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Phil

Phil

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Phil
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  • Yes, now it should work correctly. If you notice something odd, do not hesitate to inform me. Thanks
    in Columns of Images not showing or buggy on live site Comment by Phil November 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Problem Logo Betheme mobile Sticky Comment by Phil November 2022
  • The issue occurred after the WordPress update (6.1) because of the change that was made there, so we did not have much influence on that. However, if you check our changelog, the fix for it was released the day after the WordPress update, so we can …
    in Admin Memory Exhausted - help! Comment by Phil November 2022
  • As you can see in the screenshots below both these websites look the same to me. https://forum.muffingroup.com/betheme/uploads/352/DFOHRTVTSE1O.png https://forum.muffingroup.com/betheme/uploads/210/Z6PPSOCCRPAB.png However, there is a possibility th…
    in Export / Import with WP all in 1 Comment by Phil November 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Issues with 1/3 columns Comment by Phil November 2022
  • Hi, Please, check the following link: https://support.muffingroup.com/faq/bebuilder-content-different-from-frontend-missing-styles/ There you will find an explanation of how to handle this problem. Thanks
    in settings in a section have no effect on the frontend Comment by Phil November 2022
  • In the website source, I can see the OG image, and the Facebook Debugger shows its path as well, but does not shows the preview. https://forum.muffingroup.com/betheme/uploads/128/VDGDZ53GS41A.png Please, check the following article: https://yoast.co…
    in Post image share on facebook Comment by Phil November 2022
  • Hey, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to thi…
    in Setup Wizard does not work. Comment by Phil November 2022
  • Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this for…
    in Pre-built Woo-commerce, but not import image and filter product Comment by Phil November 2022
  • Increasing the sticky logo would require writing a custom CSS code. If you would like to have a bigger logo for the sticky header, I suggest using the Header Builder: https://support.muffingroup.com/video-tutorials/header-builder-2-0/ Best regards
    in Image Gallery metadata: Title, alt text, caption Comment by Phil November 2022
  • Sorry, but I cannot replicate that. What browser are you using? Are there any other extra steps, or it happens only with the scroll? Best regards
    in Header Templates not showing after update Comment by Phil November 2022
  • To make it work properly, the license key should be registered first on the main domain and then on the subdomains. So you should deregister the license from the subdomain, register it on the main one, and register it again on the subdomain. Best r…
    in Changing registered license to another domain Comment by Phil November 2022
  • Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum disc…
    in Responsive visibility filter not working properly Comment by Phil November 2022
  • The progress bars are working correctly with the newest version of Betheme. You can remove this CSS after the update. Best regards
    in Progress bar Comment by Phil November 2022
  • Hi @robkirkner, If the plugins are interfering with the update, there is not much we can do about it. Note that you can activate the under-construction mode for the updating time. Best regards
    in Can't update Slider Revolution Comment by Phil November 2022
  • Hello, 1) What you are referring to is the action button. Please go to Betheme -> Theme options -> header & subheader -> extras and change the action button. See here: https://forum.muffingroup.com/betheme/uploads/548/TMIYWBE2OAZB.png …
    in Edit pre-built website header menu. Comment by Phil November 2022
  • Hi, Please check the following video tutorial showing how to handle this problem: https://support.muffingroup.com/video-tutorials/wordpress-6-1-update-issue/ Thanks
    in Admin Memory Exhausted - help! Comment by Phil November 2022
  • I can see that import worked correctly. There is information that theme options, images, and sliders will not be imported. https://forum.muffingroup.com/betheme/uploads/800/2BGSJPV5EWP0.png Best regards
    in Single Page Not Import Comment by Phil November 2022
  • You had doubled the logo in your header template. https://forum.muffingroup.com/betheme/uploads/880/5AGI397B04NA.png I removed it. Please, check if everything is fine now. Best regards
    in How to remove this Be logo in header template ? Comment by Phil November 2022
  • Sorry, my bad. Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
    in Dropdown on Responsive Menu Comment by Phil November 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Revolution slider not the first to show when opening the page Comment by Phil November 2022
  • Hello, So this problem appeared on the page created with Elementor and by using the Slider Revolution element? Best regards
    in Revolution Slider Shift Comment by Phil November 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Issues with WooCommerce Gallery Image Comment by Phil November 2022
  • Hello, It all depends on how would you like your website to look and work. The higher resolution your images have, the better they look but they also weigh more. If you want to have good website performance you need to check the smallest resolution …
    in image size for single products Comment by Phil November 2022
  • 1) You need to create a page for the wishlist, activate it in Betheme -> Theme options -> Shop -> General, and choose it from the dropdown list. https://forum.muffingroup.com/betheme/uploads/994/Y56XZT830VXK.png 2) Unfortunately there is no…
    in making a menu for mobile Comment by Phil November 2022
  • Hello, Please edit your header template, open the section options, and in Advanced -> Background, check if you do not have any color set there. https://forum.muffingroup.com/betheme/uploads/150/RG2MS5LOFL39.png Also, you can check if the color is…
    in problem transparent Comment by Phil November 2022
  • Hello, 1) You can create a custom product template with our builder, and adjust its display for mobile devices: https://support.muffingroup.com/video-tutorials/how-to-create-custom-template-for-the-single-product/ https://support.muffingroup.com/vid…
    in Viewing option Comment by Phil November 2022
  • Hi, 1) The link to the video you have sent is not working, so I am not sure what exactly you are talking about. However, you can use the Export/Import option from the builder. https://forum.muffingroup.com/betheme/uploads/703/BBE9MSLB62DP.png You ca…
    in Doubts about sections. Comment by Phil November 2022
  • It sometimes takes some time for Google to update the favicon. However, please, check the following link: https://www.asavvyweb.com/seo-guide/how-to-fix-favicon-not-updating-in-google-search Best regards
    in Favicon not showing up Comment by Phil November 2022
  • This plugin is adding a class to your header causing it to vanish. You can contact the plugin author to ask if there is an option to prevent that. However, you can also find the caching option already built in our theme in Betheme -> Theme option…
    in Broken Menu Comment by Phil November 2022
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