I'm having two tricky problems with my website:
I'm having two tricky problems with my website: https://sosdatarecovery.com.tw/
1. My logo on the left is displaying unclearly despite being designed.
2. There's a 1.4cm white line below the banner that I can't seem to remove. Could any expert help me? Thank you!
Comments
Hi,
1) Did you change your logo in Betheme -> Theme options -> Global -> Logo?
Did you purge the cache on your website?
Did you try disabling your plugins?
2) There are three empty containers in Elementor causing this gap:
To get rid of this gap, remove these containers.
Best regards
Hi,
1) Did you change your logo in Betheme -> Theme options -> Global -> Logo?
A= I tried changing the logo, but converting the original PNG to a WebP file made the file too large, slowing down the page.
Did you purge the cache on your website?
A=Yes, clearing too quickly. litespeed catch
Did you try disabling your plugins?
A=I don't know of any disabled plugin images that I haven't used!!!
2) There are three empty containers in Elementor causing this gap:
A=Could you please help me fix it?
1) It does not have to be plugin for images. Please disable all of your plugins, and check if the problem persists.
2) Please edit this page, and remove empty containers.
Best regards
Could you please upload this logo image for me? I'll provide the account and password because I don't know what to observe when all plugins are disabled. Thank you.
Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact, and we will check what the reason might be.
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Thanks