matthias28
matthias28
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License key verification
We do not store any license keys, it is for verification purpose only if support expired
Where can I find my purchase code?Comments
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I upgraded the server the last few days to see if this might fix the issues but it didn't. Honestly, I think it is easier to switch to another theme and rebuild the whole website. The time I spent on this issue is insane.
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I have now executed all steps in a Firefox incognito tab with the same result. Here is the screen recording: https://youtu.be/jTonOTcrhv8 Best regards
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Thank you very much for the effort you put into this and creating a video. However, I can't understand why I get this completely different appearance. I followed the same steps as you on a completely different laptop that has never viewed the websit…
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I am sorry for editing the page. I will not modify the specific page any more in the next days. When working on other pages I do not have this specific problem
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I was wrong. The manual changes in the css file get overwritten and set back to the old values. Please offer me a suitable solution to this problem, since this is clearly a bug in your software
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Never mind, your theme builder is broken. I needed to make the changes manually in the CSS file. Please consider fixing this issue in one of the upcoming updates. Thanks
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As I mentioned, I also switched the physical hardware, so I also worked on a cleared browser cache. Even tried it on chrome and firefox. Can you please do a short screen recording to show me that it is working on your device? It is hard for me to be…
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I am sorry but this doesn't solve my problem. Which of the plugins I use are not supported? I also tested it with all plugins disabled, and I still got the same issue. I only have 10 very well-known plugins installed, so it would surprise me if any …
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Thanks for the reply, I just sent the login information.
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https://forum.muffingroup.com/betheme/discussion/comment/261933#Comment_261933 That worked perfectly. Thanks a lot 😁
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I already tested it in Chrome incognito and now also in Firefox. To reproduce: Load the website https://demo.gartengestaltung-schulte.at/ wait until all content is loaded and the loading icon of the browser is done increase the zoom to 120% reload t…
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I just disabled all the plugins and regenerated the local CSS but the error still persists. I don't use any additional caching at the moment.