https://forum.muffingroup.com/betheme/discussion/comment/271793#Comment_271793

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https://forum.muffingroup.com/betheme/discussion/comment/262782#Comment_262782

Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might b…

Then you can use a video background for the section in the Advanced tab:

The issue is with this section:

I have disabled your plugins, and the issue was gone:

It is not a Subheader, but a Slider Revolution.

Hey,

Hi,

Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check that out.

Hi,

Hey,

There is an error related to the memory limit. It means that the 256MB you currently have is not enough for your website.

https://forum.muffingroup.com/betheme/discussion/comment/271632#Comment_271632

Hi,

FYI: I have the same issue with the original builder:

I'm having trouble registering my item purchase code in the WordPress setup wizard for BeTheme. When I input the purchase code and submit it, I receive the following error:

Hello Besupport team.

Hi,