donald_a_holten
donald_a_holten
About
- Username
- donald_a_holten
- Joined
- Visits
- 35
- Last Active
- Roles
- Member
License key verification
We do not store any license keys, it is for verification purpose only if support expired
Where can I find my purchase code?Comments
-
Thanks a ton! Glad it's working again... I was afraid of unregistering and not being able to register it again as there was the issue with checking registrations.
-
I really don't know how to move forward. I don't have the site that was staged anymore. This was transferred. I have only the current one that is causing these issues.
-
This is the message I got back from Envato, Jack (Market) Jan 4, 2024, 10:08 GMT+11 Hi Douglas, Thanks for reaching out. I'm sorry about the item issue, please be advised that we do not validate, verify, or register license codes, this is all ha…
-
The problem is that I can't check the licenses. It says "The purchase code has not been used to register Betheme or the username does not match the purchase code." I can't move beyond that step.
-
[removed by moderator] I have the license under that user name. I can log in and out of ThemeForest, I downloaded the file what contains the purchase code with that user, but I keep getting errors.
-
That's not it. I don't have the theme on another site. Also, I receive an error now when I try to update the site. I really don't know what's up. I tried checking my registration with the envato username, but it says "The purchase code has not …
-
This is what the support from DreamHost said in the chat: It doesn't seem to work. The worst thing is, the editor stops allowing any type of edit once you try and add a new premade section. I'll try setting up the debugging mode, to see if that cat…
-
This is what happens: I click on "Insert to your project" https://forum.muffingroup.com/betheme/uploads/341/YAC9DP5MTCA4.png https://forum.muffingroup.com/betheme/uploads/220/R9TIMX54H0UG.png Then it disappears and does nothing. Sometimes…
-
Or is there an update coming soon?
-
Would re-installing the theme help? I'm not sure how to migrate everything again. Dreamhost has a service that offers the migration.
-
It worked!
-
Hey, I created a new header to use mega menu, but now the side menu does not disappear and I can't find any setting to do so. Any ideas? https://forum.muffingroup.com/betheme/uploads/535/BWW4P59D26OE.png
-
That's what I though... That's a bummer.
-
Hey my friend. I'm struggling to create a header like the pre-built website I have in order to use the mega menu. I'm using the template "Adventure", that has the menu on the left side, as in the image sent before. Is it possible to re-cr…
-
Hi. I didn't. I'm using the header that comes with the template. This one. So, I have to create a header from scratch? https://forum.muffingroup.com/betheme/uploads/656/10T1R8V25V8I.png
-
Sure! Sorry for that. Something like this... https://forum.muffingroup.com/betheme/uploads/593/FTMGCQLI9B2S.png
-
It would be great to have an option to enable or disable this option. When I click on the link from that notification, I don't have the option as other themes do to just swap headers. I understand this options gives users more flexibility, but it to…
-
Here is a screenshot. It says Header Builder is active and options disabled. I can't change that. Also, concerning the ticketing, it would be good to have a disclaimer somewhere. Your support states create a ticket. When we click on it it takes your…