hi my site speed is very slow
i use a fast cloud server some time its so fast but many time is very slow about 18s i disable evrey ting but its slow and when disalbe theme it will 10s faster
plz help me
the domain is koohkade.com
when theme disable it show server speed is fast
and when is activate server speed is slow
Please, check the following link. There you will find instructions about how to improve the loading time for your website.
Following the tips mentioned in this guide should make your website faster.
i do them before my problem is in query. if you see screen i attached some slow queries are there created by theme
there were about 67 and was first page image that duplicated and i download and rename and re upload.
speed reduce about 11s.
but these 14 queries are still shown.
now replace, rename and reupload logo but it does not affect. and error Ishawn again
I have LiteSpeed. and do all you send. please help me to solve this query error.
Instead of replacing, try to choose it again and recheck that.
Ido it before replacing and errors are there still.
it reduces my speed what can i do to remove logo.
the logo in be theme are duplicated you can see in screen.
i send 2 other screen before and after rename photo.
as you can see these error seems as server speed but the server speed is so fast
when i replace photo
it's very better. I hope you can repair these error too for me
this is the error
I replace all logo and just still one in betheme
call request nuber change 8 fall for one image and takes about 2.5 seconds to call
it is for all page site
when i remove logo betheme logo appear and it have 8 call s too
Please give me a solution for this problem i cant change my theme i love betheme❤️
Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason.
Please attach a link to this forum discussion.
Sending incorrect or incomplete data will result in a longer response time.
Therefore, please ensure that the data you are sending is complete and correct.
Another problem is that in the custom variation swatch section, the variables are displayed as pa- the name of the variable category
I followed the instructions of the betheme documentation and used another plugin before. I disabled that plugin and the feature so that it wouldn't interfere. And I defined new colors for the test and used muffin product page builder for the product, but it still doesn't show.
I send information for you
1) We have checked that, and it will be fixed. It will be a bigger change, so we have not implemented it on your website yet, but in the upcoming update, it should be ready.
2) The attributes do not work because of the slug with special characters.
I did not want to mess up your website too much, but you can check if it works if you change this to Latin.
If you want us to look at this to correct it, I need you to send FTP access as you did with the WP dashboard.
Thank you for your accurate and quick response.
I hope I will be able to receive your update soon and I will not be bothered by the high speed of the theme.
Also, it would be great if the theme would sort the products based on instock, categories and tags, and in this way it would be the best store theme. I hope this donation will happen soon
I am not sure if you refer to this exactly, but you can check the shop sidebar.
No i add a filter to function of theme and sort my product
the product that aren’t in stock gose to the end of the list but it’s not affected in be builder and related product
for another example when somone search a product in betheme serch bar first out of stock appears
but should instock prepare
take a look at this betheme need same built in to be complete shop theme
Thanks for the explanation.
Please share your suggestion on the following topic:
Thanks to that, we will not miss it among other forum discussions.
where can I find WP Bakery? there isn't in my download file?
You can install the bundled plugin from Betheme -> Plugins.
thanks' for update . but problem is still . icon duplicated. and speed is low
The last update was released on 18th August, and I mentioned that it would be fixed in the next update on 21st, so this is not this update yet. 😉
By icon, do you mean logo? If yes, this is what will be fixed in the next update.
i have a problem by template be builder. it dosn't work when i want to make afooter or header and a long time is loading page content but noting appear
koohkade.com redirected you too many times.
this is my errore .
Please turn off all of the plugins, refresh your cache, and check if the problem persists.
Moreover, if you use a child theme, switch to parent, and recheck it.
I disabled the plugins and cleared the cache from the hosting, but it still doesn't open, and the function file in the child theme doesn't work when I put code in it, and I have to use the original template.
So we would need FTP access to check this problem.
Please send it as you did with dashoard access.
I sent it. Please do not deactivate the site so that its visitors do not face problems
Sorry, but the FTP credentials you sent are not working.
Can you resend them, please?
test it and send again please cheek it.
I still could not connect, unfortunately.
i sent cPanel and ftp accesses and test it . 😓
sent it again .