zech4_6
zech4_6
About
- Username
- zech4_6
- Joined
- Visits
- 78
- Last Active
- Roles
- Member
License key verification
We do not store any license keys, it is for verification purpose only if support expired
Where can I find my purchase code?Comments
-
Thank you.
-
Yes, they are all there. Thank you! Miguel
-
No, I did not reset credentials. The grace period was reached for access without 2FA. I have re-instated it. You should be good to get in again. Thank you.
-
Thank you for your hard work. I will try to reach out to my hosting provider and see what they say. In the meantime, thank you for offering to install the icon pack for me. I have included it below,. Miguel https://forum.muffingroup.com/betheme/uplo…
-
I tried connecting to the internet with my mobile phone personal hotspot and I still get the same error? If I can't figure this out would you install the Icomoon free icons for me please? Thank you.
-
I have a Dell Windows laptop and I tried installing the icons with it instead of my Mac and I still get the same error? I'm going to try to connect to my phones Hotspot and off of my home WiFi and see if that works.
-
Hi, I'm using Firefox 122.0 (64-bit) and Chrome Version 121.0.6167.85 (Official Build) (x86_64). I'm on a MacBook Pro using OS Ventura 13.6.3 (22G436) I do have Wordfence installed, which had caused a previous problem, but I disabled it on one of my…
-
Hi, I did exactly what the link says and I am still getting the error. I tried different browsers and used the account I configured for you. I'm not sure how you were able to upload the icons as I still cannot do it? I have attached a screenshot vid…
-
yes, the credentials are correct. I just tried them. I also increased the grace period for 2FA
-
Thank you!
-
Sorry, Yes, the login credentials are correct. I have WordFence 2FA enabled for admins and you were locked out. I have reset it and you have a grace period of 20 days, so you should be able to log in now without problems. Thanks, Miguel
-
Ok, I have sent the information via the contact form as requested. Thank you.
-
Hi, I tried what you said and I'm still getting the same problem. Grid isn't showing, just as before.
-
Sorry again... The bad page where the grid doesn't work: https://elishainitiative.com/account-details/ the good page where it does work: https://elishainitiative.com/test/
-
Sorry about that. The link is: www.ElishaInitiative.com
-
It worked! Thank you.
-
Yes!! I just went through the process of deactivating all my plugins and activating them one by one and Wordfence was the plugin causing the problem. Thanks for the solution, I will look into it. Migue.
-
HI, I have checked this out and it works, however when I try to save the page it spins and doesn't save it. But that is another issue. Could be my site or server... That being said, that is two steps as I have to open my original page, find the sect…
-
Thank you
-
I have already created a page with the one section I need. When I looked at templates, it made me create a new one and then I am taken to a new page, but I already have my page created, and it took me a long time to figure out how to get it just th…
-
Thank you, that did it. Best regards.
-
Thanks for the info. I only deregistered my license key from the old site. With your instructions, I also deregistered the key from my present site, then registered it again and it worked and the theme updated. Thank you.
-
Ok, thank you.
-
Thanks Phil, that did it.
-
Thank you, I'll give that a try. I do have one more question. The menu is justified all the way to the right so that it's right up against the webpage/browser. How can I shift if over to the left about 75px? I can do this when I inspect the element,…
-
Ok, I found the mistake, the argument above was missing the '}' bracket so it mess up mine. I did get it to work like you mentioned. However, the background color takes up the whole height of the menu header area (see image below). Is there any way …
-
Hi Phil, Thanks for your response. I tried that, but I get an error. It doesn't accept the class name I entered (I used the same one you did). See attached image. Thanks. https://forum.muffingroup.com/betheme/uploads/189/758D3GOF0SEE.jpg
-
Never mind, I found it. Theme Options > Footer > Layout > Padding The Default was set at: 50px 0 200px I changed it to: 50px 0 25px
-
I did not notice this before, thanks. I can see that in the BE Theme and using button elements, that may be the case. However, the HEX code for the button background is a light grey from the green palette. Using the Contact 7 form, however, gives m…
-
Ok, nevermind. Solved. I didn't know you had to click twice the Global heading under BE Theme Options to get the dropdown menu that showed the Logo heading. This is is solved.