SynergyGuides
SynergyGuides
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- SynergyGuides
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License key verification
We do not store any license keys, it is for verification purpose only if support expired
Where can I find my purchase code?Comments
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Someone has just told me how to fix it thanks. I unselected 'transparent top bar with menu'
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It is showing the featured image of each page as the background but I just want it to be black
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Brilliant. Super easy plugin works great. Thanks for your help.
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my web developer has fixed this.
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please can you advise?
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I have diavticated W3 total cache
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There was a Bug at some point which I did not experience but the changelog from updating this morning suggests the bug has been fixed but infact it has created the problem for me when I did not originally have any issue. - https://prnt.sc/t95mbx Is …
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Correct - https://prnt.sc/t9443oIncorrect - https://prnt.sc/t944iy The menu is still there but the image seems to stop and not sit behind the transparent menu like it did this morning before I updated the theme. Thanks
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Yes as per the other main pages the menu sits under the image (transparent). I just want the blog posts to be the same as the rest of the website please.
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If I set it to full width in WP Bakery the whole site would be whole width? When I first built the site I used a toggle in the BeTheme settings that allowed mobile to be ful width. Are you saying there is no way to have responisve mobile view full w…
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sorted it! Thanks
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ok I have changed the slug for the category so now the page is back to where I started here https://synergyguides.com/blog so I still need to get rid of the lower section after the scarpa black diamond logo..... thanks
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is it possible that the page and category can have the same 'slug' and so is creating a conflict?Very confused.
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and if I go to dashboard>pages>blog>view page it then sends me to the category https://prnt.sc/psqu0f
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I seem to completely lost the page atributes by trying to use the revision tool to go back a step. And now the top bar doesnt say edit page but category... https://prnt.sc/psqu0fsorry i am a little confused how to retract this I have also lost the a…
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if you scroll to the bottom you will see what i mean......https://synergyguides.com/blog
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WHY HAVE YOU DEACTIVATED ALL OF MY PUGINS!!??
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I have updated your rights to the account. Please see my comment above.....Thanks
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I have updated the admin rights for your account. Please do not deactivate any plugins as this has been a major problem previously costing me allot of work. There is also a plugin called Mega Addons For Visual Composer please do not update this plug…
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Can you please tell me what you need to check using admin rights what editor does not allow? I will give you rights to that.
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Please check your inbox. Thanks
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Sorry I am not happy sharing login details. I can screen share with you or you can call and I can tell you the login credentials but I can not share the detaisl over a contact form.
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If I disable all the plugins surely the site will not work properly and then when I reactivate them the site will need a huge overhall to make sure everything is working properly?
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Sure. if you click on this link you will see two parent pages in the main header menu: https://synergyguides.com/winter-climbing/introduction-to-winter-climbing
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The link https://prnt.sc/plvtju ......again
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There is a link above??? The page is live not under maintenance?
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OK thanks. I deregistered both BeTheme and Slider Rev. Then re-registered both with the individual purchase codes. They have now both updated correctly. Thanks for your help
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So I used the link above. The purchase code is registered to a 'building' host domain not the domain my website is now using. Do I deregister in Wordpress, BeTheme, Dashboard? And then re-register using the same purchase code?
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That worked perfectly thanks. Can I ask what the last button on that page is for? It is called Schema and is switched to 'On' https://prnt.sc/m09zvv Thanks
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Hi, I have tried to follow the directions as you listed above, however, I can only go as far as: wp-content/themes/betheme the next step is /framework/plugin-integrations/visual-composer/fields/ and edit theme_fonts.php file. but there is not a 'Fra…