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Phil

Phil

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Phil
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  • I used the link you sent in a private message, but I got this after logging in: https://forum.muffingroup.com/betheme/uploads/393/2EH0X9PIAKFT.png Are you sure that the URL you sent is correct? Best regards
    in Logo on mobile view is disappearing Comment by Phil May 6
  • 1) Go to WooCommerce -> Settings -> Advanced, and remove content from the Downloads field: https://forum.muffingroup.com/betheme/uploads/683/1TNJ7XBQQW0D.png 2) Please try the following option from the Footer template settings: https://forum.m…
    in Help with Mobile logo alignment & size recommendations Comment by Phil May 6
  • Do you have WP dashboard URL modified? I tried to log in, but /wp-admin does not work: https://forum.muffingroup.com/betheme/uploads/682/PS8TUM310UZB.png Best regards
    in Logo on mobile view is disappearing Comment by Phil May 6
  • Hi, 1) It might be done with a custom CSS code. If you need help writing it, I will need a link to your website. 2) To check that I also need a link to your website. Best regards
    in Space between add to cart button and GooglePay or ApplePay payment Comment by Phil May 6
  • Hello, Can you explain your issue in more detail, please? Describe the steps you proceed. Thanks
    in Delete Section on Global Section Template Comment by Phil May 6
  • Hi, Please go to Betheme -> Theme options -> Blog & Portfolio -> Portfolio, and uncheck Meta checkboxes: https://forum.muffingroup.com/betheme/uploads/929/VEZ1F5OJ4R28.png Best regards
    in remove info on portfolio home page Comment by Phil May 6
  • The following option was unchecked and caused this issue: https://forum.muffingroup.com/betheme/uploads/082/OXROM6XCFX5H.png After activating this, the login box appears: https://forum.muffingroup.com/betheme/uploads/773/U4478BA8YN9W.png Please chec…
    in Help with Mobile logo alignment & size recommendations Comment by Phil May 6
  • Can you share the exact names of the subdomain and sub-subdomain? If you do not want to share them publicly here, please send this information privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#…
    in Can't register site on sub-domain Comment by Phil May 6
  • Hi @tradeart, By plain text, do you mean string-based values? Plain text is the name of a BeBuilder element, so I am not sure what you mean. Please check if you create it as described in the following video tutorial: https://support.muffingroup.com/…
    in Integration with Advanced Custom Fields Comment by Phil May 6
  • Hi, The sticky header logo is always limited to the header height. To have higher control over that, you should use the Header Builder instead: https://support.muffingroup.com/video-tutorials/header-builder-2-0/ With it, you can customize your heade…
    in logo shifts right when menu shrinks Comment by Phil May 6
  • Please open Elementor settings, under Lightbox options, disable Image lightbox, and check if the issue persists. https://forum.muffingroup.com/betheme/uploads/059/33Z09DI1DKTZ.png Best regards
    in Lightbox link not working Comment by Phil May 6
  • Hi, You are using the header style from the Theme options and there is no option to put the menu to the center. To achieve such a layout, you should use the Header Builder. https://support.muffingroup.com/video-tutorials/header-builder-2-0/ Best re…
    in Header Comment by Phil May 6
  • Hi, Sidebar Menu template and (Widget) Sidebars are different things. Here is a video about Sidebar Menu templates: https://support.muffingroup.com/video-tutorials/sidebar-menu-vertical-header-builder/ Here is a video about widget Sidebars: https://…
    in Fighting with sidebar menus Comment by Phil May 6
  • Did you purge the cache after changing your subheader image? It could be why you could not see it immediately after changing it in the post options. That is why we always recommend keeping all cache disabled on the website until you finish working o…
    in subheader image for post Comment by Phil May 6
  • Hi, Please do not share your license key publicly here, as others can see it. If you are having issues with deregistering your license key, want to manage your license key, or, most importantly, want to deregister a website that has been removed wit…
    in unbind the theme in my old webiste Comment by Phil May 6
  • Glad I could help. Please let me know if you have any other questions or problems. Best regards
    in betheme with w3 total cache Comment by Phil May 6
  • You have a sliding footer, which is a culprit. There is information that this style does not work with sticky wraps: https://forum.muffingroup.com/betheme/uploads/083/JOTJC2J8SZ4W.png You must decide if you prefer to have sticky wraps or a sliding f…
    in the background blur not working Comment by Phil May 6
  • Sorry, it took a little longer. Please check it out now. Best regards
    in about theme working Comment by Phil May 5
  • Please check the Subheader assignment now. About the intro header, I answered you in the topic here. Best regards
    in subheader image for post Comment by Phil May 5
  • One of your plugins is the root cause. After I disabled plugins we do not support, the cart template works properly: https://forum.muffingroup.com/betheme/uploads/866/UR4FG63TUTXF.png https://forum.muffingroup.com/betheme/uploads/258/2C1F1I8UJFSJ.pn…
    in Align elements side by side Comment by Phil May 5
  • WP login credentials you sent do not work: https://forum.muffingroup.com/betheme/uploads/519/A0F80BJJGAJR.png FTP does not work either: https://forum.muffingroup.com/betheme/uploads/481/RW2X9W60EQ9N.png Please send another message, but check if they…
    in Backend icons not visible Comment by Phil May 5
  • Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum d…
    in Logo on mobile view is disappearing Comment by Phil May 5
  • Hi, 1) Please use the following CSS code: .search_wrapper .mfn-live-search-list .mfn-live-search-list-categories{  display: none!important; } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. 2) There is no option for that. …
    in How to hide categories from live search Comment by Phil May 5
  • Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to thi…
    in subheader image for post Comment by Phil May 5
  • Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…
    in Be Shop Attributes widget Comment by Phil May 5
  • The culprit is the plugin Contact Form 7 Datepicker. It is not compatible with PHP version 8+ and causes the following error: Fatal error: Uncaught Error: Call to undefined function create_function() in /home1/agriturismodifio/public_html/wp-content…
    in Pages data lost Comment by Phil May 5
  • We have checked that, and there could be two reasons why it happens. First, your PHP version is too new, and not all functions work properly. Please enter your hosting panel, downgrade PHP to version 8.1-8.3, and check if the problem persists. Secon…
    in add icons problem Comment by Phil May 5
  • 1) You must add an account icon to your header template: https://forum.muffingroup.com/betheme/uploads/765/O1AKVXJKCNO9.png 2) You already have My Account page created. Best regards
    in Help with Mobile logo alignment & size recommendations Comment by Phil May 5
  • Hi, You can control it by adjusting the padding value in Betheme -> Theme options -> Header & Subheader -> Subheader: https://forum.muffingroup.com/betheme/uploads/204/RQ6BYWMLFLFE.png Best regards
    in How to modify the subheader? Comment by Phil May 5
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in subheader image for post Comment by Phil May 5
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