Phil
Phil
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- Phil
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, Please go to Betheme -> Theme options -> Search -> Form, and you will be able to activate it there. https://forum.muffingroup.com/betheme/uploads/483/SP9NP75XFJF0.png If you are using the Header Builder, you must add it via element. Th…
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Hi, All of the themes on the Envato market are under the same license. Details: https://themeforest.net/licenses/standard You can use one license per end product to use any pre-built website you desire or mix them, but you cannot use the theme licen…
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Hi, Great to hear that you manage to fix that. If you have any other questions or problems, feel free to ask. Thanks
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There was a bug in the theme files, which we fixed. Please, check that. This fix will be also included in the next update. Best regards
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I have installed Slider Revolution on your website. Please, check that. Thanks
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Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. You can also see if the same thing happens on another browser. Thanks
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Please, try the following code: .home #Content{ margin-bottom: 0!important; } Thanks
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Hello, That’s because of too many menu items inside the website's grid width, and you can get rid of that problem by following the steps mentioned in one of the topics in our FAQ from the Support Center. Check the following link: https://support.muf…
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Hi, 1) The sticky header has different styling. Edit your header template, open the Sticky version, and change this color. https://forum.muffingroup.com/betheme/uploads/373/II39CG09MPOT.png 2) Can you explain when and where this slug appears, please…
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Hi, Do you have Slider Revolution installed and active? You can install it through Betheme -> Plugins. If it is active, please try to import the Slider only. https://support.muffingroup.com/video-tutorials/how-to-import-pre-built-slider-revolutio…
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Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussio…
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Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, check if you do not have any caching tool enabled on your server. If it is active, disable it and see if it helps. Thanks
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Hi, You should add a scroll class to this link. https://forum.muffingroup.com/betheme/uploads/082/EFADTTP72XPB.png Thanks
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Great to hear that. If you have any other questions or problems, feel free to ask. Best regards
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Great to hear that. You did not have to remove it completely, and only deactivation should do the job, but this way is correct too. Best regards
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Hi, It would be best if you attach screenshots showing your problems. Right now I do not know what should I look into. Thanks
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Hello, Please send this information privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact. However, can you explain in more detail what do you mean that Slider Revolution is not updating, plea…
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Great to hear that everything is fine now. Please, let me know if I can help you with anything else. Thanks
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Hi, Please, go to Appearance -> Customize -> WooCommerce -> Product Images and set the Thumbnail cropping to 1:1. https://forum.muffingroup.com/betheme/uploads/964/JW5OVP0USO1I.png Thanks
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Hey, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to thi…
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Hi, Are you using a child theme? If yes, please, switch to parent and check if the problem persists. You can also download a fresh copy of the Betheme package from ThemeForest, upload it and see if it helps. Thanks
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Hi, I have checked your website, and the photo is not doubled. Did you handle it? https://forum.muffingroup.com/betheme/uploads/683/VS8SNLCDILSK.png Best regards
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Please, replace the previous code with this one: @media only screen and (max-width:767px){ .products .button-custom.woocommerce .button, .button-custom .button{ padding: 10px 20px!important; } .products .mfn-li-product-row-button{ flex-…
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Hi, Can you tell me when did it happen? What actions did you perform before this problem occurred? Best regards
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Hi, This is a color picker from WordPress, and we cannot modify its code. However, we will try to increase the delay, so it will be easier to type the color by hand. Best regards
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Hi, The best way to achieve that is to set the same height in Advanced -> Dimensions. https://forum.muffingroup.com/betheme/uploads/312/FCHG1QRNKWIC.png To learn more about the settings you show in your video, please, check the following link: ht…
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Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this for…
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You are welcome. If you have any other questions or problems, please, let me know. Thanks
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I was able to reproduce this issue in Firefox incognito mode finally. Your website changes the URL from http to https, which is incorrect. It generates a mixed content error, and styles are not loaded correctly. Your htaccess can redirect your websi…