mediaSynth
mediaSynth
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- mediaSynth
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License key verification
We do not store any license keys, it is for verification purpose only if support expired
Where can I find my purchase code?Comments
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Action Bar old Twitter icon - yes, I would like this to update. This was created a few years ago without using a header template. I have the BeTheme Header Builder plug-in installed but I didn't use it to create the header which is sitewide. Suggest…
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I watched the tutorial about Header Builder. Looks good but when I go to start a custom header, the templates are not loading with Be theme. I don't see them as an option on the left side when at the Wordpress dashboard. I have deleted the theme fo…
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Thank you. Much appreciated.
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Thanks. I actually changed menu icon / icon color and got the desired result. I appreciate your response.
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Not resolved. I should have been more specific. On Desktop follow this path and you will see the navigation opens to the right at each subnavigation level. The final menu choices are not or barely visible. Top navigation - roll over "About Secu…
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I'm having the same issue and my theme is registered. Please advise.
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Thanks for the reply. Theme registered. Files and database being backed up now. FTP access per your instructions. Best,mediaSynth
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Not all set. Client pointed out that on mobile the navigation is unavailable. When I check the site on desktop, the navigation disappears completely when the screen width goes below a certain amount. There is nothing within basic settings to correc…
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Thanks. All set.
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Please take a look into this. DuBoseNES.com is functioning correctly but the LinkedIn icon does not display. The lag time / timeout issue was cleared up which should allow FTP access. The FTP access and Wordpress user info is still valid. Let me k…
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Sorry for taking so long to reply. Been fighting a number of issues not related to the theme. I did follow the re-upload renamed theme procedure which cleared up the LinkedIn issue, but caused others. For right now, I am looking to go back to the p…
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I'll give it a try and report back.
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Worst comes to worst, can you send me files to upload? We can use Dropbox or some other method than FTP.
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Try running a traceroute to see if the connection is clean.
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I checked on my own connection and with support for the hosting [I have a decent hosting plan running a fair number of sites so it should be able to handle file upload]. There isn't a control to set time-out so nothing I can change. I had no trouble…
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edited
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Thanks for your help. Two remaining issues I can't resolve:- LinkedIn icon doesn't display in action bar or footer. I have deleted and reset but no change.- Navigation doesn't display on mobile. No idea what would cause that or where to look.
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Issue still persists. Disabled plug-ins but no change. Logo still displays twice in header.
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https://dubosenes.com Figured that issue out. Revslider current. New issue. I created a child theme prior to updating BeTheme. Everything is working properly now but the header logo is displaying twice. I have deleted and added the logo back in but …
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How or where do I download the update for RevSlider? I created a Child and then deleted/uploaded BeTheme files. Version is now current. Thanks for your help with that.
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I've done that. Double-checked to make sure the coding is correct. Cleared then deleted cache. Same thing. This is the code entered into Theme Options / Menu & Action Bar / Action Bar: <a href="mailto:[email protected]" target…
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http://www.360mdev-1.com/ = development site with mailto: code attempted.
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Issue appears when on desktop browser also. If the view is zoomed in to the point where the navigation display condenses, then the drop down menu needs a background for legibility. Where would that be specified?
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Site is beta-development.com Let me know if you need or would like a user account to get inside.
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adding the .ini file solved the issue with saving changes. However, I still get a 404 not found when trying to view any / all pages other than home. I can edit and update, but not able to view.
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I will create a user for you, but I need an email address.
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Yes. Home / static front page functions properly. All other pages display contents within the editor, but empty when viewing page. It's bizarre. Ideas?