins. I have created a new category, and I was able to edit and update it until these plugins were disabled. https://forum.muffingroup.com/betheme/uploads/016/D7NOGZBW3PAE.png Best regards
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Unfortunately, there is no other option to add an ID there. If you would like to see this feature in future updates, please, let us know on the following topic: https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-updates…
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Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, ensure that you do not have any caching tools enabled on your server. If there is any, disable it, and recheck if this still happens. Thanks
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Sorry, but we didn't get any message from you yet. Please check your mail inbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Be sure that you sent all of the req…
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Hello, Please, open the browser console (F12), and check if you see any errors there. If there are any, please, attach a screenshot showing them. You can also try to turn off all of the plugins, refresh your cache, and check if the problem persists.…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this for…
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Hello! If you are having issues with deregistering your license key, want to manage your license key, or most importantly, want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffingro…
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Sorry, but the login credentials you have sent are not working. https://forum.muffingroup.com/betheme/uploads/896/ZZ3YIGFY2IBR.png Please, check them, and send them again, but ensure that they are correct. Thanks
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We will have to take a deeper investigation into that, and I need you to send FTP access. Please, do it like previously through the contact form, and attach a link to this forum discussion. Thanks
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https://forum.muffingroup.com/betheme/discussion/comment/223688#Comment_223688 I have checked your website, and the load is not endless. I put the screen record showing how it loads on my device in your media library in the WP. Can you tell me what …
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Sorry, but you have sent only FTP access, but you did not attach WP dashboard access. Moreover, the FTP you have sent is not working. Please, resend these data, and ensure that they work correctly. Remember to attach a link to this forum discussion.…
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As soon as you have done these steps please let me know. If the problem will not be gone, please, send login credentials, as I mentioned in my previous message. Thanks
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Hello, Sorry, but you wrote your message during the weekend, and I could answer you. However, I didn't get any message from you yet. Please check your mail inbox for our response. Look also inside the spam folder. If you don't have any message from …
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Hi, You can change the appearance of the submenu in Betheme -> Theme options -> Colors -> Menu. https://forum.muffingroup.com/betheme/uploads/374/UD5CA2V8PHKV.png Thanks
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Hi, It can be set in the Button option in Advanced -> Custom. https://forum.muffingroup.com/betheme/uploads/108/H9UZH6SGNS0A.png Thanks
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Hello, You can use the Export/Import option in the builder, and Import the content to another website. https://forum.muffingroup.com/betheme/uploads/716/DCVLRM4511QW.png Thanks
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Great to hear that you manage to solve that. If you have any other questions or problems, please, let me know. Thanks
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Hi, Please, do not create duplicate discussions. Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please …