Phil
Phil
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- Phil
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Add to this template condition Exclude: Product - Category All, create the second template with condition Include: Product - Category All, and add to this template element Shop Products. https://support.muffingroup.com/video-tutorials/how-to-create-…
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Please, replace the second part from the previous code with the following one: .single-product .entry-summary .cart #wcpay-payment-request-wrapper, .single-product .entry-summary .cart .single_add_to_cart_button{ flex-basis: 50%!important; } #wcp…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, You need to put the email address preceded with mailto: in the link field. https://forum.muffingroup.com/betheme/uploads/153/RW0VS3F1XUFB.png Thanks
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We tried to log in with the credentials you sent previously, but they did not work. Can you send them again, please? Thanks
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To do the troubleshooting, we need to indicate if your plugins or a child theme have an influence on that. You can create a copy of your website with the Duplicator plugin, put it on a subdomain, and check it there without touching your main domain.…
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Create a user with admin rights in your WP dashboard, and send login credentials, link to your website, and link to this forum discussion through the contact form I sent in my previous message. Thanks
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, Please, check the following link: https://support.muffingroup.com/documentation/woocommerce/how-to-set-sidebar/. See if you set up your shop sidebar correctly. If you have done steps like in our documentation, please send us WordPress dashboard …
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Hello, Please, go to Settings -> General, and ensure that you have the correct URL address (if you have an SSL certificate ensure that you have https there). https://forum.muffingroup.com/betheme/uploads/694/07P0VQAIN9HM.png Also, please go to Se…
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It would be good if you activate auto-updates. However, before activating it ensure that your server makes regular backups, or create regular backups on your own. Please go to Betheme -> Theme options -> Global -> Advanced, and enabled it t…
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Hello, Can you explain your problem in more detail, please? It would be great if you also attach screenshots showing it. What you can also try to do is to turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, …
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Hello, There is no option to achieve that at the moment, however, we have this feature on your to-do list. Best regards
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Hello, Please, go to Appearance -> Menus, find your main menu, and assign its display location to Main Menu. https://forum.muffingroup.com/betheme/uploads/549/W74HC3OOKO8D.png After that, everything will be fine. Best regards
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Hello, 1) Please, check the following link: https://www.sliderrevolution.com/faq/how-to-change-the-timing-of-slides/ There you will find out how to achieve that. 2) You have a custom CSS for that. https://forum.muffingroup.com/betheme/uploads/240/AT…
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You have to move your image only this much to avoid overlapping the accordion. https://forum.muffingroup.com/betheme/uploads/759/9Y0W9C8D5PFC.png Or you can add some padding or margin to the left side of the accordion. Best regards
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Hello, Did you also create a template for the product categories, or only created this one? What condition/s did you assign to this template? Best regards
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Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact. Notice! Please attach a link to this forum discussion. Thanks
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Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum disc…
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Hello, It can be activated in Betheme -> Theme options -> Shop -> General, by setting the Sticky shop menu to Show. https://forum.muffingroup.com/betheme/uploads/984/LN3P0IER4V0U.png Thanks
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Hello! If you are having issues with deregistering your license key, want to manage your license key, or most importantly, you want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffi…
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Hello, Unfortunately, there is no setting to control it. If you would like to see such a feature in future updates, please, let us know on the following topic: https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-updates#…
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Yes, I received your message and fixed it. You can log in to your dashboard without any problems now. Best regards
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The events should be visible. We have checked Betheme files, and we did not find anything there. However, we left only supported plugins active, and it worked as it should, so the root cause is one of your plugins. To find out which is the source of…
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It is controlled by the CSS which has to load, and unfortunately, there is now a workaround for that. However, you can shorten the time load by using a smaller size of the logo, and by using the options to improve the Performance in Betheme -> Th…
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Hi, Can you tell me where you set this gradient, please? It would be best if you also attach a screenshot from the builder. Thanks
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Hi, We changed this part a little, and when you choose a pre-built website from a list, you should see this: https://forum.muffingroup.com/betheme/uploads/385/TXOCD89UD2UC.png Does it not show up for you? Best regards
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Hi, You need to put mailto: at the beginning of the email. So it should look like this: <a href="mailto:[email protected]">[email protected]</a> Thanks
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Hi, You can use the Highlight shortcode on the last word. Please, check the following link: https://muffingroup.com/betheme/elements/highlight/ Thanks