maxmarine1
maxmarine1
Hello - I had posted about this before in this section and received a reply but then no replies since July and our issue still exists. The problem is searching for woocommerce orders (in the dashboard) by order number. Randomly, when searching for orders by order number, an order won't show up - even though it's there. I did a lot of troubleshooting and found that the issue is with betheme. If I switch to any other theme, the order number that doesn't show up in in woocommerce orders when betheme is active, shows up when any other theme is active. We've had this issue as recently as the last week in August. I just updated to Version: 20.9.6.2 but see there is no mention of this issue in the changelog. Please advise. Thanks!
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I sent two links -please ignore the first one. This is the correct dashboard: https://maxmarine.staging.wpengine.com/wp-admin/. After you login, search for order #70964. The order will show up in the order list. Then, activate Betheme and search for…
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Thanks Bryan - I'm referring to Dashboard > woocommerce > orders. I'm attaching 2 screen shots. In both I'm searching the same order#. The screenshot with the order listed is the staging server. The order did not turn up on the staging server …
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Per our last go around with this, betheme is deregistered everywhere but http://maxmarineelectronics.com. I don't see where my unencrypted license is. This is what I have: Theme is registered **…