A few questions about BeTheme
Hello! I'm working on my website ketubahsandmore.com - its not currently live so I'll include screenshots of the issues I'm having..
1. https://www.awesomescreenshot.com/image/3853921/d4bec58e018db42fcda63fc75dc38344 - why is the mega menu so huge and how can I adjust the padding on each column to make it less obtrusive.
2. https://www.awesomescreenshot.com/image/3853925/7ce77e12303b61d9d91d9057442cf172 - Can we center the all of the info/buttons under each product? Can we remove the hover link icon on the shop page?
3. Can we change the shop sidebar to be on the left instead of on the right? Can we remove it completely on the single product pages?
Thank you!
1. https://www.awesomescreenshot.com/image/3853921/d4bec58e018db42fcda63fc75dc38344 - why is the mega menu so huge and how can I adjust the padding on each column to make it less obtrusive.
2. https://www.awesomescreenshot.com/image/3853925/7ce77e12303b61d9d91d9057442cf172 - Can we center the all of the info/buttons under each product? Can we remove the hover link icon on the shop page?
3. Can we change the shop sidebar to be on the left instead of on the right? Can we remove it completely on the single product pages?
Thank you!
Comments
Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you provide us the link.
Our website is currently in maintenance mode, but can I send you the logins for the site so that you can see what I'm talking about?
Let me know!
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Please attach a link to this forum discussion.
Thanks
My website is now live at www.ketubahsandmore.com. Hopefully you're able to help me!
Here are the problems I'm having:
1. The shopping cart icon is missing on the home page. It's present on every other page of the site, but doesn't show up on the home page.
2. The mega menu's width is way to large. It only has two colums. I set it up according to the documentation. Is there any way to make it less intrusive? There seems to be a lot of unnecessarry padding. You can see the way it looks on the website and in the screenshot I sent previously.
3. I would like to remove the sidebar completely from the single product page.
Let me know how to proceed with these items.
4) Please go to the Theme Options > Blog, Portfolio & Shop > General and turn tick on the "Hide Sticky Arrows" option
Thanks for your help with everything so far. Unfortunaly after disabling all plugins the cart icon was still missing.
So it isn't a plugin conflict. I even tried selecting another icon instead of the shopping cart but it wouldn't work.
Let me know if there is anything else I can test to get this issue resolved.
We're having issues with our admin emails in Woocommerce.
Here is what the say when we receive them:
Fatal error: Uncaught Error: Call to a member function get_formatted_billing_full_name() on null in /home/ketu/public_html/wp-content/themes/betheme-child/woocommerce/emails/admin-new-order.php:38 Stack trace: #0 /home/ketu/public_html/wp-content/plugins/woocommerce/includes/wc-core-functions.php(211): include() #1 /home/ketu/public_html/wp-content/plugins/woocommerce/includes/wc-core-functions.php(231): wc_get_template('emails/admin-ne...', Array, '', '') #2 /home/ketu/public_html/wp-content/plugins/woocommerce/includes/emails/class-wc-email-new-order.php(117): wc_get_template_html('emails/admin-ne...', Array) #3 /home/ketu/public_html/wp-content/plugins/woo-preview-emails/classes/class-woocommerce-preview-emails.php(194): WC_Email_New_Order->get_content_html() #4 /home/ketu/public_html/wp-includes/class-wp-hook.php(286): WooCommercePreviewEmails->generate_result('') #5 /home/ketu/public_html/wp-includes/class-wp-hook.php(310): WP_Hook->apply_filters(NULL, Array) #6 /home/ketu/public_html/wp-includes/plugin.php(453): WP_ in /home/ketu/public_html/wp-content/themes/betheme-child/woocommerce/emails/admin-new-order.php on line 38
Please let me know why we're getting this issue and how to resolve it!
Here is the actual text from the latest admin email we received:
Notice: Undefined index: email_text in /home/ketu/public_html/wp-
You have received an order from Rachel Lebetkin. The order is as follows:
Order #9185 ( gateway_paypal'), WP_Hook->do_action, WP_Hook->apply_filters, WC_Gateway_Paypal_IPN_Handler- >check_response, do_action('valid-paypal- standard-ipn-request'), WP_Hook->do_action, WP_Hook->apply_filters, WC_Gateway_Paypal_IPN_Handler- >valid_response, WC_Gateway_Paypal_IPN_Handler- >payment_status_completed, WC_Gateway_Paypal_Response-> payment_complete, WC_Order->payment_complete, WC_Order->save, WC_Order->status_transition, do_action('woocommerce_order_ status_pending_to_processing') , WP_Hook->do_action, WP_Hook->apply_filters, WC_Emails::send_transactional_ email, do_action_ref_array, WP_Hook->do_action, WP_Hook->apply_filters, WC_Email_New_Order->trigger, WC_Email->get_content, WC_Email_New_Order->get_ content_html, wc in /home/ketu/public_html/wp- includes/functions.php on line 4231
gateway_paypal'), WP_Hook->do_action, WP_Hook->apply_filters, WC_Gateway_Paypal_IPN_Handler- >check_response, do_action('valid-paypal- standard-ipn-request'), WP_Hook->do_action, WP_Hook->apply_filters, WC_Gateway_Paypal_IPN_Handler- >valid_response, WC_Gateway_Paypal_IPN_Handler- >payment_status_completed, WC_Gateway_Paypal_Response-> payment_complete, WC_Order->payment_complete, WC_Order->save, WC_Order->status_transition, do_action('woocommerce_order_ status_pending_to_processing') , WP_Hook->do_action, WP_Hook->apply_filters, WC_Emails::send_transactional_ email, do_action_ref_array, WP_Hook->do_action, WP_Hook->apply_filters, WC_Email_New_Order->trigger, WC_Email->get_content, WC_Email_New_Order->get_ content_html, wc in /home/ketu/public_html/wp- includes/functions.php on line 4231
Notice: order_date was called incorrectly. Order properties should not be accessed directly. Backtrace: require('wp-blog-header.php'), wp, WP->main, WP->parse_request, do_action_ref_array, WP_Hook->do_action, WP_Hook->apply_filters, WC_API->handle_api_requests, do_action('woocommerce_api_wc_
Notice: order_date was called incorrectly. Order properties should not be accessed directly. Backtrace: require('wp-blog-header.php'), wp, WP->main, WP->parse_request, do_action_ref_array, WP_Hook->do_action, WP_Hook->apply_filters, WC_API->handle_api_requests, do_action('woocommerce_api_wc_
February 17, 2019)
Notice: WC_Order::email_order_items_
Notice: WC_Order_Item_Meta::__
We have disabled all plugins and cleared the cache and it was still happening - we also updated the theme and the issue persisted. It only happens when the customer pays with paypal.
Please let me know what we can do to get this solved - looks like the customer is getting errors in their email as well when paying with paypal.
Thank you
Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason.
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Please attach a link to this forum discussion.
Thanks
It isn't on the website - its only in the emails. The payment goes through and the order is generated but we see the error in the "New Order" admin email and the customer sees the error in the "Order Processing" email.
https://drive.google.com/file/d/1PxnC-TcUBZEJ2rcRjfXa5BvR1jujQImJ/view?usp=sharing
Here is a pdf of the email that comes through.